Jeff Way Electrical Services Ltd

**UPDATE** 17/11/25 4 months on Had communication about them replacing our damaged carpet and assured would be sorted and be in touch. Given up chasing as always excuses and haven't been in contact for weeks. Absolutely shocking company. No apology from the man who left his DNA all round our house they just dealt with it in house. They did replace the smart bulb. No other issues were really acknowledged. Review still stands would never use this company. ___________________________________________________ Poor communication, didn't advise of other work that needed items to be moved and just moved without checking with us (rooms we were told didn't need work) damaged our carpet, no access to bathroom for female in the house which made them feel very uncomfortable in a house full of men, peed on the bathroom floor, one of them cut himself on a bulb, didn't replace it or tell us and left blood all round the house which he didn't clean up! Food waste including chocolate ice cream wrappers when we have a dog! (So many hygiene issues!) Absolutely terrible experience!

Im a social housing tenant. Jeff way called me last week to say they were calling to fit extraction fans in the kitchen and bathroom today, the 12th of November. I told them it wasn't a suitable day as this week I was having a new kitchen fitted. They turned up anyway, saying it has to be done for it to be signed off. The kitchen fitter as been on the phone to try and sort this out as it will disrupt his work. Their just not listening. I get the fans need to be fitted but why can't it wait until the end of the week once the majority of the kitchen will be done. Jeff ways supervisor was here and I was trying to explain all of this, but he just ignored me, went on his phone and walked away. I'm currently sat in the bedroom as their working in the bathroom. The supervisor then decided he needed to take photos of the plug sockets in my bedroom (no idea why). The person doing the fan in the bathroom is nice and polite and their only doing their job, but the company are total rubbish. They lack communication skills, they don't consider the tenants concerns. My advice, avoid

Perhaps teach your employees how to drive. Sound like a terrible company to begin with but got cut up by some bloke in a branded van (smart), he couldn’t have cared less.

HIGHLY NOT RECOMMEND THIS COMPANY ! They should do job from Bristol City Council the skirting boards all upstairs. Two times this job been booked and canceled each time .Two times I took all stuff downstairs and again upstairs and again downstairs and again upstairs with my two children with disabilities!Im single parent with complex trauma and chronic pain this situation caused me a lot of stress and physical pain !You can’t rely on this company !

Hopeless company they make arrangements then don't turn up ....... the worse bit is they just don't care........they are supposed to be working on behalf of Bristol city council why the council would give work to such an awful company can only be answered by the staff and councillors who give them the contract.somebody should be looking into this?