A Shade Greener Limited

Our experience of A Shade Greener has been nothing but good. The panels have been in and operating fine since 2012. We’ve saved a fortune over the years and this year (2025) paid nothing for charging our EV during July & August. We also used the clothes washer and dishwasher for nothing in the same period. The inverter unit reached the end of its life last year (2024). A Shade Greener had it replaced within 10 days of discovering it had packed up. We had to sell a late relative’s bungalow fitted with ASG’s panels and they couldn’t have been more helpful. Ownership was transferred without incident.

No stars available. So had to go with one. Well done to the people who have managed to get a reply. I haven't. Started searching for answers and found loads of unsatisfied. Anyhow, only 10 years to go then they are coming off. I inherited them, no way would I have fallen for it. No offence to anyone who didn't realise. When we bought the house our solicitor said she can't see any problems with the company. So we went ahead. Seems like they were a shiny new company when we bought....So nothing to check up on. She knows now!

Absolutely horrible, roof was leaking called A Shade Greener like 50 times , no response and was chasing them for like 6 weeks and then I was told I can remove them by myself, then they come to collect then after 6 months, and after almost 12 months I was sent I notice I need to £20k for illegal removal of solar which absolutely unfair , I have notified Citizen advisor and told about all this and mentioned them all the customers review so hopefully A Shade Greener will get what they deserve. And last 10 years solar was never cleaned once. Absolutely 0 star STAY AWAY

AVOID THIS COMPANY AT ALL COST. I WAS TOLD THIS WAS A GOVERNMENT SCHEME. I WAS TOLD THAT, IF I WANTED TO DO A LOFT EXTENSION, I JUST HAD TO INFORM THEM AND THEY WOULD TAKE THE PANEL DOWN FOR THE WORK TO BE DONE THEN, REINSTATE THEM. THE ENTIRE TIME, I DID NOT SAVE A PENNY. I changed MY ENERGY SUPPLYER THREE TIMES AND DIDN'T THINK ANYTHING OF IT. NONE OF THE ENERGY SUPPLYERS KNEW OR ASKED ABOUT SOLAR PANELS. THAT WAS PROOF THEY HAD NOT DONE IT RIGHT. THEY SHOULD HAVE HAD SOME CONTRACT WITH THE ENERGY SUPPLYER. THEY BYPASSED THAT. WHEN I ASKED THEM TO REMOVE THE PANELS TO DO THE WORK, THEY REFUSED AND TOLD ME IM NOT ALLOWED TO DO THE EXTENSION. I COULDN'T BELIEVE WHAT I WAS HEARING. I WENT TO THE BOX AND SWITCHED IT OFF. I STARTED HAVING CALLS FROM THEM AND I IGNORED THEM. THE BUILDER TOLD ME HE WOULD TAKE THEM DOWN. I DIDN'T HESITATE. FAST FORWARD, THEY KEEP SENDING ME LETTERS SAYING I OWE THEM £20000. THEY THREATENED TO CALL THE POLICE AND ACCUSED ME OF STEALING THEIR EQUIPMENT. I KEEP TELLING THEM TO COME AND PICK UP THE EQUIPMENT FROM MY HOME AND THEY INGNORED ME. THEY DONT WANT EMAILS. THEY WANT LETTERS BUT IGNORE MY REPLY. THIS HAS BEEN GOING ON SINCE 2021. I GOT TWO LETTERS ON MONDAY , DECEMBER 22,, 2025 DEMANDING MONEY Again and causing unecessary stress. i give these disgusting evil fraudsters one star because there isnt a zero.

I have been with ASG for over 7 years. Unfortunately I have a leak now from my roof which has caused damage to my bathroom ceiling. I have asked the maintenance team to remove 5 panels so I can get the roof repaired. I am still awaiting a date for this and to be honest I don’t feel as though this is a priority for the company. I can’t have them taken away and at the moment I can’t get them temporarily removed. Meanwhile the rain still comes in the house. Possible date end of March. How much damage will this do. I spoke with the lady on the phone who in the end hung up on me. Customer relations non existent.

I had a fantastic experience with…

I had a fantastic experience with Izabela Saldat on a Deed of Variation matter. She was helpful, kind and always ready to help. I hope the firm know what an incredible asset she is to the firm!

Shannon was really helpful

Shannon was really helpful and efficient at getting a matter sorted to assist with a property sale.

Izabela Saldat was great

Izabela Saldat was great - quick & efficient.

Franceces

Francesca was a great help when I didn't recieve my fit payment last quater on time .She sorted everything and I recieved my fit payment within a week .

Shade Greener Maintenance provide a…

Shade Greener Maintenance provide a management. monitoring and maintenance service for a nominal annual fee. The service provided is very reliable and takes away any involvement from myself. When called upon for a repair the service was timely and effective.