Cooke & Charman Limited

After using Cooke & Charman for an extension in 2020 which we were delighted with, we went to their sister company Charles Ashley for a new kitchen. From the design to installation to snagging I couldn’t fault them. The product is superb and nothing was too much trouble. The cleanest & tidiest builders I have ever worked with too which means a lot when you are living where the work is. They are probably not the cheapest but definitely the best and worth every penny more than going to your bog standard retail park kitchen suppliers. 5+ stars.

We've recenty completed an 8 month project with Cooke and Charman for a double extension with extensive internal work on a new home and we are absolutely delighted with the end result! The quality of their workmanship is outstanding and given the scale of the project C&C must be commended for not compromising on this while still completing the work to schedule - virtually unheard of with building projects, especially ones of this size. Following a strong referral from friends, a big reason we chose C&C was the reassurance having a large team behind them would bring. I can't overstate how often we felt the benefit of this with the depth and breadth of the C&C team meaning we always felt in experienced hands across various types of work. It also meant that any developments that came up always felt very much in hand with nothing that was too much for the C&C team. Charlie and Ash were always friendly and great to deal with and have put together a truly exceptional team. They are an incredibly helpful, friendly group all of whom clearly take pride in the work that they do. It's very much a case of treating our home as if it was their own and the small touches were evident every time we visited them on site. Our main point of contact has been Sean who has been fantastic throughout - regularly keeping us updated, coorindating across the C&C team and also genuinely investing his energy to see our project a success. The wider team are also fantastic and though we don't remember everyone's name we met, a huge thanks again to Mark, LP, ground workers Adam & Mike, carpenters Paul & Michael, electricians Dan & George, the fantastic plumbing team Gary & Jack, tiler Paul, flooring team Byron/Jack/Sam/Kyle (and a few more whose names I can't remember!), decorators Peter, Mickey & Jamie and the every helpful Barry. Having since completed the project we're also impressed and pleased to see that the after care on has been exceptional. Thank you to C&C for helping us realise our dream home and we wouldn't hesitate to recommend or use the C&C team again!

After receiving planning approval, we began searching for a builder in the spring of 2023. Although we found plenty of options, none quite matched what we were looking for. A friend recommended we reach out to Cooke and Charman, and we're glad we did. You often hear horror stories about builders underquoting and then increasing costs once work begins. However, from our initial enquiry to the completion of the build, Cooke and Charman were proactive and transparent. Knowing the project would be extensive, we purchased a caravan to live in while work was ongoing. When it arrived, we needed help positioning it onsite, and Cooke and Charman didn’t hesitate—they assisted us immediately. Throughout the build, we met various team members, from carpenters to electricians to painters. Every individual was professional, polite, and their work was of exceptional quality. One of Cooke and Charman's standout strengths is the size and expertise of their team. If any issue arose, the right person was onsite quickly to address it, keeping the project on track. Our primary point of contact was Dan, who regularly visited the site to ensure progress stayed on schedule. He was always available to answer questions and keep us updated. Dan, you were fantastic—thank you! We also requested several additional projects, including a new roof. Each time, the team provided clear quotes and completed the work seamlessly. During the renovations, we decided to install a new kitchen. Cooke and Charman collaborate with Hacker, a German kitchen brand. After visiting their London showroom with Dan and comparing options with Howdens and another local company, we found Hacker's quality superior and the pricing more competitive. We moved back into our renovated home in September 2024 and couldn’t be happier with the outcome. Would we recommend Cooke and Charman? Absolutely—100%! They are a fantastic company, and we are thrilled with both the process and the results. If you’re looking for a builder, give Cooke and Charman a call!

We chose Cooke & Charman for a 3 month project to replace a large conservatory with a new “garden room” and to build a new utility room at the back of our garage. The project was completed on time and on budget (any extra costs were due to us changing spec and agreed in advance) and we are absolutely thrilled with the end result. More importantly, the whole project has been like a dream and I do not say this lightly, having lived through 2 major building projects, one that ran like clockwork and the other that turned into a total nightmare – definitely “buyer beware” when selecting builders and we thought we’d done all the due diligence needed then, but still had our fingers burnt. So, we approached this project 17 years later, with extreme trepidation and a good dose of realism and the team at Cooke & Charman exceeded our expectations. Every single person who came on site has been a professional - polite, hard-working and “on it” – so many different skillsets needed and an impressive number of people on site over the course of the project, and every single person has been a craftsman, taking pride in the job, whatever their role and respectful of our property. Sean, managing the project, has given us great confidence at every stage and the back office team have also been brilliant. It’s a measure of how competent the team has been that we have not had that much contact with Charlie & Ashley but they have always been available and responsive when we’ve had any queries. We couldn’t praise the team more highly and we would recommend Cooke & Charman to anybody.

Cooke and Charman were recommended to us by our architect and we are very happy that he did. I can't think of anyone I'd rather have to build our kitchen extension with downstairs cloak room and utility room. They were professional from start to finish, offering good advice and ideas we hadn't even thought of. They really do go the extra mile. We are delighted with our new kitchen and can't recommend Cooke and Charman highly enough. Will definitely be using them again in the future!