The Natural Energy Company (Scotland) Ltd t/a The Natural Energy Company

I recently had solar (22 panels) and battery (Tesla Powerwall 3) installed by The Natural Energy Company, the process was made simple from the off. From design to install the support I received was second to none, regular check in from the team, I was never left wondering what was going on. On install week the on site team were excellent, really accommodating and didn’t waste anytime “throwing” the panels up. Detailed handover from David leaving me confident on how best to utilise my system moving forward. A great customer experience all round would highly recommend getting in touch with them if considering solar and battery storage or heat pump install. Looking forward to seeing my heat pump design!!!!

The installation of our 2nd Tesla Powerwall went very well recently. The same team of engineers who did the initial fit-out were back to allow us to double our battery capacity in order to maximise our South facing Solar Panel output. This has been a success with a high proportion of days since then has seen our batteries full and managing to export to the grid while hitting 99/100% self powered numbers. Thanks to the weather and the bright if not always sunny days. Thanks to the installation team for their skilled efforts and their impeccable focus on cleanliness, leaving everything spotless when they left. Thanks also to the NEC team who provided guidance, knowledge and ongoing support through the project.

We had a Heat Pump installed by the Natural Energy Company in July 2024. Care was taken with the design of the system with calculations on the output of the system and the requirements for upgraded radiators. The installation was very good and there were no issues afterwards. The system has been working perfectly and has kept the house very warm through some very cold weather throughout the winter, down to minus 10 degrees centigrade some days. Very happy with the system, plus electricity costs have been reduced.

I had The Natural Energy Company install a heat pump in my home, and I couldn’t be happier with the results! The team was professional, efficient, and took the time to explain everything clearly. The installation process was smooth, and my home is now much more energy-efficient. Highly recommend!

The Natural Energy Company were excellent when they installed my Tesla battery. Very professional, quick service and a good price compared to two other companies that I had approached. No hesitation in recommending them.

Knowledgeable and professional - highly recommended

The Natural Energy Company recently installed our Daikin air-to-air heating system plus solar panels (ground-mounted) and Sigenergy battery system (3 phase). From the beginning of the process their quick and helpful responses to our queries made us comfortable that they were very knowledgeable and capable of understanding our requirements and the particular challenges of our property. They listened and proposed tailored solutions that would work for us. There was good communication on when we could expect the works to begin and the installation itself was carried out very professionally and tidily. Great aftercare too in making sure the controls were all explained and follow ups to check everything was working well – which it has been! All paperwork (MCS certification, DNO notification etc) handled by them with no fuss. We put our trust in the Natural Energy Company and are very happy with the outcome. Would highly recommend.

A first class company…

I have just used the Natural Energy Company to manage the installation of some Solar Panels. Firstly they are recommended by octopus and I can see why. What a thoroughly professional, courteous and knowledgeable team. I felt safe in the knowledge they would do a fabulous job and they didn’t let me down. Thankyou to everybody involved from the initial site visit, the office communications, the roofing team and finally the electricians that wired and tested everything. A shout out to Ryan and Jack the electrical team who were so exceptionally happy and helpful- an absolute credit to the company. My panels are fantastic and look wonderful on the roof of my home. Can’t thank you enough for your care and obvious pride in doing a first class job. Would thoroughly recommend.

Experienced company with good processes

I chose the Natural Energy Company because of their considerable experience with Solar and Powerwall installations. They showed excellent communications and processes throughout the project.

The team were very professional …

The team were very professional and left a very tidy job inside and out. The lead engineer could not have been more helpful, we are very happy with the work.

Professional tidy and knowledgeable workforce

Very professional company with a good knowledgeable team of installers whose workmanship was first class. Unfortunately some of the parts supplied by Valiant to integrate the wi fi with the main control system were incompatible and took some time sorting out with Valiant and Natural Energy. During this time however the system worked and I was able to get a good insight into how effective the system was going to be and can now monitor and control it via the app.