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Impact Renewable Energy Ltd

Suffolk

MCS Certified

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Technologies

Solar PV

Reviews

4.9(644 Google reviews)

What customers say on

5/5

I highly recommend Impact services. A competitive quote with no quibble guarantee was provided. Scafolders were professional and friendly. Front desk staff were helpful and effective. The surveyor was friendly and knowledgeable. The roofers were friendly and did a great job. The electricians were great and efficient. It is unusual to state that the entire end to end process was of a high quality. I have confidence that this company would rectify any issues if they did arrive.

Ian Andrews12 Sep 2025
5/5

From start to finish Impact have been excellent and very accommodating. Always willing to answer my many questions and change the project design to suit. The teams that worked on site were also excellent, very polite and tidied up nicely after the work was complete. James and the team fitted the panels while Andy and his assistant sorted all the electrics out. Again, onsite the teams were very accommodating to our wishes. Highly recommended.

George Simpson20 May 2025
5/5

From start to finish getting my solar installed by Impact has been so simply refreshing. No hard sales pitch just answered my questions and gave great advice. Installation guys were polite and tidy and they got everything done in a day. I would recommend this company for any of their services. Andy F

andrew fowler16 Oct 2025
5/5

Hi I was so pleased with the service from Impact Solar - from the admin team to the guys who came and fitted the panels and did the electrics. They've done a brilliant job and we are really happy with our new panels. I would thoroughly recommend this company, nice to have a reliable local supplier.

Henrietta Hardy Cassidy12 Feb 2026
5/5

We have just had our solar panel and battery installation by Impact Services. At every stage every member of staff we dealt with were professional, polite and very knowledgeable. The quotation was very competitive and payment is made after the work has been satisfactorily finished. The panel installation team was excellent and completed the work to schedule despite nasty winter weather. The electricians made very neat work of all the cables and equipment. The office staff have been very responsive both before and after installation. We had the feeling this is a company who look after their own team as well as their customers. Highly recommended!

Joanna Garden9 Dec 2025

What customers say on Trustpilot

5/5

Excellent service

Excellent service, polite and friendly installation team. The whole process from initial comms to final paperwork was polite and efficient. No question unanswered and really happy with this from start to finish. Thank you Impact Services.

Andy Ellson5 Mar 2026
5/5

Excellent service from start to finish

Excellent service from start to finish. Clear information provided and any queries answered promptly. Thorough discussion prior to giving quotes to ensure I was purchasing what was best for my property for both current electricity need and expected future need. Minor changes I requested after accepting quote easily added. A very professional service and I recommend Impact to anyone considering solar.

Rebecca 4 Mar 2026
5/5

A very positive experience

A very positive experience. Impact Services did what they said they were going to do when they said they were going to do it. They were polite, professional and capable. Queries were answered promptly. From the initial survey to the installation, I had confidence in their knowledge and skills.

JANE SLEIGHT *19 Feb 2026
5/5

Do Not Go Anywhere Else!!!

Gemma and I moved into our dream home in November, and from the start it was really important to us that any solar installation would be cosmetically pleasing, installed with care, and truly “look the part” on the property. Callum, the salesperson, was excellent from day one. He was polite, never pushy, and very factual in his approach. As we had only just moved in, we didn’t have clear pre-installation consumption data, so he was realistic about potential savings rather than over-promising. Throughout the whole process, he was simply brilliant. Myah in the office was equally outstanding. She always answered the phone — before, during, and after the installation. We changed our minds while waiting for G99 export approval, and even on the day of installation when it became possible to fit more panels (which meant needing additional inverter capacity). Each time, Myah responded quickly and handled everything smoothly. I had lots of technical questions after watching various YouTube videos about system features, and she always came back promptly with clear answers. The roofing team, Kaine and Haiden, were the real standout — the crown jewels of the project. Once the rails and panels were installed, their role was technically complete, but Kaine clearly took pride in the final finish. He stayed to actively support the electrical team, which helped keep the installation on schedule and ensured cables were neatly concealed. Even with a new rule change requiring a 10mm gap between panels — and without having a jig available — he still managed to achieve a very clean, professional look. The electrical installation carried out by Joe and Jude was also excellent. The scope of work proved too much for the planned two days, and Joe returned alone on day three to finish the job. Despite a few setup challenges — largely caused by my own late design changes — he remained patient, methodical, and determined to get everything working perfectly. He demonstrated that Impact isn’t just about fitting systems quickly; they genuinely care about getting things right. Final thoughts: solar is a long-term investment, and it needs to integrate seamlessly with your home while being robust enough to stand the test of time. Impact clearly understands this, and their workmanship reflects it. They didn’t just install a system — they delivered an experience, and it’s fair to say they’ve truly left a lasting Impact.

James C15 Feb 2026
5/5

Impact Services - excellent for solar PV + battery

Chose Impact Services for solar PV installation, very happy with price, responsiveness, speed of delivery on the job, communication. Very professional local firm, would definitely recommend. They beat Octopus on price and on customer service in my experience.

Alva5 Feb 2026
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