Resolve Home Energy Ltd

Atif is a star. I recently had my full solar and battery system installed, and the entire experience has been exceptional. Atif was incredibly professional, patient, and knowledgeable. From the very first consultation to the final handover, he explained every step clearly and made sure I understood how everything worked — including the mobile app. I’m extremely satisfied and highly recommend them to anyone considering a solar installation.

We recently moved into a property where Resolve Home Energy had previously installed a solar panel/battery storage system. We contacted Resolve, initally to find out more about the set up and to understand the app/software. As a local company, they were quick to respond in person and follow up on our queries. Atif has been extremely helpful (and patient!) with us as we come to understand the system and how we can benefit from it. So much so, that we have increased the battery storage and moved on to a beneficial tariff with our supplier. We would be happy to recommend Resolve Home Energy to anyone in the Cambridvge area who is considering installing asolar panel/battery storage system.

I'd been looking at having a solar system installed and had filled out a form on Money Saving Expert which resulted in a lot of suppliers contacting me. None of them were local, all had differing advice on what I should have installed and didn't discuss options, none were interested in doing a site visit in advance (they just use Google Maps satellite photos to look at the roof to see how many panels they think they can fit) and they all said that they would just install without having seen the property in advance. I wasn't particularly impressed with this approach and so I started looking for local suppliers and found Resolve Home Energy . Atif came out to see our house and immediately identified that the maximum number of panels that could be installed was significantly smaller than on other quotes I'd received as the roof on my extension is a couple of feet lower than the main roof and panels can't span that (something that couldn't be seen from the Google Maps and which reinforces the importance of someone seeing the property). Based on this he went through various options that were available (spending money on a larger battery vs installing extra panels on the North-facing part of the roof etc.) and the pros and cons of each, where the battery could be installed and various other things that I had not considered. Any questions I had were answered in detail and I never felt that there was any sort of hard sell, just good advice. I had to have roofing work done prior to the installation and Resolve were extremely patient and flexible in working around my timelines. Ian and the team that installed the whole system were friendly and professional throughout and I was really pleased with the overall experience. Atif has also been extremely helpful post-installation to offer advice on choosing a provider that will be best for the set up that I have. I wouldn't hesitate to recommend Resolve Home Energy and it's great to have the peace of mind that they're a local company with a team that pride themselves on customer satisfaction and providing a good service beyond the installation.

Such a great company. Helpful and responsive. We went through multiple other companies that wasted our time and messed us around, but Resolve just got it done. We needed solar panels and batteries reinstalling after a loft extension which no one else was willing to do but Resolve did a quick survey and quote and then did the work quickly and to a great standard. Couldn't recommend more.

Very pleased with our experience. The installation process was quick and relatively painless and the guys that came to do the install were all polite and hard working. We did have some issues in the two weeks after installation due to the fact that GivEnergy had to do a firmware reset, and that unfortunately led to a knock-on issue with the CT Clamp on our consumer unit giving some false readings. Atif was excellent in terms of communications and actively helped us to resolve the issue with GivEnergy. There was a fair amount of back and forth here so the effort was much appreciated. Although we couldn't rectify the false readings, Atif kindly brought around some chocolates and an Amazon voucher for the trouble we'd had - especially thoughtful, given that the issues were entirely on the hardware suppliers side. Thanks again Atif for the great service. As this review likely implies, we wouldn't hesitate in recommending them to others. Cheers, Maff