Greenlinc Plumbing & Renewables

Thank you so much Craig and team for installing my complete heating system Inc the ASHP last year. Was a big job starting from scratch,part of an eco4 installation. Craig and his team didn't stop while they were here, sometimes later in the evenings to get the job done in the tight time scale they had not being local. Also to mention very tidy,no mess and neat work. Everything working as it should 👍 Thanks again, truly highly recommended. Mark Wilmington Honiton

Dan has been great at working with me to resolve the ongoing issues I have had with my 8-year-old Mitsubishi ASHP . At first Dan arranged a What’s App conference call so that I could talk through the issues and show him the problems online. This was followed up by 2 site visits. Dan then put together options and prices for me to think about. I decided to let Dan and his team put in a new cylinder and re-engineer the pipe work and circulation pumps. He also replaced the incorrect pipe work that was being used to my main bathrooms. The work was completed within 2 days and is currently working far better than it has before . I have been asked to monitor the system and keep Dan informed on its performance. I cannot thank him and the team enough.

Thank you Dan,Kane and Kai for doing a great job installing our new heating system. They came in Monday and never stopped, working late night to get it all done by Friday. They cleaned up every day and their work was so neat when finished I can't praise them enough. Everything explained, contact numbers if I needed them. So we'll done all, it was a pleasure to have them here. Thank you again.

We had good advice on our solar/battery installation - and we made many changes. The team involved were great all the way through from design to installation and commissioning. The workmanship was neat, tidy and speedy and the system was up and running on the second day. A small hiccough was sorted the same day that I reported it. Everyone involved was pleasant, helpful and keen to do a good job. Now I have had all the necessary paperwork to apply for the SEG payment so its all systems go! Happy to recommend Greenlinc to anyone.

First class, professional service from Dan at Greenlinc Renewables. He answered my initial call promptly and gave me clear and concise details of when he could call to look at the problem. Dan arrived on time and quickly set about diagnosing the problem. He offered me various solutions in plain English, in a manner that I could understand. Problem now solved. After sales service was first class. Dan kept in touch with me for a day or so to ensure that everything was working as it should. I will have no hesitation in using Greenlinc again if I have further problems. 5 star service. Very well done, Dan. I am a very satisfied customer. Since writing this review I have used Greenlinc to resolve a further problem with my hot water system. The office staff (Laura) were absolutely first class. She understood my concerns and arranged for a member of the team to visit at very short notice. Brendan was brilliant. He listened to my concerns and issues. He explained what was happening and then set about solving my hot water problems. First class service all round. Very professional and a credit to their trade. Very well done everyone concerned.

Do not use this company they deserve No stars

I would have given NO stars if it was possible . Do not use this firm I have had the most horrendous experience. The service for my heat pump should have been a simple job nothing was wrong with it. First I’m left with no heating I was ill and couldn’t get back to them straight away which they held against me. When someone came back I was told it was an electrical fault. Waited days for the electrician to come who said my heating settings were all wrong he fixed them and I finally had heating but no hot water . They promised to come out on the only day I was in only to let me down. When I phoned them to ask when someone was coming out they hadn’t got the appointment they promised and I’m told I would have to pay a call out fee. All the problems I’ve had started with the service they are a nightmare . The person I am calling out is Michael. He has no idea what customer service is you must not get upset when you are talking to him as he will shut down your call . They have left me with no hot water for days and don’t give a damn. How they have got the high stars and good reviews is a mystery to me . DO NOT USE THEM THEYDONT GIVE A DAMN AND ARE VERY RUDE . Shame they don’t know what they are doing on a simple job I can’t begin to say how I regret I ever used them. I never write reviews but I felt I must try and protect others from making the mistake I made believing their advert that are the best in Lincoln . Utter Rubbish

ASHP issues resolved

Dan has been great at working with me to resolve the ongoing issues I have had with my 8-year-old Mitsubishi ASHP . At first Dan arranged a whatts app conference call so that I could talk through the issues and show him online, this was followed up by 2 site visits. Dan then put together options and prices for me to think about. I decided to Let Dan and his team put in a new cylinder and re-engineer the pipe work and circulation pumps he also replaced the incorrect pipe work that was being used to my main bathrooms , the work was completed within 2 days and is currently working far better than it has before . I have been asked to monitor the system and keep Dan informed on its performance. I cannot thank him and the team enough.

Highly recommend the Greenlinc team

The Greenlinc team have done an excellent job in providing us with an air source heat pump installation. Craig instilled confidence from our first meeting. He assessed our needs and provided us with clear and well informed advice. The team, who comprised of Carl, Josh, Will, Dan Jake and Jack were very conscientious and knowledgeable. The installation process went well due to the experience and expertise of the team. There was minimum disruption to the household while work was carried out and the team were very easy company from start to finish. Thank you to all, including Jade and Caitlin for sorting out the paper work. It’s a great feeling to be rid of the old oil burner. We are very happy with pump and would highly recommend Greenlinc to others.

Greenlinc plumbing & renewables came to…

Greenlinc plumbing & renewables came to us from 2 recommendations from colleagues. They were totally professional and not only would I recommend the system we have had fitted but also the team that fitted it. Absolute trust in all aspects of their work and the fitting team Brendon & Josh are two of the nicest lads you could wish to meet. A credit to the company. Caitlin made the initial onsite assessment and continued with all the admin and office based needs but very pleased to see her make an onsite visit on completion. This team deserve all the praise and more. Even the scaffold team arrived promptly and carried out all the work in a timely safe manner and again come highly recommended. If anyone is considering solar panels this team will perform. A++++++++

Great Service

Dan and his team fitted a Solar PV and Batteries to our home. Very professional team (Brendan, Richie and Lee) who just got on with the job and installed a very neat looking system in under a day. Left the site all clean and tidy; would highly recommend.