Dore Woodman Ltd

Dore Woodman have been brilliant and were so friendly and helpful throughout.Our rather complex solar/battery/inverter system wasn't working properly and they eventually managed to identify the fault. It turned out to be a meter that hadn't been wired properly - obviously by another company. They invested a lot of time, effort and technical expertise to sort it and we're very grateful.

We have been delighted with Dore Woodman’s excellent service, concerning both the installation and maintenance of our ASHP system. They have always been punctual, professional, and friendly. Their serviceman Luke has been particularly helpful. We always appreciate how informative he is educating us about the ASHP system when he comes for the annual service.

Used this firm to install heat pump a few years ago. System working without issue and had service visit today. Price was reasonable and Luke who came out was knowledgeable and polite. Even adjusted the heat curve to increase efficiency of the system. So far can't fault the service .

I highly recommend Dore Woodman. The design matched our brief; the initial installation was fantastic and we have just had our third annual service with no issues in between. The people are great and the house is warm and efficient.

I've left a string of reviews around the 21d network to thank everyone for their help in our ASHP installation. Though the job was in Norwich, it wouldn't have come together without Ben at Dore Woodman. Thanks so much mate!

I am so happy we found Dore Woodman

I am so happy we found Dore Woodman. We had a bad start with another installer but Ben, Jason and the whole team have restored our faith! Always responsive and really easy to communicate with, they take such pride in their work and I really feel like they are experts with what they do. We had an ASHP installed and solar and batteries. Their design means that the system is super efficient and their workmanship was incredibly neat. Honestly I am so happy with all that they have done. 100% recommend - our builder was really impressed too.

Eco technology friendly helpful support.

From first encounter, throughout the planning installation and now servicing of our heat pump system the Dore Woodman team have been first class. Our home was not ideal for retrofitting because 2 extensions over time hid some issues and we wanted our solar water system to be integrated with the new heat pump. The wonderful team of experienced professionals nevertheless overcame all obstacles. There is no doubt that heat pumps require a different mindset in order to obtain the best from them and can be a step up in complexity from old gas boilers but the team have been very understanding and supportive. We took out a service contract and the first class friendly engineers have been with us all the way. We can’t recommend them highly enough, old fashioned personal customer service combined with modern technology. Brilliant.

Dore Woodman

Dore Woodman, always quickly help us if we have any issues. Jason is very responsive and helps wherever he can. Josh, carries out our services and is always super efficient polite and friendly. Their after sales service is very impressive and far above any company we have ever dealt with. Dore Woodman are the top of their game. Well done!!!

Really lovely people, and a good experience (with a few hiccups that are resolveable)

A heat pump and aircon installation in a house, with lots of existing stuff to work around, existing underfloor with all the unknowns. It’s not been without its challenges, discovering what is and isn’t up to scratch in our home already…. But the key things in any relationship with an installer - great communications, clean, tidy and prompt engineers and a positive, helpful spirit. I recommend Dore Woodman to you.

I cannot fault them

I used Dore Woodman (DW) for a residential solar PV, battery and EV charger installation. I got quotes from a few businesses, DW weren't the cheapest (partly down to the set up they recommended) but I definitely made the right choice with DW. They were exceptional from start to finish, I cannot fault them. The quality of their work is outstanding, the installation team stayed late on a couple of occasions to ensure the work was completed efficiently, but beyond their professionalism they are simply super-decent human beings and it was a pleasure to meet them. I only wish every company treated their customers the way DW do.