The Edinburgh Boiler Company Ltd

Solar panel and battery installation I would highly recommend The Edinburgh Boiler Company. I contacted 3 companies and had a different experience with each. Rick from the Edinburgh Boiler Company was very thorough and took his time to discuss all the finer details - and was more than happy to answer all our questions (I had a lot!). He arrived in an electric car (which was important to us) and most importantly he had first hand experience with his own solar panels on his own home. He understood our needs and wants and unlike the other 2 companies he did not fire a price at us straight away. Rick took our details and came back to us a few days later with a few options (and different prices) and designs based on our discussions. We were also provided with a very detailed list of costings. Ultimately we were really impressed with the interactions we’d had with Rick. We were even more impressed when the quote came in under our estimations. Installation was arranged around our availability - scaffolding was put in place the day before installation. On the day of installation the team arrived prompt and had the whole job complete by 4pm. They left no mess and provided a detailed overview of the system. All the staff I had interactions with were extremely friendly and I have to say that I definitely feel that the ‘customer’ is at the heart of this business. What a great experience - i would definitely recommend and utilise The Edinburgh Boiler again in the future. Thank you - Diane and Brian

Fantastic service and would highly recommend. Rick visited and spoke at length about our solar panel project and shared lots of advice. Gareth, Ollie and the installation team were brilliant on the day and finished much earlier than expected. After care support from Anna has been great, always available to answer questions or emails. Thank you!

Fantastic Service from start to finish. I genuinely couldn’t be happier with my experience with The Edinburgh Boiler Company. From the initial consultation through to the final installation, the entire process was handled with professionalism and care. The installation team were punctual, courteous, and extremely knowledgeable. What really stood out was how clearly they explained everything, asked me where they wanted me to put the radiators and how to use the new equipment once it was installed. They took the time to ensure I was completely comfortable operating the system before they left. I also really appreciated the communication throughout the day. If anything needed to be adjusted from the original plan, they phoned to explain the reasons and made sure I was happy before proceeding. The workmanship was excellent, everything was left tidy, and the whole experience was smooth and stress-free. I am also really impressed with the aftercare as knowing that support is readily available gives me peace of mind! I would highly recommend them to anyone looking for a reliable and professional boiler installation company.

The whole team of personnel is a fantastic combination. The sales and support teams worked closely to help—from providing the quotation and assisting with the funding application to scheduling and installation. All of them performed their jobs excellently, especially the sales support and admin teams. Ms. Siobhan Hancock and Ms. Liz Allan made the process seamless, taking it from quotation to installation in less than a month.

I am very happy to provide this reference in respect of the boiler service and gas safety check carried out at my property. From the outset, the company demonstrated a high level of professionalism. The appointment was arranged efficiently, and the engineer arrived exactly when promised, which was greatly appreciated. Communication prior to the visit was clear and reassuring, and there were no unexpected delays. The service engineer was courteous, knowledgeable, and extremely conscientious in their work. They took the time to explain what checks were being carried out and why they were necessary, which gave me a great deal of confidence. The boiler service itself was conducted thoroughly and methodically, with clear attention to both safety and performance. All relevant safety checks were completed to a very high standard, and the engineer ensured that everything was left clean and tidy on completion. I was particularly impressed by the care taken to identify potential issues and to confirm that the boiler was operating safely and efficiently. The engineer did not rush the job and clearly took pride in their work. Overall, I was very impressed with the service provided and would not hesitate to recommend this company to others seeking a reliable, professional, and thorough boiler service. I would also highlight the the efficient office staff who sorted out contact numbers for me in respect of the “Hive” installation. Well done. Ian King

All went smoothly

All went smoothly

On line quote was easy to complete.

On line quote was easy to complete. Next day call from Barry to arrange a survey with David. Next day visit from David for the survey and full and final quote. Appointment arranged for the next week for fitting of our Worcester 4000 boiler. Bit of a hiccup on the morning of fitting but EB company kept us up to date on what was happening Boiler was fitted the following day, Robbie and his mate where brilliant came at 8.15 finished at 11.15, no mess and flushed our radiators as well. Would definitely recommend Edinburgh Boiler Company. 5 *

Had a great install with Edinburgh…

Had a great install with Edinburgh Boiler Company. Was seamless from survey to install. The quote with Rick didn’t feel pushy at all, and it was great to fully hear about different options from someone who had a system install. The office team did a great job organising payment / installation dates, and the install was seamless. In fact the work was done in a day, and was explained to me in great detail. In all, we had our quote in early February, and had our install 3 weeks later. Would highly recommend Edinburgh Boiler Company!

Absolutely fantastic boiler…

Absolutely fantastic boiler installation from start to finish. The new system works perfectly and is incredibly efficient. The team was professional, punctual, and highly skilled. They explained everything clearly and left everything spotless. Truly impressed with their workmanship and friendly, reliable service. Highly recommended.

New boiler installation

I had a new boiler installed yesterday, prior to my kitchen makeover which is happening next month. The guys were friendly and polite and clearly answered any questions I had. The job was done very quickly, and they cleared up after. I'm very happy with the new boiler, and would recommend them.