E.ON Energy Installation Services Limited t/a EON

I previously left a bad review for EON and tried another energy provider. Within two months I was back with EON 🤣. Sometimes you have to try someone else to make you realise they weren't so bad after all. The fact that they manage to deal with my issues in a matter of hours (using WhatsApp) rather than the weeks the other provider took (and still failed to remedy). You don't know what you've got till it's gone.

Don't use EON Next, they do not follow there refund policy. They DO NOT follow security checks or ask for proof of refund account details, and allow coerced fraud and when informed let it continue. Your money is not safe in there hands.

This address was able to take £600 from my account without any authorisation and without me being a customer of Eon. Something very shady is going on here to allow a company to take money without any approvals. Natwest Fraud team are investigating.

E.on Next Coventry took £50 from account then attempted to take another £50 but my bank realised something was wrong and stopped it. Clearly there was a mistake as I do not get my energy from E.on and so after my bank gave me the evidence, I emailed them with the details and asked them to look into what had happened. What I got back was an email basically saying I don't have an account with them and pretty much they couldnt care less and were not going to bother looking into it. It would not be hard to check my details with their finance team, as I provided them along with screenshot of my bank account, showing the payments. Thankfully Barclays reimbursed me and so I am not our of pocket. That said absolutely fuming that they could not give a toss about literally stealing my money, accidentally or otherwise. Bunch of thieves.

BUYER BEWARE! Switched away from Eon after little more than a month. Despite a smart meter, Eon BILLED ME FOR UNITS I'D ALREADY PAID PREVIOUS SUPPLIER!. 222Kwh, nearly £50! Photos attached below prove it. I sent a copy of previous suppliers statement to Eon and they still blame each other. Nobody has written back. Phone lines often down due to technical issues. Why do they make it the customers problem to do all the running around, it's your error, you should fix it!.

Eon smart meter fitted

E. On needed to replace my smart meter. Ian attended on time and rang to say when he was 20 minutes away. He was friendly and helpful and his colleague who attended for part of visit was also fabulous. No mess left and good explanation. Hopefully will save energy and money

Be careful off this scammers

Be careful off this scammers Some clown 🤡 visiting my property today and pretending to be eon worker and saying that I have account with them and is urgent meter plus give me letter to urgent pay £610 for energy usage . Never got any account with them in my life plus property is under heavy renovation since September 2025 . Has no heating system or boiler etc but letter say is gas usage 🤣. They want take me to court and take meter out for what??? As there was not usage from last 6 months. Will give to this to my solicitor to sort them out. Total clowns and scammers, stealing data and open accounts on name with out permission. Be careful with this company 🛑🛑🛑🛑🛑

Reliable and Efficient Energy Services

E.ON Next has been fantastic for managing our home energy. The setup was straightforward, and switching between tariffs was easy. Their team were helpful and responsive whenever we had a query.

We recently had both gas and electric…

We recently had both gas and electric metres replaced and the technician was prompt arriving and efficient in time management. The technician was professional and efficient in completing the job; everything was fully explained and the job was completed swiftly.

Their advert plays over 20 times in a row!

Their advert plays 20 times in a row on Samsung TV 4418 Authentic History Channel I am ill in bed watching the documentaries on this channel and in the ad break a 5 second E ON advert plays over 20 times in a row. This is like torture. I was a previous E ON customer and I would also like to discuss why I left. I will never be a customer again thanks to this advert and I will be spreading the message how they have ruined this History Channel on Samsung TV with their ridiculous bombardement of their advert over 20 times every advert break. This is equivalent to torture. I am asking for an immediate investigation and for this companies advertising rights to be suspended indefinitely.