Menai Heating Limited

Menai have been absolutely fantastic! Steve has really looked after us pre and post install. The folks here doing the work were amazing. Everyone was polite, left the place tidy at the end of every day and the work is to a really high standard. Rhys and the plumbing team, Alex and the electrical team and Connor and the roofing team ALL excellent. I'm interested in how this stuff works so I've had a lot of questions and they've been really patient/helpful. I'll be using them for all of my servicing etc going forward as well. I wouldn't hesitate to recommend Menai Heating!!

I cannot fault the service we’ve had from Menai. The installation went smoothly, Alex, Rich and all the guys were absolutely fantastic. Follow up inspection from Steve, again fantastic. There are lots of companies touting for Eco4 business. Not all of them are made equal. You will not be disappointed if you choose Menai. Thanks for making this such a positive experience for us.

Very impressed with the service and professionalism, recently had eco4 system fitted, solar panels, loft insulation and heatpump and radiators. Communication has been fantastic, everything has been explained well and the expectation set and met throughout. Very friendly service, Rich and Llyr did a fantastic job on the install and explained the whats and the whys, they were very clean and tidy, went above and beyond ensuring everything was tidy and clean and safe every night for my little one to be comfortable and safe at home. Mark did a very tidy job on the electrics and took the time to explain everything. The scaffolding was fitted and taken away promptly leaving no mess. I regret not getting the install done years before. Thanks to their help in teaching me how to use the heating app its more than halved my bills. Steve came to do the final inspection and was very patient and explained all of the bits that I'd forgotten and taught me more. Faultless service. Thanks all x

I had a eco4 grant and this was installed by meani heating. I can not fault anything, work was carried out to a very high standard and in a timely and efficient manner. Every process was explained throughout the works and any questions were answered to a very satisfactory level. Sean and Mark the plumbers were very tidy and extremely efficient, as we're the electricians, Ash and his colleague (didn't catch his name) and the solar panel installers. Ash explained how to operate heating and hot water using the Apps and ensured that they down loaded and that I was able to log in ok. Loft insulation was complete very quickly and as I had 6 workmen in the house at the same time they all worked around each other to ensure the job still got completed without stepping on each others toes. Scaffolding was erected and taken down within a week and the lads were careful whilst doing this. Ian and Erin at Menai heating was also very good, great communication in regards to the install with any questions answered efficiently. Steve who has been to do the final inspection, was very polite and came out quickly on a day when I was available (as the original date was not convenient) he explained things again and confirmed that if there should be any issues to call him and he would get the right person out to fix it. As previously said I can not fault any aspects of my installation and I am extremely happy with the outcome. I would recommend anyone to use Meani Heating for any future needs no matter how big or small. Thank you everyone at Menai and the associated traders.

We qualified for the ECO4 Flex offer, funded by the power companies, because of a family member illness that is exacerbated by the cold. The Flex element of the scheme is managed and authorised by the local council, who we contacted to find a reliable supplier. Everyone we spoke with referred us to Menai Heating, based on Anglesey (and thank you everyone for doing that as it was a great experience). The initial phone call we made was efficient in explaining the basics to us and checking to ensure we would “qualify”. We qualified to have a “room in roof” insulation package to vastly improve our heat retention, an Air Source Heat Pump, ventilation systems in bathrooms and kitchen and a roof mounted solar system. All of the above was fully included in the funding covered by the scheme. We did opt to make an additional contribution to “upgrade” our heat pump to a Vailant Arotherm plus 7kWh with internet gateway (our own personal choice with no pressure sales involved at all) The installation started very quickly with the insulation of the attic room taking place first. The gang arrived and took great care in preparing the house to ensure cleanliness throughout. The room was finish plastered with all of the electrics extended to accommodate the extra wall thickness of applied insulation. This took about 3 days in total, after having me spent two days clearing out all the contents (junk) to enable the work to start! Meanwhile a ventilation test was carried out to check what measures needed to be applied- a reassuring test that didn’t just default to “every window needs a vent” type thinking we had previously experienced. The plumbers then arrived and did a fantastic job installing a very quiet and efficient heat pump and hot water cylinder. The work was well laid out annd they took pride in ensuring it “looked good” as well as operating efficiently. Electricians completed the set up and preparation for roof top solar install. Again an excellent and efficient process to complete this stage. Scaffolding erection followed, allowing the roofers to install twelve solar panels on our slate roof (5.4kWh). They took great care during the install and any worries I had about our c1825 slate roof was unfounded. The panels used for us are bi-facial and very aesthetic so they actually look very good, unlike some that just appear very cheap looking. The overall effect of these measures has produced a permanently warm, healthy home, with efficient performance that is affordable to run. For the first time ever our smart meter reads £0.00 running costs for most of the day (in grey cloudy weather). All of this covered by the ECO4 Flex scheme, except for our requested upgrade on the heat pump, which was entirely our own choice and certainly not forced on us. The various trades that attended all provide friendly, professional service that could not be faulted. My only concern was that they informed me that most people don’t even offer a cup of tea as they work! Come on people get the kettle on and some biscuits at least, these guys are doing an excellent job for you, at zero cost to you! The Menai Heating office staff and project manager, Steve, could not have been more helpful with constant updates provided and attempting to support any reasonable request without fuss. Since installation we have received all of the various guarantees (some upto 30 yrs) and are currently awaiting the final “pack” which will include the MCS registration for the solar install. There are various add ons available if you should need them and I would recommend getting a “battery” installed with your solar as this will almost certainly add to your energy savings. A provision was made to accomodate a future Tesla Powerwall 3. Totally recommend this company for any work you may need doing at your property. No hard sell, a professional approach, rapidly executed from start to finish in approx 2 weeks - amazing and thank you very much to you all! All of your team are very welcome to pop in for a cup of tea anytime you are passing!!