SunGift Solar Ltd

We had a great experience with Sungift, Phil helped us through the process to get all the boxes ticked before the install. That does take a while. The install took about 2 days and now we are reaping the benefits. They did a really neat job. We're thrilled.

I'm late with my review of Sungift because I wasn't sure about the products they installed. Now that I know that the replacement battery installed because the original one was defective is also defective it's obvious that you should consider very carefully whether Sungift are the company for you, particularly if you are considering a storage option. First off if you have a slate roof I wouldn't recommend them at all. The installation took way longer than expected and they've had to come back a couple of times because of slates that were broken but were under the solar panels. The first battery started failing after about 18 months but it took ages to get the problem resolved. Sungift hid behind the manufacturer of the battery saying it was down to them and then when a replacement was agreed Sungift wanted to charge me the labour to swap it out. When I pointed out that I was protected by consumer legislation I was told they would waive the charge as a goodwill gesture. I actually didn't have to pay anyway and Sungift should be aware of this if products that they sell fail within a reasonable period. The replacement battery is now also defective so I would caution anyone proposing using Sungift to be very thorough in their diligence about what happens if the products fail. Goods have to be of a "Satisfactory quality and fit for purpose". That's not been the case with this installation.

Ross B helped us spec and design a system to meet our requirements within the constraints of our property. We are very happy with the products and performance (panels, battery, gateway and diverter). The preparation was painless and the installation was great. The team were super kind and friendly and even stayed late on a Friday to get us up and running for the weekend which was going above and beyond (Frazer?). They installed additional cabling for an electric car we don’t even have to future proof the installation. It all looks very tidy. Great job! Full confidence.

I've used SunGift Solar in a professional capacity and now a personal one. On each occasion I've found the SunGift team to be excellent communicators and very efficient installers; always keeping us updated with progress and working hard on our behalf. I would recommend SunGift to any company or individual considering an investment in Solar energy (and by extension, a more sustainable future!).

Excellent service by SunGift Solar. sensible and understandable advice given. no pressure selliing. The installers were also excellent at installing the solar battery. They were very pleasant and knowledgeable. the work area was left cleaned and tidy and explanation given of the work completed, together with helpful advice on using the App.

This is an update of my view of SunGift…

This is an update of my view of SunGift Solar Ltd since my original review dated 19 Jul 2025. That original review is a record of my unfortunate experience with SunGift at the time and it is an experience that can't be undone. However, SunGift Solar has since assigned a managing director to overhaul the provision of maintenance and service and I have received welcome reassurances that, should I need any assistance in maintaining my solar installation in the future, I feel confident I will receive prompt and efficient service. I am therefore happy to submit this more favourable review as a record of my positive recent interactions with the company.

SunGift Solar recommended installer

SunGift Solar installed PV panels under the HUG2 scheme together with a battery. My roof required strengthening and they carried out this work quickly and efficiently before installing the solar system. All work was carried out on time and the engineers were always polite. Overall, very happy with the experience so far and have already recommended the company to a neighbour!

Works well, nice people!

Very impressed with SunGift's planning and installation service, my wife says the politest fitters ever! Panels work well, the scaffold was taking down 2 after install so that's good too! Because we had these installed under the government's HUG2 scheme a third-party contractor based in Bristol, they were responsible for the handover rather the SunGift themselves. initially, the contractor didn't pass over the documentation we needed to allow us to start Exporting (this was the contractor's error, not Sungift). After several sessions of email tennis, the contractor finally sent the documentation, alas for completely the wrong address! Luckily a very helpful lady at National Grid was able to sort it out for us and send us the correct certificate. Be warned it could be several weeks before you receive the necessary paperwork to allow you to 'export' back to your energy provider.

Failed optimiser

I recently had issues with a failed optimiser on one of my solar panels. SunGift dealt with it promptly and efficiently. Amelia kept me informed every step of the way and provided prompt responses to my queries. I thoroughly recommend them.

Solar panel service and review

I used Sungift to service my solar panels and provide a report on their efficiency as they were coming up to 12 years old. The guys arrived on time, were very professional in the way they did their work and the report was comprehensive and delivered quickly. Many thanks.