Eco Build Partners Ltd T/A Senergy Direct

Senergy have just installed an air-source heat pump and eight radiators. I am delighted with their installation team, who worked long days, did a nice, neat installation and left the house clean and tidy. I'm also delighted that they arranged for the rubbish to be collected the next day. This would have been a five-star review if the office had explained some last-minute changes made to the plan, but I was able to work out an approach that worked with the installation team. I would recommend Senergy for projects of this kind.

We were contemplating solar for ages due to rising bills but were put off by lack of understanding. Senergy were amazing at explaining it all to us and now we have a set of panels on the roof and a Sigenergy battery system and so far results have been amazing!

Awful. They tried to hard sell to a elderly woman, then lied over and over again on the phone call (what luckily we recorded and now posted online for others) manager was so rude on the phone and contradicted himself countless times. Blame everyone but themselves, they have a poor and disgusting customer service. I would advise to keep well away. We have all the evidence saved to show anyone what I disgusting company this is. Lacks morals, manners and any ethical compass In reply to your reply Ashley You know who this is as you called 1 hour ago regarding the negative review , and even mentioned the review and profile it was sent on ... Lucky we recorded that is well as we know your company only deals in lies. I'll post that call up on all the sites now... Unfortunately cant post voice clips here so here is evidence of the calls, but lucky for me, Reddit, X, rumble and my 358k follows on my blog have access to it all. Clearly you're compulsive liars. Yes your sending back the deposit that your legally bound to do. ( What do you want a blue Peter badge) Still does not take away the hard sale to a elderly woman with dementia, the none stop lies and your disgusting attitude at getting caught.

I've been interested in solar for years and this year I decided I'd finally see if it was worth investing in. I contacted a few companies, Senergy included, ultimately proceeding with the Senergy quote as they seemed the best put together as a business and were overall very responsive and helpful. From signing the quote and paying the deposit, install happened very quickly, within 2-3 weeks. All the installers were really friendly and even though there were a few logistical hiccups, Jasmine made sure to keep me updated regularly. Post install the help from Senergy has been great. The system overall has been performing well but on the couple of occasions I've needed some guidance or the system has required any attention, Jasmine and Kieron have been great. I'm always wary of levels of aftercare once the final invoice is settled but Senergy have certainly proved themselves to be one of the good guys. Would recommend to anyone :)

After much research to upgrade our solar system, we selected Senergy Direct. It proved to be an excellent decision! Throughout the whole process we could not have been provided with a better service - from advice, installation and, very importantly, aftercare, when we needed a couple of faulty optimisers replacing. All was done quickly, efficiently, and professionally. It was so reassuring to receive calls when promised and have everything carried out to our satisfaction without problem! I cannot recommend this company too highly!

they understood my financial position…

they understood my financial position and were flexable over payment

The workmen were very tidy

The workmen were very tidy, polite and explained their installation thoroughly.

Attentive and informative service.

Professional advice and prompt and skilled fitting. Helpful telephone advice after installation. Only thing lacking for the solar charger is the sun.

The operative was efficient pleasant…

The operative was efficient pleasant and polite

from the initial phone call to send…

from the initial phone call to send someone to check the meter finding it was not working, to the installation of a new one was a week ,issac started the ball rolling Monday and Tuesday nick and Kate came installed the meter cleaned and bird netted the panels all with utmost curtesy and professionalism