Assure Insulation And Dry Lining Specialists Ltd t/a Eco By Assure

Excellent group of lads, went above and beyond. Took the time to do a perfect job of installing the echo four insulation, ensuring the rooms in the house were cleaned, in fact cleaner than when they got there. The Plumbers, Joiner and Electrician showed they were also highly efficient in replacing fans, boxing the boiler in and putting the blind and curtain poles back up. Nothing much for them. If you get the chance to have Eco 4 put in your house choose Eco by Assure you wont regret it. I hall-the loft space insulated, all of the external walls insulated, plastered and vents putting the widows by Jack and his team then the joiners came in and replaced the knobs on radiators and enabling me to manage the heating via phone app. The electrician replaced the fans in kitchen. And bathroom and put a panel heater-bin my hallway and then finishing it al was Olli the joiner who closed in the boiler and then hung the blinds leaving the house over a 6 day period altogether a much warmer place. Im looking to my bill reducing 😀

My personal experiencewith this company has been very professional and thorough in all their work. Every process has been carried out carefully. The workman are genuinely very caring and helpful. They work together as a team and have looked after our property throughout the work. Tidy and clean and helpful in moving things around for us. I would highly recommend this company...if your lucky enough to get accepted...don't hesitate...your property will be in a better condition.

I’m now the proud owner of a full insulated 112 year old quarry man’s cottage on the Mendip hills. I’ve lived here for 23 years in my cottage and qualified in may for the Eco 4 grant and Eco buy Assure from start to finish have been excellent easy to communicate with and all work from Martin who surveyed my house and Leigh the plumbing survey Paul and the insulation team Dan the plumbing and heating team and not forgetting the electricians have all been very professional and easy to talk to throughout the entire installation and I must not forget to thank Lisa and the office guys and solar team who were here and gone before I new it ! Many thanks to Eco by assure I highly recommend the company 10 stars ⭐️

This company did a dreadful job on our detached three bedroom property and a year later ECO by Assure has left us without the working system that was specified and which they guaranteed to complete and without any means of cooking because the system was not - in the end it transpired - capable of being connected to the AGA. The work is all done by people based in Lancashire. They all drove to East Sussex each time from Blackburn and surrounds (although ECO By Assure will categorically tell you when trying to get you to sign the contract that they use contractors local to you. This is completely untrue). All the supplies come from the Blackburn area too and turn up without notice at all hours. The installation team arrived in East Sussex at around 10 am after leaving home at 2 or 3 am - they were exhausted each day and rushed the work to get off and round the M25 as early as possible. The work - particularly by the plumber and electrician - was lazy, shoddy and messy. Do not be fooled by them telling you that the system they install will work or that you can stay in the house during the work - that is not possible. We had all measures carried out including internal insulation, solar panels, air source heat pump, and ventilation. They have sacked the plumber and electrician who worked on our property and who did not complete the work - a child would have made a neater job - but they still have not put everything right. One year later we have no cooker because despite assurances that it would be made to work and repeated confirmation of this, the company could not do it and are now telling us that we must do this at our cost. I have tried many times via email and conversation to resolve this but the company and Directors are only interested in taking on new work (as they have to complete a certain number of installations each year in order to retain their registered status). Do not trust anything they say. There are much better companies than this and it is your choice. The Government scheme is a great idea but more and more is now being shared on line about terrible companies who are registered as Eco4 grant installers. My recommendation is to find a registered installer located very close to you, get everything in writing (e.g. we were promised verbally that our loft boards would be put back but then this was denied and wasn't done along with a number of other verbal promises that were not kept). Local companies use tradesmen who will be able to pop back if things aren't right. The ECO By Assure tradesmen were 6-7 hours drive away from us and rushed everything and now hope to wash their hands of all the problems they have left us. These companies make fortunes from the Government schemes but are not willing to complete or rectify the work they have not completed properly and as contracted. Formal complaints to the funders and regulators will now follow.

What an AMAZING team,these guy's are 🥰!!(Professional,courteous, helpful and very friendly)Jim,Ash and Carl (Rapid),the insulation team,were absolutely brilliant. Explaining every task to be undertaken,throughout the whole process in a clear and understandable language. They were very professional, courteous,friendly and helpful,clearing up as they went along,as well as doing a thorough clean at the end of each day. Then Ross and Johnny,the extraction fan guy's,who again, explained all they were about to be doing in layman's terms,again cleaning up as they went along. Then today I had the pleasure of meeting the joiners, Ollie and Dan,who are exactly like the rest of the team,informative, professional,and courteous as well as friendly(like ALL of the team). The work carried out by the WHOLE process has been to such a high standard and a positive experience and I am so happy with the results. I would highly recommend this company ( ECO BY ASSURE)to anyone who is wanting/needing this type of maintenance doing to their home/accommodation! Thank you also to Jess, Martin and Max for also being so kind. Your company deserves to be a great success now and for the future and together you are the dream team 🫶 The only downside of this,is I don't get to see your happy and friendly faces again 😢. It's been an honour and privilege to have your company and the whole team,helping to cut costs to my energy bills as well as updating the property. You are welcome here anytime you are passing, for a brew and a biscuit! Thank you again for all your hard work,it is greatly appreciated 👍. Wishing you all the very best for the future ❣️ Julie Price 🫶