GoEco Renewables Limited t/a 21 Degrees

I had my air source heating serviced yesterday by 21 degrees, formerly eco-energy uk. A great service. Ben was early for an 8am start and he did a very thorough job. I have a much better understanding now of how the system works. Andy was great last year too and I’ve built on my knowledge from him with Ben. He was very efficient, everything is now working perfectly and I’m toasty warm tonight; long may that last! Many thanks to you all for such great service.

First class experience, especially with Chris and and Ben, who always go the extra mile. The quality of the work and technical advice from Matthew was excellent and I will be using 21 Degrees and the team on my next projects.

If things are not right - they come back and sort it. I couldn't link my phone to the app that gives you real-time information on the output from my new 21 degrees system, it links to the inverter via your home-wireless. Callum came back and patiently set it all up for me for no charge. I would not hesitate to use this firm again. 7 months on from the installation & we are really pleased.

Highly recommend the team. There were issues with the battery (not their fault) but they went above and beyond in following it up and getting the problem rectified. They also attended several times to make sure the system was operating as it should be.

21 Degrees have been great. Chris who did most of the work was very diligent and easy to work with. His colleagues Toby, Ben and others were excellent too.

Heat pump installation - great service

Great service from start to end of our heat pump installation. Brilliant on site team, particular shout out to Josh, such a hard working engineer, polite and always ready to answer the (101!) questions we asked.

As a customer who recommended this…

As a customer who recommended this company to quite a few neighbours and gave them more business, I would no longer recommend this company to anyone. If your battery breakdown it’s no longer their problem. Our battery has been broken for the past 8 months, failing a replacement in November and we are supposedly getting another replacement in March. No compensation or exchange for a different brand. You are on your own to sort it out with the battery company. They will only provide their customer service until the installation and will provide the worst service you will ever experience if your battery fails. If I could give 0 stars I would for the stress and disappointment they caused us for the past few months.

So impressed....

From the very first survey I was so impressed with 21 degrees. David was incredibly helpful and knowledgable to guide me through the best tailored option for my new build property. The team carrying out the work were amazing, incredibly diligent and super neat, the finish is far better than I had anticipated. I would highly recommend Matt & his team for anyone considering solar.

Excellent service and installation of solar system

Excellent service and installation of our solar panels, battery and EV charger. Process was well explained and the team worked hard to get everything installed in really miserable weather.

Time was taken to answer my queries re…

Time was taken to answer my queries re the MVHR amd the service appeared to be very thorough, including changing the kitchen filter.