Halo Renewables Ltd

We had our solar panel and charger system installed in July by the HALO team Now it's November, I feel I can do a review! Firstly we had to bring the installation forward due to an issue on my side as we were going to be away on the dates we agreed. Matt and the team fit us in so it was all complete before we went away so that was great. The team who did the installation were all lovely- from the scaffolding team to the electricians and the panel installers. I work from home in a quiet village and felt safe with all of the workers around the house and going into the loft etc. Installation was smooth and the system worked and we were really happy with it all. A couple of weeks later we had rain and I noticed an issue with the overflow. We also noticed that our system was tripping and we were concerned. I did have to reach out a few times and chase which caused me some concern especially with the cost of it all. Brad the brilliant electrician and another chap came out after I was given his direct number and was an absolute star. Brad found the issue with the overflow on the pipe - it was blocked leaves and then he reviewed our set up and they tightened something and we have had no tripping ever since with the power system. We are overjoyed now! I think the fact that I had to chase is because they are busy company and coordinating lots of activities but my one comment to them is to follow up and check how it's all going- a bit more aftercare. We found that up until recently the solar is paying for itself -so from July to November no energy bills. We are now seeing a bill but it's well over half the cost of the usual bill for this time of year. I would recommend Halo, they were all lovely, especially Bradley who did fix the issues we reported! I wouldn't hesitate to recommend them.

From my initial contact with Halo Renewables, Matt has responded quickly to questions,and giving advice to what product would be suitable for my property. We agreed to a price and booked it in. Scaffolders came and set up, being aware of a new patio and protecting my property. Today, the team from Halo attend my property and absolutely smashed it out the park. Nothing was too much trouble, quality workmanship and polite and friendly throughout. I kept them happy with donuts, coffees and biscuits 😆 I was even lucky enough to have the Anker Director attend site which made the experience even better, spending time to explain the product in detail, super passionate too Highly recommend Halo renewables 👏🏻

Just had my solar system fitted by Halo Renewables and I honestly couldn’t be happier. From the first chat, Matthew really knew his stuff – explained everything clearly and gave me solid advice without any pushy sales talk. The install was smooth and quick, the lads were polite and professional, and they even took the time to show me exactly how to use the system. I went for a Sigenergy setup with 3 batteries (24kWh) and 28 panels – already seeing the benefits! All the paperwork and certificates were sorted straight away, and I was shown how to export back to the grid which was a huge help. Top company, top team – highly recommend them if you’re thinking about solar.

From an initial phone call with Matt through to installation everything has been great. His knowledge of what you may need or want to consider and advice was brilliant. Priced us up and left us to mull it over, once we gave the green light he gave an estimate on installation which went exactly as planned. The fitters and scaffolders were quick and efficient and did a great job on time again exactly as we were told it would be. Will be recommending to any friends or family considering solar

I want to make it clear that this review is not about the technicians who installed my solar panel system, but about the overall way this company operates. They are great at communicating during the sales process, but once the installation is complete, they become completely unreachable. You can’t get through to them because you always end up on voicemail, and they don’t respond to emails. I had an issue with my system and waited a month and a half for a promised electrician visit, which I only got after countless follow-ups. For context, their office is just 31 miles from my home, and they claimed to be a local company that’s “always there to help.” On the scheduled day, no one showed up. I waited all day, and they didn’t even call or send a simple message. Worse, I’ve been trying to contact them for a week now with no response—phones go unanswered, and emails are ignored. Matthew Stevens and Elizabeth Milligan, who were so active during the sale, have completely disappeared. Good luck with your business, guys. update 22/09/2205. I had to update my review and not in the way I hoped. I was expecting a quick fix and maybe an apology, but what happened went beyond anything I could imagine. You might read the polite, polished response from the company and think, “Mistakes happen; only those who do nothing never mess up.” But it turns out that was just a lie. The business owner started texting me, saying it wasn’t fair to leave a one-star review, and… they won’t do anything about it because I left a negative review, and they’ll report me to HIES! I’ve attached the conversation. My experience with this company shows that, even after 13 years in the industry, some people haven’t learned to solve problems and would rather act offended than fix the issues they caused.

Great company

Matt and the company was very professional, answering all my questions about the technical side of things ,On installation day they arrived on time and got on with the job , even though it was raining all day, Everything was explained to me about how the system works and what to expect. Great company..

Would recommend this company

Would recommend this company, great communication and installed as promised.

Halo Renewable is a professional, reliable and competitively priced solar installation team.

A big thanks to the team at Halo Renewable's for my solar panel and battery system installation. From the initial consultation to the system being integrated perfectly the entire process was seamless. The team were professional, courteous while on-site and the quality of their workmanship was excellent. Prior to departure they ensured I was completely happy with the installation, it's App operation and even tidied up every bit a debris. It's rare to find such a combination of great workmanship with sterling customer service at a competitive price. I highly recommend this team and would definitely use them again.

Halo Renewables Rock

Halo Renewables have been excellent in all aspects from sales to delivery. The price was attractive but more importantly the quality of the solution. The quotation was detailed and clear which helped to ensure the product was fit for purpose. The installation team were friendly, professional and knowledgeable. In fact in my case, they recommended a battery location which was more work for them to install but ensured there was no h&s issues. Matt was also great to deal with, kept me informed and ensured the system was installed quickly and efficiently.

HALO Renewables SIGEN-STOR solar battery system

I have today had my SIGEN solar system, panels and batteries, installed by the hard-working team at Halo Renewables. The scaffolding was already in place, but the team of Bradley, Thomas, Luke & Riley arrived at the expected time and battled through horrendous weather conditions to install 16 roof mounted panels and a wall mounted SIGEN inverter and batteries set up in the garage. The communication throughout the quotation process from the Company Director -Matthew was very proactive and non-pestering. The survey that was carried out by the Surveyor -Guy Jackson was thorough and it was obvious that all the information he gathered had been communicated to the installation team when they arrived so they were able to get to work immediately and the resulting installation is exactly what I wanted. In a very competitive market, I would highly recommend Halo Renewables and the SIGENSTOR inverter and battery set up. Make sure you check that your installer has the correct accreditations for installing both panels and batteries as a number of companies are offering services without having the correct accreditation. Halo Renewables had everything that was required for a fully warranted installation.