JEM Energy Ltd

Jem Energy fitted my Solar and Battery a couple of years ago and I have to say that I was very impressed by the quality of their work and customer service. I recently had an issue with my Battery which Jem Energy immeditely fixed. Technology sometimes fails, it's what happens at these times that counts and I must say Jem Energy's customer service has been outstanding and appreciated.

I recently had solar panels and a battery system installed by Jem Energy. I was really pleased with the experience both during the order process and the fitting. The team of four who installed everything were friendly and professional, especially Ollie who also returned on the second day to complete the setup. No hesitation at all in recommending.

We had solar panels and a battery installed by Jem Energy a couple of years ago. The installation process was quick and efficient and we have been very pleased with the performance of the system. Recently we had a problem with the monitoring software due to a change of router (by BT). Jem have been very helpful in getting this sorted out and everything is now functioning well again.

Jem did a great job installing Solar PV and battery. Was super easy to get a quotation and Josh clearly knew his products. Price-wise the quote was reasonable and certainly was not massively over inflated like some chancers currently in the market. Originally I opted to wait for an inverter to come into stock but this was delayed by the manufacturer. I changed my mind which was no problem and got an installation date booked. The install was quick and tidy and done in 1 day with Dan leading the roofing team and Olly and his apprentice on the electrics. There were a few minor niggles which were rectified with no quibbles within 48 hours. Scaffolding came down promptly after the install. Bulk of the paperwork including the all important MCS and building regs certificates arrived quickly and then DNO approval and the electrical installation certificate arrived within 4 weeks. All of my post-install questions were quickly answered by James (apologies for probably being annoying!). The system is working brilliantly, our grid usage has plummeted and we're getting a bit back on export. Wouldn't hesitate to recommend them to anyone wanting Solar PV and batteries 👌🏻

We are building a new house in Chalfont St. Peter and from the outset knew that renewables were important to us. For each technology, i judged the merits on the following criteria: 1. Capital outlay, return on Investment and payback period 2. Proven technology 3. Aesthetics 4. Supplier knowledge – from sales to installers 5. The guarantee, lifespan and running costs 6. Communication/co-ordination and flexibility with on-site team. I was really impressed with the collective JEM team, from sales to completing installation. The team were all super knowledgeable. My main contractor and my project manager were also very impressed with the team and my main contractor mentioned “… in all the renewables he has encountered, the efficiency and return of the thermal hot water system was certainly the best he has seen… “. Thank you again and highly recommended.