Smart Energi Limited

At Buckley Cricket Club we enlisted the help and support of Gareth, Brenda and the team to help us install Solar PV panels on the roof of our clubhouse following the award of a grant from the ECB for "tackling climate change". The advice provided by the team at Smart Energi was excellent and really helped us to make some informed decisions. The service we received during installation and post installation was also fantastic and we couldn't be happier with our selection. We are now saving money while saving the planet.

Gareth at Smart Energi provided me with a couple of solutions to add a battery to my existing solar setup. Gareth was available in person and over the phone to discuss the options. The installation was perfect and operates just as we had discussed. The installation looks super professional and I am very happy with it. In fact I am so happy I am thinking of going back to add more additional solar panels and an additional battery in the near future.

Here is an honest review of my recent solar install by Smart energi. <spoiler> I absolutely 100% recommend Smart energi and Gareth Newton for anyone considering a solar install. I wanted solar panels for several reasons: 1) energy prices are only going to continue rising, 2) I want to be able to power my house during the frequent power cuts in my village and 3) I want to use cleaner energy for the environment. I did my research and decided to contact Smart energi because they are MCS accredited, a Which? Trusted Trader and were local to me. It took a few weeks to get an appointment with Gareth Newton for an initial home visit and immediately from speaking with him it was obvious he knew solar and general electrical work inside and out. As we discussed my needs, he suggested several things I’d not considered and made it clear that installing to suit the customer is more important to him than an install that is easier for his team to achieve. Gareth is incredibly detailed and as a result it took a while to get proposals back, but they were thorough, clear and provided 3 options. I chose an 8.1kWp SolarEdge system with 10kWh battery storage, a 6Kw inverter and 18 Trina Vertex S+ 450W panels and a home backup system. Once I chose the system, there was a bit of a gap before installation could start, primarily due to a DNO application needing approval (to connect to the grid). The installation experience was exceptional, Gareth and his team worked incredibly hard including full Saturday and Sunday to get the job done and were a pleasure to have in my home. They were extremely polite and respectful and nothing was too much trouble (he even had a pest controller in to deal with a wasps nest before install started). The installation was neat and tidy and afterwards Gareth pointed out one or two roof tiles that needed repairing which I was not aware of and he got them sorted. An install like this is complex and requires patience (there were a couple of firmware related issues) but again Gareth was on top of it all, speaking directly with SolarEdge and getting things tuned up perfectly. I am absolutely delighted with the system so far and as of writing have generated 1.22MWh in solar energy and sold 539kWh back to the grid. The battery has been excellent and I’ve even survived a power cut thanks to the home backup. There are long warranties on the kit installed and it’s all backed up by 5 years of dedicated Smart energi support, which gives me peace of mind. I absolutely would not hesitate to recommend Smart energi and Gareth Newton for anyone considering solar. They are hands down some of the best tradespeople I have experienced with zero hard sell, in fact no selling at all as they just listen to your needs and then carefully work out some sensible options with no pressure. I’d happily talk directly to any prospective customer if they wanted more information. Thank you Smart energi and Gareth, I'm a delighted customer.

Using Smart Energi at Hawkesbury Community Centrevwas the right thing to do when we had been let down by another supplier. Very efficient and professional definitely would recommend this company.

From contacting Smart energi, they were friendly and helpful, although not based in Wirral, they do a lot of work here. They fitted a new inverter for us which has improved our system greatly, work and arrangements were carried out cleanly and efficiently. They came to our rescue, when our local battery installers, were disappointingly not doing anything to identify or rectify our problem. If needed for any other works, I will definitely contact Smart energi.