Good Energy Solar (South West) Ltd

After extensive online research, we chose Good Energy to install solar panels, a battery and an EV charge point to our home; as part of a broader renovation project. All of the staff were very helpful, with prompt responses to any questions throughout the process. The installations took place over 2 days and we were very impressed with all aspects of the work of the install team, including the vital support to get our newly installed system up and running. We would unhesitatingly recommend Good Energy to anyone else considering similar work on their home.

Having solar installed is a big financial decision and we wanted to be sure it would be done well. Trust all the 5* reviews! Good Energy Solar South West went over and above to ensure our system was installed exactly how we wanted it to be, consulting us throughout to ensure we would be happy with the result. Everyone there from the sales team, the survey team, ops, the installers and electricians - brilliant, polite, efficient - each person was a pleasure to deal with. Thank you to everyone at Good Energy Solar South West!

The Good Energy Solar installation was very good. Your team is very trained. The finished product not only looks fantastic but also works exactly as designed. Fully satisfied to buy this product from you

Sometimes projects can go wrong, cause issues or have unforeseen hurdles that can crop up and test one’s resolve. This was one of those projects. A new roof with integrated panels. When I had got to the point of no return and had resided to the fact that I would have to live with the choices that had been made to make good a bad situation I had one more call with Wessex Ecoenergy to discuss where this project would go. The following morning, Martin Hawkins (director) with Debbie Clapp (operations director) had a site meeting with me and we set about trying to find a solution to the unforeseen hurdle. This is where Wessex Ecoenergy’s expertise professionalism and knowledge of fitting solar panels came into its own. Not only could they see that I was unhappy with the outcome they also agreed that something should be done. Within hours we had the roof stripped back to bear bones and Martin had overcome the problem, and set about setting us back on track. Whilst this was happening Debbie was on the phone organising materials, logistics and their fitting teams. All this while she helped strip the roof and shift tiles around. Forty eight hours later I think I had most of the workforce on my roof, not only did Martin want to make sure the roof was completed to a high standard he saw it as a perfect opportunity to train his staff. It was fantastic to watch an employer work so well with his team. For all this work and organising, He and Debbie should be proud of the service they provided. Not only was the project finished on time and on budget, it was finished to a standard that was far beyond my expectations and for this I can only thank Martin, Debbie and all involved. Would I use Wessex EcoEnergy again? Definitely, I have already discussed my next project with them and look forward to completing it with them in the near future. Thankyou to all the team

We just had a storage battery and EV-charger installed. Both had to liaise with our heat pump and solar panels to save a maximum of energy costs. We had chosen Good Energy again as contractor because they had been such a good green energy supplier and so reliable and decent when installing our heat pump. The installation went very smoothly. The engineers Alex and Dan were ever so friendly and competent, keeping us informed about what was going on. They especially took time to explain all the software and apps that we could use. Everything is working fine and we are very happy with the result. N B

Good positive response

Good positive response

Linda was great today with my FIT query…

Linda was great today with my FIT query and sorted everything out - thank you - Ruth

Efficient and professional service

Efficient and professional service

Great customer service from Natalia 10…

Great customer service from Natalia 10 out of 10 - thank you

Gifty Was very quick in responding to…

Gifty Was very quick in responding to my email. Thanks you.