Deege Ltd T/A Deege Solar
Wrexham
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What customers say on
I hired Deege Ltd specifically the Director of the company David Norman to install a solar system and refurbish my roof under a settlement agreement, following a prior two year delay where Deege limited failed to install a solar system despite a deposit being paid. What followed was a nightmare of delays, dangerous work, broken promises, and what appears to be a poor attempt to escape legal responsibility. Major Issues Unsafe Electrical Work Live: wiring was left exposed in the attic, posing a fire and electrocution risk. Earthing cables were left unterminated. Even after being warned by authorities, David Norman ignored professional safety advice from the IET. Job Incomplete & Severely Overdue: The project is now 200+ days past the agreed deadline, Originally due to be completed on 24July 2024, with incomplete roofing, missing solar equipment batteries, panels, conduit, incomplete wiring, and no certification or valid sign-off. Criminal Red Flags Negligence: Unsafe scaffolding led to a serious injury in my family. Trespassing: David Norman accessed and performed unauthorized, unapproved work on a neighbor's property after damaging my neighbors property. Falsified or missing documentation: Required insurance, certification, and guarantees were never provided, or falsified. Lied about subcontracting a roofing company to carry out, Roof work they weren't accredited to carry out, including providing false paperwork. Repeated failure to act on formal notices and safety violations. Attempt to Evade Responsibility: There is evidence that the director David Norman may be attempting to offload Deege Ltd to a company called Upvolt Ltd — potentially in an effort to dodge liability for the unresolved issues, damages, and breaches of contract. Customers should be extremely cautious. Broken Promises & Poor Workmanship: Roof work was subcontracted to unqualified workers, resulting in structural defects, water ingress, and visible damage. Many repairs were promised, but never delivered. The director David Norman also demanded payments outside the agreed schedule and failed to pay penalties outlined in our legal agreement. This has caused deep financial harm, emotional stress, and has left my family living in an unsafe, incomplete home. Deege Ltd's in particular its director David Norman behavior has been dangerous, deceptive, and potentially criminal. I’m sharing this to protect others from enduring the same treatment. I am currently pursing multiple lawsuits against David Norman & Deege Ltd etc. please do not trust this person as he is a deceptive and fraudulent operator in the industry. I've had a front row seat to observe his business practice and it’s disgraceful. At one point we had angry thugs turn up, seeking David Norman while he was present at our property. Due to his presumably unscrupulous business dealings. Avoid Deege Ltd and any successor company like Upvolt Ltd at all costs. Update: please note that the Accreditations shown on their website i.e. Mcs, Napit, Recc etc. Do not provide consumer protection or maintain standards despite their marketing I have direct firsthand experience. Despite the proven violations and criminal behavior mentioned in this review, this company is still certified under these schemes to conduct business. I implore those reading this to pause and take the time to examine this company, their history and the accreditation bodies they belong to before, making the same mistake I did. This company is facing multiple lawsuits and an ongoing criminal investigation. Be cognisant of the risk of being left out of pocket when dealing with this company or any associated companies such as upvolt etc. Also please note the photos do not encompass the totality of the damage to the property but simply serve to demonstrate a point to unsuspecting customers.
Used Deege Solar to install my system and could not recommend enough! The whole process was easy and explained thoroughly so I was confident I knew what I was getting. The guys were polite and professional and the work was completed efficiently to a fantastic standard. The price was extremely reasonable compared to other quotes. Also Chloe who handled my paperwork got it to me in order and efficiently! 10/10 all round, would use them again without hesitation.
Deege Solar did an excellent job with our solar installation. The team was professional, efficient, and completed the work to a high standard. A special mention to Chloe, whose communication skills were outstanding throughout the entire process. She kept us well informed, responded quickly to any questions, and made everything easy to understand. Overall, a smooth and positive experience—highly recommend Deege Solar.
I have use this company for my soler system having installed it by them was a very challenging as every day I have to chasing them up for work. They hired contractors specifically the roofer he has never finished a clean job and all the wire are scattered around my roof top. Today 07/09/2025 updating status of my review towards this company unchanged.. Reason as all people you can see that Deege solar has confirms as notfullfilling thier duties of on installation of my solar power system and will come back. Unfortunately I have not heard from them deapite my emails to them... Thanks to every one who is been sharing and supporting this fraustration time i had with this company. Always dont rush to review a company wait for few months then reality will appear and customer like myself will be not trapped as these small company hirring contrcator to do jobs which they are not suit able of and leave mess. I have contacted the company but thier phone number was keep engaged as if they have blocked my number. Eventually I have sent them email but fail to get hold them. Not recommend regarding this review. I always leave reviews once the company has finished installation and aftersale service. I suggest you all there do not rush and give your valuable reviews after few months using them. As this japidies some one else in future. The message below is edited as company is trying to help but you guys all dont get fool. Edited on 05 August 2025 11.13 has been over a year when your director David send message stateting will he then he kept given me time after chassing every fourth night now i have given up and dont trust this company or David the director of this company
Great guys — everything was done super quickly and without any problems at all. Their price was simply unbeatable compared to other companies! I’m really satisfied, and their after-sales service is also excellent. I highly recommend this company!
