Cinergi Ltd

Just had Cinergi install solar panels on the roof and a Tesla power Wall three in the garage. The installation team did an excellent job Jack and Alex we’re really good at explaining what they were doing, always asked questions in terms of positioning and installation prior to going ahead. When it came to the software and app Jack’s explanation was very straightforward and helpful. The electrical installation and cable rooting was also spot-on. I Iwould definitely recommend Jack and Alex from Cinergi, they did a great job. As this was part of a whole house renovation there was also a lot of communication with Kate at head office agreeing dates and also chasing Tesla to deliver a very large and heavy power cable, which did take awhile. But we were kept in the loop by the team.

Just had a heat pump installation and the team did a great job from start to finish. They were able to design a system that fitted into our relatively small mid terrace house (which a large energy company were unable to), and deliver it soon after the order was placed. They worked quickly and considerately, and accommodated our requests as best they could. Thanks to Adam, Dan and the whole team including the office team who were very helpful all the way through. Would definitely recommend Cinergi to others.

Jack,Ben and Josh were brilliant and erected 18 solar panels, battery x 2 , Zappi car charger and generator input without a problem. Cables are out of view. James provided quote at outset and was very knowledgeable. Great communication with office. I chose Cinergi as a friend had solar and battery 1 yr ago and all went seamlessly . Neighbours used a different company which went bust within 6 months and now they have no backup. Cinergi were the most expensive price , but you get what you pay for. Lots of cowboy companies out there so be careful in choosing.

Jack, Alex and the team just installed 25 solar panels, 2 batteries and a back up box system for us last week. From start to finish everyone I’ve interacted with has been absolutely brilliant. From the sales/admin team, the surveyor and the installers. Everyone is polite and efficient. The install itself was completed very quick and they met all my requirements without fuss. I’m not normally impressed by companies enough to make a positive review but I would recommend this company to anyone, they’re fantastic and most of all, trustworthy.

I’m so impressed with the service I received. From the first enquiry to the final installation the team I had contact with, James, Shannon and Dan (some of the names I remember) were professional, honest and incredibly helpful. They took time to explain my options, without any pressure and the workmanship was excellent - tidy, efficient and on schedule. It’s lovely to support a family run business that clearly takes pride in what they do. I’d happily recommend them to anyone considering solar panels.

Solar installation experience

We went ahead with Cinergi for our Solar installation given their reputation and everything went smoothly initially until the work started. They accidentally damaged our new heat pump (not installed by them) during peak winter, which was an inconvenience, however they replaced it the next day which was a relief. During the installation a section of the lead flat roof started leaking. We suspect this was caused by the extra load put on the roof by the scaffolders as well as the foot traffic during the installation and the scaffolding. The matter is with the insurers but the whole experience has left us with a bad experience overall, never mind the added expense of potentially replacing the roof at our own cost.

Outstanding Service from Start to…

Outstanding Service from Start to Finish! I recently had a full solar system, battery storage, and EV charger installed, and I couldn't be happier with the experience from Cinergi. The service they provided was outstanding! From the initial consultation with Shannon and James, to the final installation from Kieran, Dan and Josh, the team demonstrated exceptional knowledge and clear, consistent communication throughout the entire process. Shannon, Kate and James were always quick to respond to all my questions. They took the time to explain every step, answered all my questions in detail, and provided expert recommendations tailored to my energy needs. The installation was seamless, on time, and done with great care and professionalism. It’s rare to find a company that combines technical expertise with such a strong commitment to customer service. If you're considering going solar or adding battery/EV solutions, Cinergi is the team you want. Highly recommended!

Efficiency

I don’t often write reviews, but I felt compelled to share my experience. I’ve recently been considering installing an air source heat pump and initially signed a contract with Octopus to do so. However, I cancelled that and decided to move to Cinergi, even though it cost more, as I always had a doubt about the fit for my needs. While I’m sure Octopus would have done a decent job, for my peace of mind it was important to spend more and ensure I was fitting the best fixtures and fittings available. I'm incredibly grateful for the decision I made. From my very first meeting with Elliott and Ed at the New Forest Show, every interaction with the team—including Lisa, Rebecca, and Kate in the back office, as well as David on site and everyone else whose names I may have missed—was handled with the utmost professionalism and friendliness. One standout moment was how promptly my requests were addressed, and how thoroughly all my questions were answered, making the entire process smooth and reassuring from start to finish. For example, when I had concerns about the installation timeline, the team responded quickly and kept me updated throughout, which truly set a new standard for service in my experience. You have all made me feel valued as a customer, and I’ve already recommended your services to friends. Wishing you continued success, and I look forward to working with the whole team again in the future. Best regards

New heat pump replacing oil boiler

We have just had a new air source heat pump installed by our new friends at Cinergi. This pump replaces our old oil boiler so we gain a lot of space where the boiler sat as well as the oil tank in the garden. Dave and colleagues looked after the physical installation and we were very impressed with their attention to detail and consideration during the whole process. The administration team back in the office looked after all processing of the paperwork and government grant application very efficiently as well. If you live anywhere near Romsey and are thinking about a modern clean source of heating for your house I can''t recommend Cinergi too highly. They know what they're talking about with this technology and do the work with the least hassle and disruption to your life. We are delighted with the result.

Air source heat pump installed by Cinergi

Cinergi recently installed an air source heat pump at our home. From the surveys conducted by Elliot and Ian to the installation by plumbers Lewis and John and electrician Lewis, the whole job was done efficiently and professionally with no mess or fuss. We couldn't be happier.