Octopus Energy Services Limited

Octopus Energy are the best energy supplier I have ever dealt with. The app is fantastic, allowing the customer to keep on top of everything from usage to payments. Switching tariffs is so easy too using the app. Open and transparent with customer service that is second to none. I cannot recommend Octopus highly enough.

I only recently joined octopus on a recommendation . It’s the best utility company I’ve ever used. Easy to set up to see all your info and usage. You can earn yourself £50 for recommending a friend. There are free tickets you can get for coffee etc but, you do have to be quick to get these. And yes the phones are answered by a human. Which is rare these days. All in all I’m delighted I was referred. Great company.

Octopus Energy are by far the best supplier of energy that I've ever dealt with. As an ageing hippy I'm greatly appreciative of the way they sign their documents with 'love and power' although I frequently misquote this as 'peace and power'. I'd really like to tell you how useless lesser energy suppliers are in comparison but I fear Google may disallow my comments relating to the awful Spottish Sour (sic.... it rhymes with), my previous supplier, who caused me years of frustration and anger with the way they didn't care. There were teething problems with the transfer to Octopus 🐙 but they were quickly ironed out and solved by the excellent customer services team. Communication with Octopus works wonderfully both ways, them to me and vice-versa. Octopus also allow their customers the freedom to choose how much to pay each month to a large extent. I strongly recommend that if you're not with Octopus you should transfer to them as soon as is possible, you'll never regret the move.

Octopus have been great for me. Swapping to them was easy, moving house - no problem. My gas smart meter wasn't working properly, soon sorted. Customer service is excellent. I had a call re sorting my gas smart meter literally as my mum just passed away. The next day, a beautiful bouquet of flowers arrived. The reccomend a friend is great, my 2nd £50 is on it's way. Would definitely recommend.

Octopus are a pleasure to work with. The app is easy and understandable. Any queries sent by email are responded to thoroughly, politely and promptly. Rates are competitive and lots of tarriffs to choose from. What are you waiting for? Octopus help customers by sending out electric blankets to those in need. Switching is a breeze & you & a friend can share £100 for doing so. Would never contemplate using a different energy supplier. Well Done & Thank you 🦑

Quick work when I stopped having gas…

Quick work when I stopped having gas supply to the house . A friendly member called Louis came and fitted a new smart meter. Explained everything, had a sense of humour and completed the task quickly. The admin staff were also on the ball. Thank you!

The Advisor Isabela was very polite…

The Advisor Isabela was very polite and very helpful. She answered all my questions that I wanted to know. I do appreciate all the help I got of her . she was brilliant. I spoke to Isabela in past with regards to my EV Vehicle. She sorted my Electric car charger problems.

Aaron was very helpfull he explained…

Aaron was very helpfull he explained everything to me very well told me what I need to do and how to do it and that octopus do everything for me to swap everything over from ovo and thank you

I can't praise Octopus enough.

We had a difficult and traumatic situation to deal with. Uzzial guided me through the help that Octopus are going to give us. He was knowledgeable and patient with me. I can't praise Octopus enough. My grateful thanks.

Extremely helpful

Extremely helpful , sorted my query immediately and was friendly and polite.Excellent service !