Sunsave UK Limited t/a Sunsave

Stumbled across Sunsave whilst just browsing Solar as wanted to have solar for years but never got round to properly looking into it. Fully read through the details on website then arranged a date for a video call after talking on the phone. The video call went really well eith Nick and all my questions were answered which were indepth so we went ahead with the installation. We went for the quoted 6 Trina Solar panels - 450W, Fox ESS 3.68kW Inverter with the Fox ESS 8.64kh battery 🔋 storage. Scaffolding was erected a couple of weeks before and then both the roofer and the electrician both turned up to start work on 27th November. I can say both the roofer and the electrician who seemed to know each other as worked on other installations and were so great. All works were completed at a very high standard as I would expect. The roofer completed the install of thd panels snd left Jamie to connect up. Jamie the electrian then walked me through the installation and then finally set up the Fox ESS App and set me up as a user. Unfortunately can't export any excess as yet as need to await our smart meter install which is booked in for 16th January with Octopus. Will then jump on the intelligent Octopus 🐙 Flux to start exporting and to also join Sunsave Virtual plant for that extra ££ I can honestly say I was very critical at going Solar as not knowing who to trust in the industry however Sunsave have come through as honest, trustworthy and the contractors were excellent too. I will be passing on referrals to whome ever asks for advice in wanting Solar and battery. A big thank you to the whole team at Sunsave, lets see how the next 20 years go on.......

The support from start to installation (and post-installation) has been excellent. The salesperson explained everything clearly and I didn't feel under pressure at all to sign up, which, I think, goes to show the confidence Sunsave have in their product. The only improvement I can think of is we could have done with more proactive support in understanding and getting through the planning process since our installation needed permission (most won't, I believe). However, Sunsave went above and beyond by contributing to the cost of the surveys needed. When it came to organising and scheduling the installation, that was all very smooth. And the contractors Sunsave chose for the scaffolding and panel installation were so professional and friendly, which we know from recent experience can't be taken for granted. Sophie, who guided us through the process, was lovely to deal with. Very competent and patient and understood when it was better to email instead of call. Would totally recommend Sunsave for 1. the way they make solar panels affordable and 2. the service you receive from the whole team, including the contractors.

From my initial enquiry for a quote back in June, the contact with all staff at sunsave has been very professional. Have been impressed with every touch point of my experience, the pesentation by Edd, explanation of the costs, savings over 20 years, the details of the financials, then handover to Mo, who answered my numerous questions, the scaffolding company communication and promptness, the two installation guys where superb, and the 11 panels, battery, invertor and electrics were installed in 5 hours. The aftercare so far has exceeded my expectations. We've already seen a saving with our electric kwh costs. In process of completing switch to British Gas to benefit from EV tariff and have signed up (as recommended by sunsave) to hive solar saver tariff to get 25% discount on peak tariff for 12 months. As others have commented initially was very sceptical that there was no upfront costs, as no other supply offers this, but so far so good and looking forward to the future long term savings and generating power from the sun. Disguised battery & inverter with ivy. Obviously artificial

Great service from initial contact all the way throughout the process. Everything was explained to me & I was kept fully informed at every stage. Sophie was my contact with Sunsave & was there if I had any questions before & after the install, she was excellent. The guys who installed the solar panels explained exactly what they were doing & did a great job. I’ve had a great experience & would definitely recommend Sunsave 10 out of 10!

Our 14 panel South/West array with 13kwh battery storage was installed a week ago in the North West. I am extremely happy with the service I have received. Jonny was our first contact who talked us through our options. He was very well informed and able to answer a number of queries I had about the installation process. Communication was always swift and professional which provided a layer of confidence you don't always feel when dealing with contractors. Once the details of our installation were finalised we were passed on to Sophie in a seamless fashion where the impressive level of communication continued. We were able to keep to our chosen location for the batteries after a discussion around alternatives due to a slightly trickier install for electrician. We were grateful to have our preferred location used with a point of view being taken on board by the installation team. Ultimately we chose Sunsave as the subscription option suited our situation better than the upfront expense. We have other projects around the house we are completing at the same time. I like the idea of being part of a collective with regards to the virtual power plant and it feels like I am contributing to a sustainable way of supporting mass adoption of home solar. We're in the depths of December but the odd sunny day has shown what this system is capable of producing. With two EVs and a heat pump due to be installed it feels like we are on the right path towards sustainable living and reduce reliance on pricey energy! Would happily recommend Sunsave to anyone considering solar and battery installation.

Very professional service

The company has been very transparent and flexible when it came to starting the work. The entire process was very efficient. Starting from the initial consultation, the estimate and breakdown, planning the installation and then the professional and speedy fitting process which only took a couple of days. We will be recommending their services for sure.

Great experience from start to finish

Great experience from start to finish, great communication and everything explained in full, no pressure to sell you anything very helpful and quick to answer any questions, solars installed very quick and very professional, already saving money very happy 😊 thank you to ADDA for the smooth transition to solar

I had a really great experience with…

I had a really great experience with Sunsave from the very beginning. Obed did an excellent job walking me through the proposal 🙌 He took the time to explain both the positives and the negatives of going solar - no pressure, no hard‑sell, just clear and honest advice. Really appreciated that. 👍 Once I decided to move forward, I was passed over to Antonio for the installation stage. Again - fantastic! 💬 Great communication, patient with all my extra questions, and never pushy. The installation itself was spot on. The electrician did brilliant work - neat, tidy, and very pleasant to deal with. 👷‍♂️ The panel fitter also did an ace job - quick, efficient, and professional. ☀️🔧 Panels are now installed and everything is working well so far. Very happy customer - would definitely recommend Sunsave! 😄👏

Everything was made easy and straight…

Everything was made easy and straight forward. Any issues I had were sorted out quickly and also had fast responses to any emails I sent.

Really good

Really good. Very helpful even when I was making mistakes. Would recommend