Naked Solar Ltd

🌞 **Exceptional Service from Naked Solar – Highly Recommended!** We recently had solar panels installed by Naked Solar while undergoing a roof replacement, and we couldn’t be more impressed with the entire experience. From start to finish, Naked Solar demonstrated professionalism, flexibility, and outstanding customer care. One of the standout aspects was their willingness to coordinate directly with our roofing company. This ensured the scaffolding met both parties’ needs, streamlining the process and saving us time and hassle. Their proactive communication made a potentially complex project feel effortless. Now that the system is up and running, we’re thrilled to be enjoying complete self-sufficiency with our electricity. While registration with the grid takes a few weeks (so we can sell surplus energy), Naked Solar guided us through every step. The only minor downside is the standing charges, but they will reduce once we switch to a new Octopus contract post-registration. The installation team were friendly, respectful, and kept us informed throughout. On the admin side, communication was timely and clear, and everyone we dealt with was incredibly knowledgeable. If you’re considering solar, we wholeheartedly recommend Naked Solar. Feel free to reach out if you have any questions—I'm happy to share more about our experience!

I had naked solar install 16 panels with solar skirt and 2 Tesla power wall 3 batteries. After install I asked about adding 4 more panels. They was more than happy to accommodate me and was installed really fast and work was done to a very high standard. I would recommend naked to anyone looking for solar install and battery installs very professional and kept me updated on everything that was happening.

Brilliant from start to finish, we've just had 16 panels installed on our garage and we could not fault Naked Solar. Zach was our first contact with Naked Solar and he took us through the options we had. He discussed what our views were on technology, length of guarantees we would be looking for and what it is we actually wanted to use solar for - we had time to think / debate and from that he outlined options and we then made a decision in our timescales. We then had a site visit and Naked Solar came up with a detailed plan and refined cost once the exact details were worked out such as cable lengths / routes within the house etc. We discussed various options and came up with the one which would work best. Dates were sent for the installation and we had conformation on the scaffolding installation dates. The engineers arrived when planned, as did the scaffolding guys. Everyone knew the plan and they got on with it. All the engineers / electricians were good and a particular shout out goes to Rhys who did most of the electrical work. Frankly, I was dreading some sort of upheaval with all the wiring going in and it was painless. He even arranged the order of what he was going to fit around us. He explained the technology and got us logged in / set up and we were eagerly waiting for sunrise the next day to see the solar in action. Throughout they were keen to ensure that we were happy with what they were doing and we were and remain so.

Naked Solar did a really professional job. They talked us through the options and helped us select the right equipment. The panels look sleek on the roof and they hid the wiring well. On sunny days we are completely self sufficient and our electricity bill is £0, plus we can sell our excess energy to the grid. Fantastic company from start to finish.

Naked Solar were great to deal with from start to finish. Jake took the time to understand what we were wanting to get out of battery storage and once we'd decided to go ahead the installation team were great. They didn't leave until they'd thoroughly explained the system to us so we understood how it all worked. A great experience all round.

Excellent job by Naked Solar

I contacted Naked Solar because I was worried about the quality and safety of a solar and battery installation carried out at my home by a national company. I had decided to use this company ( ESE Solar ) because their quotes were good and their reviews on TrustPilot were largely positive in their early days. But there were problems from the very first day of installation. Naked Solar have now carried out an assessment of the old installation and have removed all aspects of it that were unsafe. They have now installed a high quality system that is working well. In a nutshell here is what was wrong with the installation by ESE Solar: 1. They advised placing the battery storage in the loft which is a fire risk 2. They used cheap Chinese batteries and inverter 3. They did a poor job of installing the solar panels- drilling through the frames to attach bird proof netting which could potentially have voided the warranty on the panels 4. They installed too many panels on one string which overloaded the inverter which had to be replaced within a month 5. They then joined some panels from the string which was too big to a string on a different aspect on the roof, placing Tigo Optimisers on all these panels. ( these optimisers I have now discovered were unnecessary) 6. Four of these optimisers burnt out soon after installation so that the power generated by that string was greatly reduced 7. They did return and replace the four failed optimisers but didn’t investigate why that had happened, so after a couple of weeks they burnt out again 8. When I informed them that the same problem had reoccurred they said there was nothing wrong and closed the case I had raised 9. It is impossible now to speak to ESE Solar about any technical issue. Customers can only raise a ticket online. ESE are very poor at responding. 10. The electrician did not place any of the required safety labelling on any of the equipment 11. The electrical work did not meet regulatory standards and the cable work was poor 12. The consumer unit was left with open circuits 13. ESE sub contracts to other companies to do the installation. This means the quality of installation can vary. When I asked why the original electrician couldn’t return to fix the problems I was told verbally that ESE no longer used him because his work was substandard! What a difference it has been dealing with a reputable local company! Right from early days of talking through the issues by phone and arranging a site visit through to the actual days of removing dangerous aspects of ESE’s work and doing a proper job of installation I have found every member of Naked Solar’s team to be friendly and professional. Even the scaffolders were nice people! I decided to keep my existing panels as they were still functional and fortunately the roof mounting system didn’t need replacing. The inverter and batteries were removed from the loft and I now have a Tesla Powerwall 3 which is sited externally. Job done. All I need now is some sunshine!

Naked Solar - Highly Recommended

Naked Solar are not the cheapest supplier but it is the level of service that makes the extra worth paying for. Starting with the initial sales contact, they listened to what what I wanted, made their recommendations during the design phase and delivered a superb system. Essentially I only wanted the minimum of Chinese components in the system and that's what they gave me. Installation was delayed over Christmas (no suprise there) and a day or so in January for component delivery. I was kept informed, so it was not an issue. The installers were professional, friendly and competent. There was a WiFi issue that made connection to the system an issue but Naked Solar installed a WiFi booster ar no additional charge. Support has been spot on. Any questions asked were responded to knowledgably and promptly. I strongly recommend Naked Solar.

Great experience from start to finish.

Naked Solar were great to deal with from start to finish. Jake took the time to understand what we were wanting to get out of battery storage and once we'd decided to go ahead the installation team were great. They didn't leave until they'd thoroughly explained the system to us so we understood how it all worked. A great experience all round.

Perfect in every eay

From talking through our solar solution the team have been fantastic. They have helped with everything and on the week of our install we experienced our first power cut. It felt so strange being the only house with lights on in the street. Thank you so much you have been amazing guys, and we are so grateful.

Brilliant from start to completion

Brilliant from start to completion. We were presented with options following discussions with Zach and these were based on what we wanted not what Naked Solar wanted to sell. The site visit ironed out the exact details for the installation and these were spot on when it came to the installation itself which was drama free. Rhys, who did the majority of the electrical work, was professional, friendly, knowledgeable and TIDY. We've got a great product from a great team of people and I'm more than happy to recommend them to anyone (in fact already have !)