Retrospect Group Ltd

Worst company you could ever choose, fraudsters, liers and the list goes on illegally witholding payments since november last year, fraudulently putting installer cards on quality mark warrenties when they knew installer wasnt on site (this ones guna sting) installing lofts when no insulation was required 😅 video and picture evidence and on going investigation pending!! bullying over messages when things dont go there way All staff bar 1 has now left due to the workplace bullying and the strongarm tacticks soon be gone from eco

Had a great install through the ECO4 scheme, i dealt with joe who took me through the process from application for the grant up to the install. I was sceptical of the grants available but i felt at ease and now have a much warmer house and didn't pay a penny. I couldn’t recommend their service enough.

Joe at Retrospect was very helpful throughout the whole process, and the team who carried out the installation did a fantastic job. Overall couldnt fault the company, and we are made up that we went ahead with the solar panels.

Thank you RETROSPECT for an excellent installation, I am delighted with the high standard of work carried out and the company of your skilled and pleasant staff. Ken Jones.

They know exactly who i am and still…

They know exactly who i am and still owe me 30k+ for work carried out and never paid me or my lads absolute scum of the earth

The Retrospect team from Flintshire did…

The Retrospect team from Flintshire did a great job installing solar panels and a new heat pump system, they were courteous and very helpful. After completing the job they left the property clean and tidy. There were a few small teething problems after the initial installation but communication and response via email and phone to fix the problem from Retrospect was very good. The installation was done in February.

A job I did with this company passed a…

A job I did with this company passed a c2 inspection and also swip guarantee but they still haven't paid after speaking with the customer who was more than happy with what we did. They with hold money all the time and it's not the first time they have done this to installers

A FABULOUS TRANSFORMATION BY RETROSPECT

So grateful for our installation which is NOT funded by the taxpayer but by the big energy companies. The team of installers who were here for 4 days were extremely diligent, hardworking and respectful. They made time to ensure we were happy with the placing of radiators etc. All their work was first class. Thank you Harry, Joe, Liam, Mark, Matt, John and Dave and not forgetting Lisa in the office. I would recommend RETROSPECTIVE everytime, absolutely NO negatives. Thank you Restrospect for changing our lives for the better.

This complaint isn't against the contractors .

This complaint isn't against contractors , except the roofers who just turned up when ever they wanted , the other contractors where excellent . This is against Retrospect personal who tried to bully us , lied to us and threatened us . We're OAPs so they thought they could just walk over us which they soon realised they couldn't . They tried to carry out work that we knew nothing about , plaster boarding in our bedrooms , extractor fans when we didn't need them Storage heaters l didn't need , and unless l took the heaters they wouldn't wire in the solar panels . At this moment in time we have a roofer , at our expense repairing slates , repairs to both the front of our cottages and rear , slates that were solid before the project started . This is a company I'd give less than one star if l could.