H&R Energy Solutions Limited

I visited the H&R Energy Solutions website to learn about the free boiler grant scheme. The site was very clear and easy to understand. The information was well presented and the application form was simple to fill in. After applying, the process moved quickly and smoothly. I’m happy to say that I’ve now had my new boiler installed, and everything went as expected. It’s great to see a company make it so easy for people to access the support they’re entitled to. The website played a big part in helping me take that first step.

I recently had H&R Energy Solutions carry out loft insulation and a new boiler installation at my property, and I couldn’t be happier with the service. From start to finish, the team was professional, efficient, and friendly. The survey was explained clearly, and they guided me through the process step by step, making everything stress-free. The installers arrived on time, worked neatly, and made sure everything was completed to a high standard. My home is now much warmer, and I’m already noticing the difference in comfort and energy efficiency. It’s rare to find a company that combines expertise with genuine customer care, but H&R Energy Solutions absolutely delivered on both. I would highly recommend them to anyone looking for energy-saving improvements to their home.

Today HR team visit my property to see what i can get to improve my home energy and heating. Teams very friendly and polite and cooperative and supportive. They guide me each and every thing in details. They work very professionally and safely.

THIS COMPANY ARE ATROCIOUS. you can see from my post a couple of months ago , this company made an absolute mess of my living room and hall . Yes they gave me compensation for that wallpapering , but I have messaged several times , and was expecting them out today !! They put new radiator valves on and a timer beside the boiler but since installed nothing but issues and the insulation on the living room is not done correctly, when we had the storm done a week past Friday the draft coming from the window was horrendous, they have been told about this numerous times , my gas bill Has gone up due to there errors , why advertise as a company to save and help your energy is beyond me . I have had to cancel joiners and painters as the work could not be done till The window was sorted . They keep asking to sign paperwork but I won’t as the Job has not been done properly and I won’t be taking down my review like they asked . They have been given numerous chances , so I have taken this further . PLEASE BE AWARE AND DONT USE THIS COMPANY

I contacted HR Energy solutions do get a boiler and insulation done on our family home, we are based in Brechin, Scotland and after only 3 weeks and a survey, we qualified for free insulation and a free boiler, once it was approved it only took 1 week to get the work started, the 3 workmen Khaled, Mahmood and Ahamd turned up at 12pm on Wednesday afternoon and helped clear the rooms of furniture and were more than helpful and polite, they worked until 6pm and even stayed at a local hotel and returned at 9am on Thursday morning and have now finished at 6.30pm doing the 2 rooms of insulation and re plastering the walls of the 2 rooms, they laid carpet protectors on the routes they needed to use to stop carpets getting ruined and cleaned, hoovered and took all rubbish away, they have made a bit if a mess putting skirting boards back on in both rooms (see pic) which slightly ruins the final look but its not the end of the world, im happy to give them a good review, from first contacting them to insulation being completed its only been 3-4 weeks ⭐️⭐️⭐️⭐️⭐️

This company poorly fitted two…

This company poorly fitted two extractor fans at a rental property. The picture attached speaks for itself. It does not look like the work of a qualified electrician. I have since got a quote of £250 from a separate electrical company to put right the work. So far hr energy solutions have offered to pay £100 the company that quoted found one of the extractor fans was wired incorrectly and would not leave it like that so rewired it there and then you have been warned

Excellent service.

I had my boiler fitted last year but I had a little problem which was corrected straight away. Yesterday my boiler needed the pressure topped up. Mas and their team called me back straight away and talked my son through it. Service was fantastic. Would recommend to anyone.

Unprofessional

I had a perfectly running central heating system when they arrived. When they left 3 radiators not working, boiler constantly losing pressure. This was on Oct 8th last year. Then there was an issue with my flu location which they said would rectify, 3 visits by eng nothing back, now wont even answer the phone to ask how can the situation be rectified. Help Desk number is a joke, keep saying will come back to me and never do. Would not touch with bargepole.

Very unprofessional workmanship

I've honestly never seen such unprofessional workmanship. When they turned up no credentials were given and no plans were discussed. Windows broken, carpets and furniture damaged, no gas safe registration number for the boiler installation. My copper water tank was taken without my permission. That's plain theft. Just such a bad experience.

Do not touch this company

Do not touch this company. Awful. Worst work possible. Damaged my property, terrible work, applying sealant with bare fingers. Broken flooring. Broken aspects of my window. When no permission was given to touch the windows. Admitted the damage. Numerous emails to arrange rectifying, date arranged, they did not show up. Do not allow them into your property.