Think Energy (North East) Ltd

We are delighted with our stove from Think Energy. They managed the environment brilliantly to keep the room as clean as possible despite the mess and soot. The old fire surround also survived. It’s not just us that love it, the dog also thinks it’s the best thing ever! If I had a suggestion it’s the communication between office, installers and clients could be better. We appreciate they are busy but as the client it could be a bit frustrating. That said we are very happy thank you and would recommend Think Energy.

Great service from the Think Energy team from start to finish. Our new Vaillant boiler was up and running by lunchtime and the Hive connection sorted soon after. Many thanks guys - Merry Christmas!! Steve H

Excellent service from sales to installation. The installation team really love their work and have transformed a room within our house with a beautiful wood burner in a stone alcove (was previously the main kitchen range). The care and attention to detail, to make it look perfect, was exceptional. Thank you so much.

Really helpful people. Just waiting for an appointment for an engineer to call. After a visit by Dan and a quote which we accepted the Woodwarm Phoenix stove was fitted yesterday and today. Because of high winds it wasn't safe to fit the cowling using the cherry picker but were pleased when it happened today. We are delighted with the standard of workmanship and the friendliness of the team lead by Dan. These are can do people. The extraction of our old back boiler was a challenge but it was done with an attitude that we knew would win through. We recommend this company unreservedly and will certainly have no hesitation using them again.

I’m glad I went to Think Energy for my first ever log burner. I received guidance in choosing the right one for my fireplace and home from Richard and all the team. I wanted the original fireplace exposed and all possible care was taken to ensure dust was removed; a ‘tent’ was erected along with a vacuum. The carpet was completely covered. This has been a very professional service and I would not hesitate to recommend them, in fact I have booked them for two further projects.