Contact Solar Limited
West Dunbartonshire
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What customers say on
Absolutely brilliant service from start to finish. Everything was explained to me from the sales team about the process, which was very reassuring, even responding to e mails very quickly to. The team were professional, tidy, and explained everything clearly before and during the solar panel installation. The fitting was done to a very high standard and completed on time with no hassle at all. The after-service support which they’ve been responsive, helpful, and happy to answer any questions about the system and app monitoring, even a phone call to go over the app and explained what everything means was a great help.It’s reassuring to know they’re there if needed. Very pleased with the whole experience and would definitely recommend to anyone considering solar panels.
Fantastic from start to finish things moved quickly from initial first conversation about a system for my house was kept mostly up to date with everything that was going to happen agreed on a price survey done more panels added scaffolding went up really quick a week later the installation team were here and fitted it that day a week later scaffolding was down and job was done . A great plus and one of the reasons I went with contact solar was I was already with edf and they did everything filled out all the forms sorted all the solar stuff out and got in touch with edf to set up my tariff and export that should go live very soon . So all in all I would definitely recommended contact solar they just did everything for you and that was what I wanted as I didn't have a clue about what to do fantastic job.
Contact Solar have been an absolute pleasure to engage with over the purchase of Solar panels and relevant equipment. From the initial discussions as to what deal we needed, to final handover, each and every contact has been efficient, professional and informative. Of particular note was the installation team who worked tremendously hard to complete the installation even in inclement weather. As someone who demands high quality I have no hesitation in recommending this company. Contact Solar has not only met my expectations, they have exceeded them. Thank you.
I had Jack phone me on a pre-arranged appointment to help me work the Sunsynk Connect App. He was very helpful and also entered some of the information for me. He helped me move from the Connect Pro App, to the Connect App, as it is much easier to understand. It was great having such clear instruction from the Contact Solar Team. have been very pleased with the installation, from start to finish, and now the aftercare.
Had the system for 1 year now, no complaints, team are great from initial quote to install. Amazing service. Went for 22 panels and 2 battery's with a car charger. We now have 2 electric cars with a combined mileage of 25000 miles, charge the cars with octopus at night very cheap along with the battery's this means most of the electric produced during the day is export. Overall I predict that I will have 0 electric cost, which will include charging our cars and covering 25000 miles. So they payback is very quick on the system, less than 4 years. Very happy.
What customers say on Trustpilot
A Great company overall to deal withveryone I had contact with from the…
Everyone I had contact with from the first information wanted call right thro' the survey, electrical inspection and arrangements for scaffold supply and the actual fitting of the panels and ancilliary equipment was pleasant and helpful. My only slight 'critism' is that as an aged and not TOO practiced on computers I found it a bit of a plethora of messaging etc .and computer savvy needed to complete the hand-over and completions
Excellent company to deal with.
Very good company to deal with from survey, quote, installation and follow up care. Andy was really good and helpful during the quotation phase and Ellie absolutely brilliant dealing with post installation questions and sorting out my new EDF tariff. Everything was done on time and as planned, the fitters and electricians were polite and friendly. No issues or complaints whatsoever.
Excellent service all round
Right from the initial quote through to installation and completion of the export agreement we found Contact Solar to be very professional, easily contactable and reliable. The whole process was remarkably easy. The communications were excellent throughout. The third party scaffolders were very polite and removed the scaffolding very quickly after installation. The installers were excellent. 16 panels and 2 batteries installed and handed over by mid afternoon. The finished works look very neat. Well done to all concerned.
Good all round experience
Very satisfied with work done and communication
Very efficient, knowledgeable company
Every person who supported us through this process at contact solar were knowledgeable and truly passionate about the product. They helped us decide what we required and were upfront with costs no hard sell, easy to talk to. The process was extremely sufficient and we are impressed now it is all fitted how well it is all working, and the app is very impressive, as you can tell we are not techno people.
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