LJM Solutions Ltd T/A Crawford and Co Solutions

Thank you to Maddie and her team for all she did to make sure the installation of our solar panels went smoothly from start to finish! Nothing was too much trouble - all of my silly questions were answered and Josh and his team carried out the work with minimal mess and a smile throughout. A great experience and we are now enjoying watching the app to see just how much money we are already saving on our electricity bill - even though it is winter! L Their care didnt finish with the installation work either - I have had fantastic (un-prompted) communications from Eve after the work was done to make sure I was happy with everything. I cant recommend them highly enough 😃.

We had fantastic service from LJM Solutions! Toby came round to do some electric work in one of our bedrooms. He was prompt and efficient and was happy to give helpful advice. Despite it being a messy job, he was careful to try and clean up after himself. I would 100% recommend.

⭐⭐⭐⭐⭐ Fantastic Service! LJM were brilliant from start to finish. The team was professional, friendly, and explained everything clearly. Installation was quick, tidy, and the system works perfectly. Highly recommend them for anyone considering solar!

The team at LJM are great. They are very clear and understanding and happy to answer any questions.Madi was fantastic at explaining the process from start to finish and more importantly the savings and potential earnings we could get with solar. There was absolutely no pressure to go ahead. The installation team were very professional and polite and the install was completed in a day. We are very pleased with our new solar system. We would highly recommend LJM, the customer service and aftercare has been exceptional.

We are really pleased with the final installation of our system. We had site survey and they designed a system to meet our needs. There was a delay with the Northern Power grid team and some delays with getting the panels to us but the install team of 3 gents were super. Really tidy and respectful of property. They patiently explained how it all works and answered all our questions. the office team were very efficient once an install date had been agreed. Overall a positive process.

I am really impressed with my new EV…

I am really impressed with my new EV charger! LJM have been brilliant from the first time I contacted them through to after sales support. Peter and his team are prompt and professional. They offered a free and quick site survey before giving a fair quotation. Installation happened within a week from saying we wanted to go ahead and was a smooth process as a whole. The installation team had a complicated install with a drive at the end of my garden but handled it very well (even staying in the pouring rain to help me setup the app). Couldn’t wish for more.

Fantastic service from LJM…

We had fantastic service from LJM Solutions! Toby came round to do some electric work in one of our bedrooms. He was prompt and efficient and was happy to give helpful advice. Despite it being a messy job, he was careful to try and clean up after himself. I would 100% recommend.

A big thank you to LMJ for offering a 5…

A big thank you to LMJ for offering a 5 star service throughout; from both the administrative and the technical teams - clear communication was given before the installation on both the pricing structure and how the whole process would work. They also worked with us to ensure minimal disruption to our working hours - we were able to operate throughout with the team from LMJ going above and beyond, starting work early to ensure our business was not disrupted at all. We can not recommend them highly enough - and best of all, they were recommended to us by one of our patients. Thank you!

LJM and the Zombie Apocolypse!

Once upon a time, in the gentle days of early September, we decided to bite the solar bullet. We turned to our energy company, and a few third parties, to discover a bewildering world of confusion. Still, we persevered. We danced through the digital hoops, clicked the right boxes, and lo! A real surveyor eventually appeared, to inspect our humble abode. And here, dear readers, is where our tale begins to twist. Our house, you see, is no ordinary dwelling. It’s an ugly awkward beast, full of quirks and corners, chimneys and challenges. Nothing quite fits. Routing cables was a puzzle, placing solar panels amounted to architectural Tetris. The energy company, deemed our home too troublesome and passed us on to their “trusted partners.” Enter LJM. With another round of online form-filling and digital poking, we took the plunge and requested a quote from LJM. We braced ourselves for the usual: poor communication, pushy sales tactics, and a general sense of dread. But instead, we were greeted by Madie. Madie was a breath of fresh air, professional, prompt, and wonderfully human. She walked us through the process, ticked every box, and even tolerated our smelly hound with a smile. A quick Google search confirmed our instincts: the reviews were glowing. We were sold. We bought the metaphorical T-shirt and booked our installation. Ah, installation day, that most sacred of days, a Friday, no less! A POETS Day, for those in the know. But alas, fate had other plans. The morning dawned bright. Scaffolding had been erected without fuss. The crew arrived at nine sharp, and the battle began. They worked tirelessly, fuelled only by tea, snacks, and the occasional loo break. Cables were routed, wossits were jiggled, and by 8PM, the job was done, despite that lack of POETS day, the team worked tirelessly, and the herculean task was complete, or so we thought. And here, dear reader, is where things went awry. Yes, some roof tiles were damaged (replaced in due course). But most tragically of all… we were missing our Zombie Apocalypse Switch. The mighty ZAS! In our eagerness to be sold to — and with a complete disregard of understanding what we’d bought, we overlooked the absence of the ZAS. For those unfamiliar, the ZAS is the magical device that allows your battery to power your home during a blackout, safely disconnected from the grid. Essential, especially for those of us living in the countryside. And so, we thought would begin the battle against the Beast of Contracts and the Dreaded God of Terms and Conditions. We penned our missive, with trepidation, proud of our shiny new panels, battery, and charger, but mournful for our missing ZAS. If this were a tale by the Brothers Grimm, the ending would be bitter, full of legal wrangling and corporate indifference. But fear not, dear reader. For this is a fairy tale, and fairy tales must end well. Remember that Friday? The not-so-POETS Day? We went to bed disheartened, when celebration should have reigned. But on Sunday (not Monday), an email arrived from LJM. With a deep sigh and a feeling of dread, we opened it, bracing for denial. Instead, we found an apology. A real one. And a promise: someone would contact us on Monday with… A PLAN (dun dun duuuurrrnnn). We were stunned. Had we slipped into a parallel universe? One where companies still believed in ethics and whisper it, customer service? We anxiously waited. Monday came. And with it, a promise fulfilled. Not only would we get our ZAS, but they would fit it with haste, acknowledging the mistake and eager to make it right. I searched for the catch. There was none. We accepted their offer, still slightly dazed. But ah, gentle reader, you knew the tale wasn’t over… The engineer arrived, ready to fit the ZAS. But alas! Our house, awkward as ever, left the engineer, like a teenage boy in a bra factory, not knowing where to look, to find a place that would suffice to fit the ZAS. The God of Regulations, stern and unyielding, declared that the box could not be placed outside the sacred distance of the main electrical thingummy-bobs. And so, the cabinet, the only decent bit of DIY ever done in our home, had to be sacrificed on the altar of Regulations. Its loss was mourned. But with its removal, the engineer returned yet again and triumphantly installed the ZAS. At last, we were protected from power cuts… and zombies. And so ends our tale, not of woe, but of wonder. A story of excellent customer service, strong ethics, and every single person we dealt with being polite, professional, and human. It’s easy to do a bad review. Harder to write a good one. We hope the effort we put into this one reflects the efforts LJM put into their installation and service and shows just how highly we think of them. Thank you all.

A breath of fresh air - 5 star service

I really can’t recommend this company enough. We had our solar panels installed by them and they have been amazing from start to finish and beyond. Professional, friendly, competent, respectful and so helpful even with helping us get registered to export our excess energy. Communication is excellent (thanks Madi for all your help). I would happily recommend them.