GRS Insulation Limited T/A GRS Insulation

I had EWI installed off GRS. Gary was the easiest to deal with, and I wish I had Gary from the start. Will was basically a nightmare! If it wasn’t calling someone from India to take the cables off the wall, or turning up to my house with 2 Luton vans full of gear, or just being ridiculous through and through, he was incredibly difficult to deal with, I ended up calling northern power for 3 weeks sorting out what Will should have done. If you get Gary dealing with the work, he’s easy and fair, the relationship ended badly through damage caused, which Gary was fair. It would have been a 0 star rating if not for Gary. It is worth getting EWI, it looks better and has made a slight difference. I’m just disappointed that I had to deal with Will for months, and the quotes at first were silly.

BE AWARE! The first issue I had with GRS was the pricing, their first quote was just insulting, then they miraculously dropped it by a small fortune. That tactic worked in the 1990’s it doesn’t work now. The second issue was the poor level of customer service. There wasn’t any! Sloppy, unresponsive, uninterested. I never got any work done, and I’m glad now, they’re better companies who are reasonably priced and more customer focused. You see companies getting in trouble with the courts for miss selling, or doing sloppy work, GRS seem to me to be on track to be one of them companies, if some old person just accepted their first quote, then GRS would need prosecuting. Shameful.

Have accepted their quote and await installation. Good information and good value quotation. Watch this space.

Great communication , the installers left my home clean and tidy and the office staff were nothing but helpful

Installed cavity wall insulation and piv system and air vents for free . What else can you ask for ?

Single brick house,insulation.

Great experiance from start to finish,professional service from start to finish. Highly recommend.

Prompt service

Prompt service, good quality work, tidied up nicely afterwards

Polite staff very efficient.

Polite staff very efficient.

Loft and cavity wall insulation

Straight forward processes, staff always willing to help and.advise.

did a great job on time and explained…

did a great job on time and explained what was being done cleared up afterwards and provided photos of the work friendly staff both on phone and on site