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Monmouthshire Housing Association Ltd

North Yorkshire

MCS Certified

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Technologies

Solar PV

Reviews

4.1(38 Google reviews)

What customers say on

5/5

10/10 service from Loraine so helpful and showed me how to do everything! Thank you so much

Jessica Gordon18 Jan 2026
1/5

Dealing with MHA has left us with a bitter taste in our mouths. My late father unfortunately was a tenant with MHA since his passing they have offered their sincere condolences BUT now apparently we owe rent for the time we needed to clear the property which is absolutely disgusting! No compassion left in this world it's all driven by money even after we handed the keys in the property has remained vacant for nearly 2 months.

RobTheTrucker9 Apr 2024
1/5

Try to talk to some on live chat fine at first then showed they were typing for 15 mins nothing came up and i couldn't type back unreal

Beverley Webber1 Feb 2024
5/5

Mha are beyond amazing and I feel genuinely privileged to be both a tenent and a service user and honestly some of the services they offer are filled with staff so professional and thoughtful it makes you feel confident help is there. Thank you all. 10/10

Doc Noxious29 Apr 2019
1/5

Have been waiting two years for a patch of bare grass to be fixed at Woodland view monmouth. Every fortnight if it's wet, the bin lorry has to move onto the grass to get past cars parked over the pavement. This gives the bare patch no chance ti recover and mud is spread across the road. Geraint House put up no parking signs and said bollards were too expensive. Anthony O'Connell wrote to every household asking for advice. It seems he took no decision and now he's moved on as well. His successor Mr Richards was aware of the problem back in August but again, nothing is done. Update: i wrote to the chairman, John Keegan, two weeks ago, and he hasn't replied. Outrageous .

iain crawford13 Nov 2019

What customers say on Trustpilot

1/5

Monmouthshire housing association disgusting.

I have never been treated so badly and discriminated against in such a revolting manner by any organisation in the UK. They do not repair anything,shoddy work when they do repair or replace, property is drafty and cold as there new front door does not fit its frame. They discriminated against disabled people, threaten to evict with no evidence what so ever.ctheyxare the most terrible anti social housing association in Wales, they don't deal with rats anymore.

customer6 Nov 2025
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