Crystal Windows And Doors Limited

I contacted Crystal Windows about upgrading my very outdated Windows on line and I received a call back immediately. A representative was sent and I was given a quotation. Long story short I had my Windows and back door installed within a few weeks and all was done perfectly. My experience and interactions with the office, surveyor to the installers are nothing but excellent.The whole team are very polite, helpful, friendly, courteous and above all professional. The office picked up on a fault and was rectified straight away. So I am very pleased with the service I received from Crystal. Will definitely recommend and use them again.

I'm really proud of my new front door. The Crystal salesperson, surveyor and fitter were very efficient and respectful of my property. They turned it around from start to finsh all in just a week. Crystal windows and doors have transformed my house from the 1970's straight in to the 21st century. I think my front door is awesome. Thank you :)

We are absolutely thrilled with our new front door! The quality of the product is excellent, and the installation team was incredibly professional and efficient. What really stood out was the fantastic customer service. They proactively followed up on a small enquiry we had after the installation, demonstrating a real commitment to customer satisfaction. Highly recommend!

Thank you to Crystal Windows & especially Mark Hendy for a superb job installing our french doors. He was polite & professional at all times. I can thoroughly recommend using Crystal Windows to others and will not hesitate to use them again.

I usually prefer not to leave a review immediately after a service, as I like to wait and properly test the product. In this case, that means living with the new windows for a while. Booking the initial appointment was very easy, and the staff were friendly and knowledgeable. They took the time to explain the different types of windows available and arranged the measurement visit within a few days of the first appointment. Following that, the installation was completed within a week. The installation team were extremely professional. Within a few hours, the old windows were removed and the new ones installed. All areas were fully covered and protected, and there was no damage or mess left behind. Once the work was finished, it was as if the windows had never been replaced. For that alone, they deserve five stars. The windows themselves are excellent quality. They have already been tested by heavy rain, strong winds, and winter conditions here in the UK, with no issues at all. There are no drafts, no water ingress, and no signs of mould. Overall, I am very pleased with the service and the product, and I would highly recommend Crystal Windows.

The whole process was smooth

The whole process was smooth. The fitters were very professional, courteous and tidy.

I had a fantastic experience from start…

I had a fantastic experience from start to finish. The salesman, the surveyor and the installer were amazing and quick. The staff at the phone end were so professional. On the day, the installer turned up on time, even before I could return from night shift (I apologise). Great job done by them. I am parading my new door at the workplace. I have already referred a few colleagues. I recognise it's expensive, but it's worth it. Thanks to my daughter, who found Crystal Windows.

Recently used Crystal for a replacement…

Recently used Crystal for a replacement front door. Excellent customer service from inception through to survey. Great product selection and colours. Martin had excellent product knowledge and ensured I considered all options. John W was very thorough on the fitting. All round great service and beautiful door.

The whole process was smooth and professional

The whole process was smooth and incredibly professional, every member of the team were helpful from face to face sales, over the phone ordering / arranging, to the installation team. Every other quote I had was cheaper but in this case you get what you pay for, I’d rather pay extra to be treated as a valued, supported customer. There was plenty of guidance through the process from everyone which was evidencing the experience and professionalism the company had. Massively pleased with the outcome, from point of initial quote to completion of installation was just over two weeks, which was a massive benefit

Delighted with my new front door

I am delighted with the service and with my new front door. It was a tricky installation because my porch was too short for a standard door size. The floor had to be cut back allow space for it to open fully. Then it turned out the porch walls were made from chip board rather than plaster board, so they had to be replaced before they could be plastered and made good. Luckily the team sent to my house were highly skilled, beyond door fitting, and were able to solve these unexpected issues easily and without be fazed. They were polite and friendly and it was a pleasure to have them at my house.