Orbit Home Services Ltd

Orbit Solar exceeded our expectations at every stage. We had Les as our initial contact and he was brilliant—professional, approachable, and most importantly, honest about what we did and didn’t need. No pressure, no gimmicks. We went for solar panels, a battery, and an upgraded inverter. The communication from Orbit Solar was excellent throughout. They let us know exactly when the survey would happen, when the install would be, and kept us updated if anything changed. On the day, Calum and Mark were top-notch. They arrived on time, worked incredibly hard, and treated our home with respect. Post-install, we’ve had great aftercare. They made sure we knew how to monitor the system and even called back to check everything was running well. The savings on our energy bills have been even better than we hoped. Couldn’t recommend them more highly.

Highly recommend this company. I had a fault showing on my solar pv inverter. The company who originally installed in told my there were not my personal PA and refused to help even though the inverter was under warranty. I contacted Orbit Solar who attended and took all the information and pictures they needed to contact the inverter manufacturer. A few weeks later they contacted saying the fault codes we’re suggesting a problem with the isolator switch or pv plus system installed. An electrician has been today and confirmed a problem with the pv plus. My system though is now back up and running and generally electricity again. Can’t thank this company enough.

My solar panels stopped generating electricity. I rang Steve on a Monday morning and three hours later he came to my house and tested the inverter which was found to be faulty. Next morning two electricians arrived from somewhere in Lancashire and one hour later I was back in business. Absolutely amazing service and I can't thank them enough. Highly recommend this company. Many thanks.

Les was brilliant at explaining the benefits. Installation team were friendly and worked hard. Very happy.

Unsolicited call today about my solar system. Next time they call I'll be extremely rude 😡😡😡😡😡

A Truly Professional Experience

It was great doing business with Kev, Jamie and Sylvia at Orbit Solar in Sheffield. Today I purchased a 5 Year Gold Service Plan on my home solar system. Kev explained most clearly that I will be entitled to two call outs per year over the 5 year period. It is a great deal. I paid £1995. There will be no more to pay. My payment covers the Solar Panels, the Inverter, All cables, the AC isolators, the DC Isolators and the Generation Meter. All parts that become faulty will be either repaired or replaced without any further costs. There will be no shipping costs for faulty or replacement parts and no call out or labour charges. Great to do such business and I thoroughly recommend them.

Unsolicited marketing ignoring the TPS

Rung me with an unsolicited marketing call despite my number being TPS registered. I told them I don't buy or sell at the door or via marketing calls. I'm clearly not the only person they are trying this with having seen other feedback.

Perfect

We had a fantastic experience with Orbit Solar. Kev was our initial point of contact and he was superb—knowledgeable without being pushy, and genuinely interested in what would work best for us. He even took the time to explain the difference between various inverter options in plain English, which really helped us make an informed decision. The installation itself was seamless. Calum and Mark were prompt, professional and treated our home with respect, laying down sheets to protect the floors and cleaning up thoroughly afterwards. They even walked us through the monitoring app and showed us how to track our generation and battery use. A lot of companies talk a good game but Orbit Solar delivered. The aftercare has also been excellent. I’ve already recommended them to family and friends.

Fantastic Service

We’ve just had Orbit Solar fit a complete solar panel and battery system at our home, and I can’t praise them highly enough. From the moment Andy came round to discuss our options, we felt no pressure at all. Just clear, honest advice tailored to what we actually needed rather than what was most expensive. Once we decided to go ahead, the communication was brilliant. We knew exactly when the installation would happen and what to expect. On the day, Calum and Mark turned up right on time and were polite, friendly, and very tidy in their work. The whole job was completed in a single day and the system has been performing flawlessly. I’m delighted with the savings we’re already seeing and it’s good to know we’re doing our bit for the environment. Highly recommend Orbit Solar for anyone thinking about making the switch.

Very Unhappy customer.

I am writing this to stop any unsuspecting person calling this company in to put in a battery. I already had a system and they assured me they could add another battery. WELL, two months on, they have attempted to put a battery in, and guess what, they found they can't. But my own battery now does not work and I have had no help in sorting it. For two months my battery has not been connected and so I am losing all of the power I am generating. My original company are trying to sort it but they are reluctant to get involved.