Solarsense UK Ltd

Solarsense installed the PV system on our roof. They were very professional from start to finish with a comprehensive quote, specifying savings. The work was carried out quickly and efficiently and we are very pleased with the result. We thoroughly recommend them.

We have used Solarsense twice now having installed solar panels on both sides of the office building. Most recently in April 2025. On both occasions the works were conducted in a professional, clean and efficient manner. The team were very knowledgeable, professional and courteous. The end product also meant that we saw a reduction in our energy bills by 35% a year. Many thanks Solarsense team!

Fantastic local company. New inverter installed by a competent and friendly engineer. Very professional team. Confident that we will continue to benefit from our solar panels for many more years to come. Great job

Solarsense have recently installed a domestic PV and battery system at my house. The process from sale to completion was flawless. Good communication, the quality of work was good and the install team were particularly likeable.

Solarsense PV & Battery install Solarsense installed our PV & Battery on our roof . They were very professional from start to finish with a detailed quote , specifying savings ! They were professional and tidy and the whole installation was done in less than 2 days We are thoroughly pleased and can see the savings straight away. Would thoroughly recommend them 😊

Really happy with these guys

Really happy with these guys, their installation team came on time, they were knowledgeable, well-presented and polite, and got the job done quickly and cleanly. Now I am generating lots of clean energy to power my hot tub for free! Highly recommend A+++ Additional: Your engineer came to fit bird proofing mesh and did a great job and now the pigeons are nesting on my neighbours roof instead! A+++

FIRST RATE SOLAR PANEL SUPPLIERS

Our solar panels installation was done superbly - quiet, quick and very professional. We later had to have the roof retiled, so the panels had to be removed then sadly the roofers messed up the panels refit badly but Solarsense was extremely helpful and efficient sorting the restoration problems. We were very impressed and thankful.

They do not care about Customer Service its all about new installs

I had issues with my solar and it kept shorting out so I paid for Solarsense to fault find, they did this and it was recommended that my inverter was dead. It then took 4 weeks for some contact (after numerous calls and emails)and their Director of Engineering convinced me that it was the board not the inverter and changing the board meant we could get a few more years out of the Inverter. I arranged for the board to be changed only to find not only was the inverter dead but it was under warranty and no one had told me so we could have got the board and inverter changed at the same time. I then waited another 4 weeks for the inverter to be changed which only lasted 30 minutes as they had given me someone else's inverter so they took it out and replaced it 3 weeks later. The whole process took 3.5 months and it cost me £400 of increased electric usage plus no feed in tariff. In the whole process they never told me when they were turning up they just arrived and luckily we were in, the company is a shambles and customer service is non existent. The solar market is extremely competitive so do yourself a favour and go elsewhere so you wont go through the pain I have. Reading other reviews it seems like my ordeal is not a one off.

Such a shame for a local company to act…

Such a shame for a local company to act so badly. We have a ground source heat pump with solar installed by solarsense at great expense. When a fault occurred we chased and chased with several promises of call backs that never happened. Finally I received a response that the next available slot to investigate the issue was in a months time at a cost of over £250 plus vat (just to turn up). Not once did they ask about the issue or even what had happened. Instead I rang Kensa (the manufacturer) who worked with me to resolve it over the phone. They were great. Kensa stated they would expect more from their partner installers too. Looking at the limited reviews I see that customer service is a real issue for this company. Stay protected, stay warm and go elsewhere to a company that values you.

Installation was fine but aftercare…

Installation was fine but aftercare appalling