Impact Energy Limited

I would like to thank everyone who helped install the air source heating system at my house in Cumbria. Every trade was very professional and knowledgeable in their own right and all work was to a high standards. It was a pleasure to get to know so many people. Some of which also worked long hours to make sure the work was completed in record time. I would also like to thank especially Mikael in the main office, he kept me informed about everything and also sorted out a few problems along the way, which made a great difference to me. I would highly recommend this company to anyone interested Kind regards Chris, a very happy customer

I was skeptical about using the government grant after reading mixed reviews but I decided to go ahead and make an enquiry with Impact Energy. It was the best decision I made absolutely brilliant from start to finish the work was all done within 1 week the installation guys left my house spotless and I was kept up to date with what was happening. Makail and Roberto were fantastic if your having doubts about applying for the grant do it but make sure you use Impact Energy there reliable and your guaranteed a clean house and a fantastic finish THANK YOU GUYS 🙂

I had some issues with the removable of old heaters and tidying up of the insulation and installation. However, judge a company on how they respond to a customers complaints. The company sent a reparation team out to look at the issues, and I have to say they were a great bunch, making sure I was happy with everything they did. I do believe when complaining, if a company responds to a satisfactory standard, then the customer should acknowledge this. Move to a year on, a problem I had and could not rectify, saw me having to contact the company again, the response was amazing, and sorted effectively and efficiently. The team at Impact energy are respectful and placed me the customer at the heart of their business. Well done to Kaz, Mikhail and the rest of the team from my experience over the last year I can highly recommend your company for the Eco4 programme.

I would highly recommend this company, I had a lot of work done including interior wall insulation, solar panels, new radiators, smart thermostat and an air source heat pump. From start to finish the comms from the office were helpful and responsive to any questions. The tradesmen that came out were professional and friendly. The work has been completed to a high standard and nothing seemed like too much hassle if I needed them to be in the work. Even building a new cupboard to house the large water tank and solar panel controls. Leaving the house as tidy as possible after such large scale building works. Thank you guys.

Had a terrible experience using Impact Energy. The only reason I used them in the first place was due to them being assigned to me by my energy supplier as part of an insulation scheme. Workers never showed up on time, had work done that was different to what was promised, and the loft insulation was put on top of my floorboards, which if I hadn't complained about, would have been left like that. I was also promised a guarantee after the work was done, which was months ago now, and I am still waiting on that. Definitely avoid!

Had loft insulation and internal wall…

Had loft insulation and internal wall insulation. Really happy with the work. Brilliant customer service..house feels alot warmer!

Used Impact energy to switch my boiler…

Used Impact energy to switch my boiler to an air source . Mkyle was great he explained step by step what would happen . Run really smooth would definitely recommend !

Had solar fitted recently

Had solar fitted recently, easy process from start to finish. The team were great very professional and helpful from first contact to final installation Thank you so much

We had solar and battery installed

We had solar and battery installed, really helping with my fuel bills. Love that I can see what I am saving and what I am using, made me more aware to save money, installers were great and love Yorkshire Tea now!!!

Had a heat pump and solar pv fitted

Had a heat pump and solar pv fitted , can not recommend these guys enough saved me loads of money and the guys who fitted were really polite and helpful !