Zero Carbon Ltd

Am very pleased with this company. Everyone from start to finish was very helpful, friendly and professional. Everything regarding installation was done and dusted in 10 days. Thank you Gardener, Jaqueline, Ian and Brodie and the two guys who fitted the Solar Panels.🙂

Newly installed solar panels, good advice offered by the owner who seems genuinely interested in improving your electric use and finding ways to save you money. Everyone who came out to the house seems to enjoy working for the company and it very much feels like a family business with good follow ups and great contact via phone or email to answer any questions we may have. Follow up has been there with a couple of small issues and they do exactly what they say they will do (which is rare these days) and take great care in leaving everything as they find it. Have already recommended them to others and will continue to do so!

In 2022 I upgraded my Solar Panel System by adding Batteries and an upgraded Inverter. The Service and Customer Support was Fabulous. Now after nearly 3 years my Energy Supplier is querying the amount of Feed-In we are claiming for (due to my upgraded and more efficient kit). They sent me a very complicated form asking all sorts of complicated questions. Once again Gerard Frew from Zero Carbon came to the Rescue by filling out the forms and providing all the Technical Information including for equipment that they did not install. I would Highly recommend Zero Carbon and their Service is Over and Above anything you would expect from a company. This is the Thank You I sent them. Gerard Thank You very Much I am overwhelmed by your excellence and diligence in helping me with this matter. Best wishes William and Cheryl Blower

I had a solar & battery system installed last year from Zero Carbon, they were very professional from start to finish, even the aftercare we have received was fantastic. It’s not very often you find a company that the director is so hands on and deals with customers personally. I would highly recommend them to anyone looking for an affordable top quality system.

Had a great experience with this company. Solar and battery installed and the whole process from start to finish was excellent. The team are very helpful and knowledgeable, explained everything and answered all my questions. The job was carried out promptly and to a very high standard. Highly recommend

First class installation

Pre. signing support from Gerry regarding various questions was excellent. Signed up for installation 5th December and installation started 16th and finished on 20th. I went on holiday 22nd and when I returned on 29th the scaffolding had already been removed. At every stage each of the work groups (Scaffolding, Roofer and Electricians) kept me informed regarding when they would arrive and always arrived when they said. A few minor bits still to finish (due to Duracell support not responding quick enough) but everything has been a breeze. The whole team at Zero-Carbon were 5 star, from Gerry the director who came and talked me through the quote, Jaclyn who kept me up to date with progress and the Scaffolding, Roofing and Electricians who attended.

Can recommend zero carbon from start to…

Can recommend zero carbon from start to finish. Great customer care everything explained, kept in touch with information on when workers would arrive. Thanks Gerry. The two roofers never stoped till job was completed well done. Ian and Abbie well what can I say they had a problem and had to leave did not expect them to return, arrived back at 5pm and worked till job was completed great work and customer care. If anybody thinking oh getting solar panels fitted I would recommend zero carbon. No hassle from start to finish

Positive experience

Clear information was provided to us prior to agreeing purchase. Installation was arranged quickly and the engineers were helpful and left everything very tidy. We had a few IT glitches but these were very followed up and resolved quickly by the company.

The owner and staff were all so helpful…

The owner and staff were all so helpful and polite could not fault them in anyway just a brilliant service

Quick

Quick, trouble free installation. A problem spotted a couple of days later was dealt with promptly and, despite requiring extensive tracing, was fixed the same day. Everything still fine just over 2 months since installation.