What customers say on Trustpilot
Over the last four years I’ve been…
Over the last four years I’ve been investigating Solar and having lots of different companies come round and try and rip me off with ridiculous prices and not giving me exactly what I wanted Deege Solar was recommended to me by my colleagues Uncle who has been nicknamed the Solar guru!! after speaking to David the owner he came across on the phone as very honest extremely knowledgeable and completely agreed with what I felt I wanted on my roof which was quite Simply wherever the Sun is. I want as many solar panels as possible, apparently that was music to his ears. let me put this into perspective all other companies apart from David could only put six solar panels on my roof apparently.!! I now have 18😁 also David’s price was quite a few thousand pounds cheaper than everyone else’s After paying the deposit on the phone on trust only within a few weeks things started happening. I run my own business and have worked closely with electricians and roofers all my life and I know if they’re not at the top of their game this was not the case with David’s tradesmen. They were all at the very top of their game and very trustworthy to the point. I actually left my house for a couple of hours unlocked with three people on my property that I’d only known for a day and I was at peace the work and the product they have done and supplied is quite Simply 2nd to none I would highly recommend this company. Don’t bother with anyone else it’s not worth it.
Disgraceful Deege
Where to start with this absolute disaster? My Deege ordeal began in August 2024. Yes, you read that correctly: 2024. Whilst the right make & capacity inverter was installed, it was the wrong model: charging and discharging the batteries at a slower rate than I'd specified. Furthermore, the system pulls about a kWh of energy from the grid every day, even when I'm not at home and peak usage is only around 400W. This occurs regardless of the load placed upon the system or the fact that there is energy available in the batteries to service the load. Getting Deege Solar to respond is a herculean task. They're happy to pick up the phone when they're waiting for payment, but post installation service is atrocious to non-existent. Their phone lines are never answered and e-mails are blatantly ignored. It was October of 2024 before I could get a-hold of someone. The conversation started well, but things went downhill when we disagreed about the inverter discharge rate, with him ultimately, point-blank, refusing to do anything about it as it would cost him too much money. I was told it would be a further six weeks before a site visit could be arranged to correct the excessive power draw. I agreed that they could attend the week before Christmas. Things then went very quiet, so I e-mailed them in mid-December to remind them of their obligation: I got no reply. When the day of the site visit arrived, despite waiting in all day, no-body arrived, nobody e-mailed and nobody called. By this time, I was not exactly surprised. I logged a complaint with HIES, only to learn that Deege had ceased to be a member since 2023, although their website still claimed membership (as a result of my notifying HIES, it no longer does). I've subsequently logged a complaint with MCS, who have referred my case to NAPIT. At this point, Deege did at least come to the table. In light of my experience, I was offered a “system upgrade”: the 6kW Growatt inverter would be replaced by 2 x 3.6kW inverters operating in parallel. This installation was supposed to take place in April 2025, but after their installation team turned-up without any kit, then the wrong kit was delivered, along with numerous other issues, I was left operating on a single 3.6kW inverter for a further three weeks before installation was finally completed in May 2025. It was around this time that I finally got my handover documentation (inaccurate), MCS certificate & G99 registration, but missed out on 8 months of export revenue. Problems persisted with the new system (some even getting worse) & Deege continued to ignore me. Proceedings were then escalated to MCS who served Deege Solar with MULTIPLE suspensions of their license, yet still I was ignored by Deege Solar. Eventually, in late 2025 I was contacted as it seemed they’d noticed there was “an outstanding customer complaint” (it’s about the only thing that is outstanding about this company): I imagine it’s hard to issue MCS certificates to your new customers if you’ve had your license suspended. I also wonder if this is not the first time they’ve had such license suspensions, given it took them 7 months to issue my own MCS certificate. A further “system upgrade” was then agreed & an installation date set. A week before installation, they called to push the date back three weeks, and then failed to attend the new installation date, without any prior notice whatsoever. Via NAPIT & MCS, I’m now claiming a full refund. If they don’t oblige, they’ll be paying solicitors fees and compensation, too. If you're reading this because you're scouting Deege Solar for potential business, I'd encourage you to go elsewhere. No matter what it is about them that is tempting you, re-read my experience and ask yourself if you want to go through the same thing: is it really worth it?
My story is a very long one which…
My story is a very long one which started with another company. But in December 2025 I contacted Deege to help with my Sungrow battery storage system. The fitters turned up beginning of January and replaced the Inverter as I was told by previous company that it was faulty. It turned out it was sabotaged, as company went broke. After Deege fitters left, hoping that all was working, I woke the next morning to find that the batteries had not charged overnight even I was on Octopus Intelligent Go. I am now on Octopus Go as my car (Mii) and wall charger are not compatible (sungrow EV charger box). Spent 4 weeks trying to help get the battery storage up and running. Nothing back from Deege.
Dave from deege solar has been…
Dave from deege solar has been enormously helpful in my quest to upgrade my solar panels and battery storage. His knowledge is second to none, and his prices are the most competitive out there . I would highly recommend Thanks
We decided to have pv panels on our…
We decided to have pv panels on our roof, having had panels in our previous property. Alas, the old FITariffs no longer apply so it isn’t as profitable as it used to be. Degee turned up to install panels on the roof, inverter and battery in September 2022. All done and dusted within a day and a half. I was a bit apprehensive about using Chinese built equipment as my dealings with Chinese manufacturers in the past have been problematical to say the least.However, writing four years later, I have to say that there have been no glitches or problems with any aspect of the installation Degee was responsible for. The system has worked faultlessly for more than 3 years and I have asked Degee Solar to install another battery to enhance our independance from the usual power suppliers. If the new installation is as good as the last one, I shall be delighted.
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