Cash South Ltd T/A Amica Smart Homes

After booking a slot to visit their showroom in Somerton we were blown away by the homely feel of their office, there was no pressure to buy it, just a nice relaxed atmosphere. Arron showed us around each room and how their smart home devices worked with the different audio systems. We mainly went as we wanted to install a new surround system to a dedicated room we were renovating. We happily decided on Amica to install a new home theatre system for us, after agreeing and went with the design and were very happy with the amount of communication there was during this stage at at all times to be honest.They looked after every detail of the room down to the furniture and wall features that suited our style. We opted for the Meridian audio sound system as we wanted the room to be really special since we really love watching movies! We are absolutely over the moon with the entire service from Amica from the design to the full first fix and second fix installation. They coordinated all the different trades with such ease to bring to life the plan and design we settled on. During the handover we found that the system performed even better than we expected with many additional features like the led lighting changing then we select the blu-ray player on the remote! Really adds to our movie nights! We will be looking to use Amica again in the future when we renovate the rest of our house because we cannot thank them enough or speak highly enough. See you soon !

My husband is a massive fan of technology and while we were in the process of purchasing a new build apartment he wanted a professional smart home installation to be incorporated. This, he crowed, would enable us to control the lighting, blinds, heating, music and more besides from a single app on our phones, tablets etc. His nephew had moved into a home which already had a smart installation called LOXONE which he highly recommended to us and so the seed was sown. Needless to say my husband immediately checked where the nearest provider and installer was. He was delighted to find that a Company called AMICA handled Smart Home Installations using LOXONE equipment. He contacted AMICA and we were invited to meet with the founders of the Company Arron Gilder and Ben Toser to discuss our ideas and potential options available. After a number of comprehensive meetings my husband then visited one of their Smart Home Showrooms. This visit cemented his views that the products were of a high quality and AMICA was a Professional Company who would work closely with us and best serve our interests by gently guiding us through the various phases. Having expressed our interest in the system a plan was then comprehensively prepared by Arron and costings provided for various alternatives. It was explained to us that this was a critical point as changes to any first fix cabling can have a knock on effect as to what devices and space is required when it came to the second fix stage. Having received permission from the Developer of our new Apartment Block the installation process began in earnest. AMICA worked with a number of sub contractors on site which although demanding in itself did not detract from their goal of providing us with exactly what we wanted and had agreed to. As my Husband and I are approaching our second year anniversary in our New home I thought that it was a good time to share our experience of living with our Smart Home System for this length of time. Personally speaking I couldn’t initially envisage what benefits a fully integrated Smart Home would provide. However, having used the system for 2 years I cannot imagine life here without it. We have ceiling LED’s throughout which are zoned according to each room and are fully configurable to display different colour combinations. Motion sensors switch on lights whenever and wherever required and are particularly useful at night by engaging low level lighting making it safe for journeys to, and also once inside, the bathroom. The system that AMICA installed also looks after: Climate Controlled Heating throughout. Electric Towel Rails. Balcony Lights. All Lighting including LED, Pendants & Motion Sensors. Electric Blinds in Bedroom and Living Space. Bedside Alarm Clocks. Security, Fire & Water Alarms. Meridian Streamed Sound System with Ceiling Speakers in every room. The AMICA Team’s experience and commitment to the project from beginning to end was exemplary and we would have no hesitation in recommending both the LOXONE Smart Home Systems and the Installation Team at AMICA. Finally it’s equally important to note that AMICA provide us with ongoing support. They are readily available to advise and implement changes. We are kept informed about new and future product developments which are likely to be of specific interest to us. They are always there to answer any questions and hold our hands as we grow with the system.

Amica Smart Homes have been amazing through the whole process of designing the system for our new build through to the ongoing servicing. Arron in particular was involved from the outset with finalising our design and was very patient with us changing our minds a few times along the way. The plans and schedules supplied were easy to understand and allowed me to complete the first fix with ongoing advice from Amica. The system completion was smooth before we moved in and we now enjoy a fully automated system controlling gates, doors, curtain, blinds, alarm, audio, underfloor heating, hot water, MVHR etc. Ongoing support and servicing is first class and I cannot praise Amica enough. Delighted with the system.

Avoid at all costs. I've just completed a luxury build of 2x residential properties, complete with Loxone systems. To say Amica are not professional is an understatement, the works are still not complete despite the projects completion in May 2020. The Loxone project to date has cost over £70,000 (Paid to Amica). I am yet to have a proper system handover. I have no heating in one room. I have sensors that don't work, light switches that randomly turn on and off, timers that don't make any sense and a spreadsheet of other issues. These are not the only issues. During installation they would come up one day, do a few bits and then leave again, not to be seen for weeks. Rest assured, they will prioritise new potential customers over completing your job. Ordinarily, i would not be concerned and the unfinished works and would be a matter of snagging, however Amica (Arron and Ben) have been totally unresponsive and are insisting on full and final payment prior to the works being completed. After spending over £70k on the system to date, i feel that i'm entitled to some retention until the job is finished (under 10%). They currently control all access codes to my home including doors, exterior gates and garages. To make matters even worse, they decided (despite constant chasing for a statement and final snags to be complete) to send a debt collection agency to my home. They are REFUSING to send a statement of account and REFUSING to complete the works. It's a very strange way of doing business... To put it in perspective, I had 55 independent contractors and firms work on this large residential project...only one contractor has not finished their work, and that's Amica... The loxone system is great...Amica however are highly unprofessional, awful to deal with, very slow...not a proper business by any stretch of the imagination. Having spent over £70k with them to date, you'd expect them to atleast answer their phone. Unfortunately we were left with no choice but to go down the legal route, which is expensive for all involved.

When we embarked on a major home refurbishment, we started to think about including home automation. After a little research we chose Arron from Amica to install a full home automation solution for us. This was one of the best decisions we made, Arron initial survey was very through and documentation meant our electrician knew exactly what he needed to do. Throughout the project he offered additional helpful suggestions to help us get the most benefit out of the installation. Arron enthusiasm for the product, knowledge and work ethic are second to none and he is always a pleasure to deal with. The Loxone solution now controls our lights, heating, security, access, cinema room and music throughout the house. Post installation I have always found that my questions or requests for slight changes have always been dealt with quickly and helpfully. I would highly recommend Arron and Amica Smart Homes to anyone considering a smart home project, you won’t regret it!