Solar Services (Scotland) Ltd

I can't believe what Solar Services Scotland done! After a few months of research for a new solar solution and various online companies offering absolute garbage technology, I decided to do my own research and found Sigenergy hardware. From there I checked their approved installer register and found Solar Services Scotland. To be honest, from my first interaction and call with Jim from Solar Services Scotland, I felt like he was experienced and an organisation that wanted to provide a good service. Jim took time to tell me about the company background and some of the projects they have worked on. Easy to see the calibre and credentials they have. Jim was not trying "the hard sell" but was invested in ensuring I was getting the correct solution and also suggested potential funding routes with cashback and grants that could be available. This was key to me choosing Solar Services Scotland as my installer. Sigenergy is a reasonably new hardware vendor to the market but if you are considering solar and battery install and haven't heard the name then I'm not sure what out of date rag you are getting your information form? It's leagues ahead of the competition in so many ways and if you think Tesla is the way to go, then not much would change your mind at this point with Musk's toxic brand. I have to say I was very apprehensive about the solution cost and putting that trust in an organisation, but Jim and his team really put my mind at ease. Discussing their credentials, the professional bodies such as MCS and HIES they are enrolled and qualified in. Naturally I checked the professional registers to confirm this and it was easy to find. MCS -Solar Services (Scotland) Ltd. I saw a review questioning this... But its clearly there to be found. The install was sooner than I expected and the install team were fantastic. Friendly and informative, they kept me up-to-date on the install, times and talked me though the system with options based on different use scenarios. I was very impressed. One of the install team is the son of one of the business owners and he took time to talk through what his role was and what the company meant to the family. I am very much in support of local family business. The commissioning was an absolute breeze, and even on an overcast day I was thrilled with the solar generation and the Sigenergy app. Scott the technical lead knows his stuff! He takes time to talk though the design and what "good" looks like. He is very personable, like all of the team. He also talked through best practice with a solar system. This was invaluable for a someone new to solar like I was. A few weeks on, I have had the various paperwork through promptly and very happy with the after care service. I have had a small amount of bird netting clips pop off and when I mentioned this, they were out with urgency to check it was all performing as expected and add additional fixings. I have to say my experience has far exceeded my expectations and I genuinely hope that anyone considering solar and or a battery installation has such a pleasant journey and install. And on that note, I highly recommend talking to Solar Services Scotland for your install. 4 of my friends and family are already looking at their options and one has already installed with Solar Services Scotland with a similar feedback. Overal I found them to be very knowledgeable, approachable, informative and very competitive. The feedback I have to Solar Service Scotland is don't undersell the insurance backed install, it's important and some people may not understand what HIES is and does. Already, I am seeing a quicker return on investment than I expected. Thanks guys!

Solar Services Scotland fitted an EV charger at our new house and the whole experience was fantastic. An inital survey was completed and quote was very competitve. On the day the fitter Ryan arrived exactly when expected and was very friendly and clearly was experienced. Job was done with the charger cabling and mains connection left very neatly finished. Looking to get solar added shortly and will definitely be back to them for it. Would recommend.

Having done extensive research I had my solar system installed in April 2024 and opted to use Solar Services Scotland after reading the reviews and several calls where all my questions were answered and my mind was put at ease. My main concern when comparing companies were around the paperwork and certification as I saw lots of reviews from various companies where people had issue with sign of. The installation was done in a day to a high standard and the engineers were tidy and knowledgeable. The paperwork was submitted in a time fashion with no issues. Yesterday I had the guys back out adding a second battery to get more from the cheap overnight charging. It’s November and I’m still watching my electricity balance going up I couldn’t be happier ! - Communicative - Knowledgeable - Tidy - Professional - Competitively priced - Honest Great company, Great service!

System has been fitted in August 22, dealt with Jim at the company. Had a 2nd fitted battery in January 2023. Developed several error codes. Contacted the company, I eventually contacted solis and puredrive who resolved the problems. Over the year, I contacted Jim in relation to the extend warranty for the Solis inverter from 5 years to 10 years. Phoned Solis today, told company hadn't applied for extension, must done in 1st year, after a year, too late. Definitely not impressed, I had got another quote recently from Jim to extend my system, but now after going over the issues I've had, I decided against this company. Price I was given was a "special" price, but several other companies have easily beaten it. What companies forget, aftersales support is just as important. Solar services scotland unfortunately has forgot this.

System installed five years ago. Inverter failed four months before guarantee ran out. Contacted H/O in Yorkshire and things were dealt with very efficiently and properly in every way. Replacement inverter wasn't working so another order, another visit. Scottish Manager authorised loan of an inverter till new one arrived. New one installed now,small repair made on the roof and nothing to pay! Absolutely tops. Many thanks. Iain D Lees, Kilmarnock