Ecocetera Ltd

We had solar panels and a battery installed by ECOCETERA and couldn’t be happier with the entire experience. They originally came out and quoted for us, and although it was almost a year later before we decided to go ahead, the communication throughout was absolutely fantastic. Any query or question we had was responded to very quickly, both before and after installation. The installation itself was carried out during extremely hot weather, but the team still turned up, worked incredibly hard, and remained professional throughout. They were courteous, respectful of our property, and did a fantastic job. They started on time, finished on time, and cleaned up so well you’d never have known they’d been here. After the system was installed, we had a couple of questions, and phoning up was never an issue — nothing ever felt like too much trouble. Our questions were answered promptly, help was always given, and they even carried out site visits to make sure we were completely happy with the system. We cannot recommend this company highly enough. A fantastic local firm: incredibly professional, competitive on price, and delivering a brilliant service from start to finish.

Ecocetera did an outstanding job from the initial on site meeting through to completion. They took the time to understand my requirements and provided advice on a range of products that would meet my needs. They organised everything perfectly, starting work when they said they would and completing everything in just a couple of days with all work undertaken to a very high standard. Following the installation they checked all was working as it should and took the time to help register the system and set up the on line monitoring app. Ecocetra were very competitively priced and provided excellent value for money. I would have no hesitation in recommending them.

We had a fantastic experience with Ecocetera. They replaced our outdated and broken solar power diverter quickly, skilfully and at a good price. Fantastic communication, super friendly and did all they could to help. I couldn't recommend them more highly.

You have probably found this review because, like me, you check every review before committing a significant sum to a high-tech project that could go well or badly. I had also had a personal recommendation for Ecocetera, so I commissioned them, rather than others, to add a battery and gateway to an existing solar panel installation. They were utterly professional throughout the entire job, and unfailingly polite and helpful with my many questions; and this has continued even after the invoice was paid! I unhesitatingly recommend Conrad, Jeannie and their team.

From the initial inquiry to the installation everything went very smoothly. The site team were very professional and the installation was very neat and tidy. The office team always answered the phone and dealt with any queries quickly. We would highly recommend Ecocetera to anyone considering solar panels.

I highly recommend Ecocetera

Ecocetera have been brilliant throughout. They have explained everything clearly from the planning stage through to installation and getting started. Installation of 16 solar panels and an accompanying battery took just two days and after I was guided through the software so as to make the most of the import/export from battery and solar panel system to the national grid. I am confident I am in good hands and will get back up help should I hit a problem. I highly recommend Ecocetera.

Top class quality service

The upgrade to our solar system was conducted with a high degree of professionalism bearing in mind, this was a complex process in this case. Everyone was very helpful and pleasant. It was a pleasure to work with these people. The work was completed to schedule and project was good value for money. We would highly recommend this company.

Honest, reliable, competent and courteous

Ecocetera recently added a battery and gateway to my existing solar panel system, which had been installed in 2014 by another company. Others may be capable of doing a good job, but Ecocetera has stood out for me as utterly competent and professional in all aspects of the job, from first tentative contact, through discussion of options, quotation, installation and post-completion support. Perfection isn't given to Man, but Ecocetera are the next best thing.

Would highly recommend.

A brilliant and positive experience overall. Right from the initial survey, where Conrad explained what our options were for our installation. He was polite, informative and not pushy at all. Then Jeannie helped with quotes for different options that were right for us, rather than the company. The installation went very smoothly, the installers were again, polite and very helpful, going through what would go where. They completed on time, with a very professional job. Overall I really recommend ecocetera for Solar panels. They were a pleasure to work with. I had heard so many bad reports about other Solar companies, it was so nice to work with such a good local company that really did care that we got the best solution that was right for us. And now, we are generating free electricity, which is a great feeling ! Thank you ecocetera.

Outstanding

Ecocetera are an outstanding company - they have previously installed panels and battery for us, and recently added a second battery. From initial consultation to switch-on, they were completely professional, and happy to explain every detail, without any pressure. We were given updates on progress of the order, when scaffolding would arrive, etc. The installation itself was a masterclass in efficiency and precision. The team was punctual and worked with impressive speed and care, minimising disruption and - importantly - making sure we were happy with things like cable routes before they started drilling holes. What sets them apart in my view is their attention to detail; the wiring is neat and tidy, and the entire setup looks clean and professional. Even after the job was done, they checked on performance and were happy to answer additional questions. We recommend Ecocetera without any hesitation.