GreenGen UK Ltd

Reference: Morgen Heating Engineer Dear GreenGenUK I was not the only one to notice Morgen’s very neat installation of the heating system. Another Heating Engineer, who saw this very tidy and neat installation, said he would employ Morgen there and then. Morgen is a very polite young man and is an excellent ambassador for the GreenGen team. We are very pleased with his work.

We had very specific requirements for our air source heat pump project with tight timeframes due to a leaking boiler and limited hot water. Neil from GreenGenUK listened to our needs and went out of their way to accommodate as much as possible, designing to spec. The survey was thorough and the presales spec was highly detailed. Jack, our GreenGenUK plumber, carried out the plumbing work to an exceptional standard (see photos). We used a different plumber to install our rads to reduce costs and GreenGenUK worked together with our plumber. However, in retrospect, we wish we had used GreenGenUK to perform the full install as their workmanship was neat and high quality and would have represented better value. We had personal aftersales service from the company director, Rob, who really knows all the technologies they sell. Overall, I can't fault the service and I don't think we were the easiest of customers! I would highly recommend the team and am looking forward to using them for my next project.

I've just had GreenGenUK to install solar panels on my west facing roof to compliment my existing east facing array, and to integrate this into the existing battery storage. I must say what an excellent job was done throughout the whole process. From the initial sales visit, the quotation, through the detailed survey, the scaffold, the panel fitting and the wiring exercise, at every stage each team performed professionally and efficiently. I can't recommend them enough, especially the electrical team of Mike and Fionn who deserve a special mention for their friendly and helpful manner, nothing was too much trouble. Thank you GreenGenUK

We had installed an air source heat pump by greengen, we couldnt fault the fitting but and its a big but the after care/follow up is absoulutly diabolical. Appointments made, waited in, had time off work and no show and no explanation. We had to phone the office to let them know the plumber never showed up. Re booked assured we would be 1st call of day (by the office) time off work again, called office as no show and appatently double booked and would arrive with us 3 hours after time we were given. If this is their best after sales service i wouldnt bother either promoting them or taking out their after sales care plan.

Ryan, Jordan and the team were spot on for the two weeks that there were in our home fitting the new heat pump system. Everything they did they asked before hand, kept us informed and cleaned up at the end of every day. Good system knowledge which made what was a disruptive job be not an issue. Obviously proof will be in the system test but I have no worries that’s it all done to a great standard. Well done team and GreenGen 👏

New fourth Tesla Powerwall Battery Fitted

Following Storm Goretti and the 67 hour powercut, we have just had a fourth Tesla Powerwall Battery fitted to complete the set and give us an improved resilience. The team were friendly, businesslike with a can-do attitude. Rapidly fitted the new battery, installed an update to the software and tested the system. Installed in around two hours, i was very pleased with the team and recommend them. Thanks guys.

Shaun was brilliant

Shaun was brilliant, punctual, efficient, tidy and he worked methodically to assess the issue. He took the time to explain everything to me. Thank you.

Solar and heat pump…

We had solar fitted (including battery) in the autumn and then a heat pump in the run up to Christmas. Both George and Jordan worked really efficiently and diligently to get us up and running. They left no mess and were very informative with the handover. I would definitely recommend GreenGen.

Heat Pump, Solar and Battery

Had two systems installed by GreenGenUK, a heat pump and solar with battery. Both systems have been installed with only very minor issues. Any system installs like these would have issues as its engineering, the team sorted anything I asked of them very quickly and with no fuss. The systems are being tested with this cold and slightly sunny spell we are having and both are working as I would have hoped and not like some would have you believe they might work. House is at 21 degrees all the time, via the Heat Pump, and the solar is producing generous amounts of kWs even during the winter months. I would definitely recommend GreenGenUK to install systems at your home. Great work and thank you.

heat pump from GreenGen and service

Have had a heat pump from GreenGen since last year in our older 1930’s house and it has worked well, the house more comfortable than with the previous oil CH and cheaper to run. First service today with Alistair was very satisfactory and he answered my queries regarding the various settings and options to maximise the function of the HP very clearly.