Suns Power Ltd Reviews

Suns power ltd I strongly recommend for…

Suns power ltd I strongly recommend for other customers to use. Their team are incredibly knowledgable, helpful and professional. The equipment is high end product and from just 24hrs the system is significantly reducing my consumption to put money back in my pocket. The install is 5* and does what it says on the tin. I’m a hard one to please at times and this supplier has provided one happy customer. Thank you again

We’ve been seriously impressed with Suns Power from start to finish. John was brilliant to deal with. Super knowledgeable, patient with questions, and clearly knows his stuff. I work in a similar technical industry myself, so I’ll admit I had pretty high expectations going in, but they were absolutely met and, if anything, exceeded. The install was tidy, well thought through, and everything was explained clearly so we understood exactly how the system was operating. Since having the battery setup installed, the impact has been immediate. Even through winter, we saved just over £200 last month simply by offsetting our power usage and making better use of cheaper rates. That alone speaks volumes. Really pleased with the whole experience and would happily recommend them. 👍

Genuinely impressed with Suns Power

We’ve been genuinely impressed with Suns Power from start to finish. John was excellent throughout the process. Extremely knowledgeable, happy to answer every question, and clearly very experienced in what he does. I work in a similar technical industry myself, so I went into this with fairly high expectations. I’m pleased to say they were fully met, and in many ways exceeded. The installation was neat and professional, and everything was clearly explained so we understood exactly how the system would perform and how to get the most from it. Since having the battery storage installed, we’ve already seen a real difference. Even in winter, we saved just over £200 last month simply by offsetting our electricity usage and making better use of cheaper tariff periods. Overall, a very positive experience and I would confidently recommend Suns Power to others considering battery storage.

A first class installation.

A first class installation by Rob who couldn't have been more helpful. Having seen some pretty awful installations posted on Facebook, I was somewhat nervous but John Sent me a number of photos of installations completed by the company so I was re- assured. Thoroughly recommended.

I recently had my EP12 Fox ESS battery installed by Suns Power, and I couldn’t be happier with the experience. The installation took place on a very rainy day and initially looked like it might have to be rained off, but Rob pushed on and managed to get everything completed regardless, which I really appreciated. The inverter and battery were installed exactly where I requested, and the team took the time to explain everything clearly. They also pointed out that my existing EV car charger could ideally have been installed on a separate board, which I found helpful and honest advice. The app setup and overall installation went smoothly, and John has been superb from start to finish. He explained the install process in detail and showed me how to maximise my usage alongside my existing system. The Fox ESS system is highly intuitive and very easy to use. The app is clear and user-friendly, making it simple to monitor energy. John ensured my system was working and up to date even chasing Fox to push an update through. Overall, a very professional, knowledgeable, and friendly team. I would highly recommend Suns Power to anyone considering battery storage or solar upgrades.

Excellent Suns Power

Suns Power were excellent throughout my purchase and installation. There was an unexpected fault (not their fault) but John went above and beyond to get it sorted. The aftercare has also been brilliant with remote monitoring and support to get the most out of my system.

Derrick Spencer-Briggs

I’ve had a good 6 weeks now, to monitor the performance of my new installation. Firstly, I was impressed by the customer service I received when I was looking to get quotations for an inverter and batteries to complement my already installed solar panels. John was very knowledgeable and answered the numerous questions that I asked him. He also matched the price I had obtained from another company, which tipped the balance in favour of me placing my order for an Hanchu 5kW inverter and 2 Hanchu 9.4 kWh batteries. I was very pleased with the installation in my garage, which was completed quickly and with no mess, close to the consumer unit (see photos on Suns Power FB post on 23 November). John has also provided excellent after sales service, answering more questions about the Hanchu app, and helping me better understand how my set-up functions. John recommended the Good Energy EV tariff, even though I don’t have an electric car, as the off peak tariff is only 6.60p/kWh from 12am-5am, which is when I set my batteries to recharge. Looking at my electricity costs, they have so far averaged out under £1.00 per day. This should reduce further when solar generation is more consistent (May-September) thereby allowing me to top-up my batteries on a daily basis. I’m pleased that I chose Suns Power, being impressed by both their service and price, and would strongly recommend getting a quotation from them.

Highly Recommended – Excellent Service from Start to Finish

I recently had my EP12 Fox ESS battery installed by Suns Power, and I couldn’t be happier with the experience. The installation took place on a very rainy day and initially looked like it might have to be rained off, but Rob pushed on and managed to get everything completed regardless, which I really appreciated. The inverter and battery were installed exactly where I requested, and the team took the time to explain everything clearly. They also pointed out that my existing EV car charger could ideally have been installed on a separate board, which I found helpful and honest advice. The app setup and overall installation went smoothly, and John has been superb from start to finish. He explained the install process in detail and showed me how to maximise my usage alongside my existing system. The Fox ESS system is highly intuitive and very easy to use. The app is clear and user-friendly, making it simple to monitor energy. John ensured my system was working and up to date even chasing Fox to push an update through. Overall, a very professional, knowledgeable, and friendly team. I would highly recommend Suns Power to anyone considering battery storage or solar upgrades.

I was looking to add solar batteries to…

I was looking to add solar batteries to an existing solar panels set up. Spoke to a number of installers, some of which were just trying to sell you what they wanted without understanding your needs & price range. I received my initial call from John who took the time to understand my needs & what I was looking to do. He came up with 3 battery suggestions & left me time to decide without any pressure. After I decided to go with Suns Power I was given an install date of 2 weeks later with all the necessary certification being dealt with by John. On the day of the install Robert carried out the install to a very high standard keeping me informed of his progress throughout the afternoon. Once installed I was shown how to access the app for the batteries & given a fun through of how it works on a basic level. My first overnight charge worked like a dream & the system is doing exactly as it should. Although I don't anticipate any if I do have any issues I know that John will be on the end of the phone (or WhatsApp) to help. Thoroughly recommend 5 stars.

I had been searching for a while for the right battery installer as friends had some horror stories, fortunately when speaking with John you could tell he cared and was passionate about getting the right installation in place. Need less to say the installation went very smooth and the Installers were fantastic, even took the rubbish with them. Support has extended past the install ensuring I am on the best tariff for my needs. I would 100% recommend Suns Power.

FOXESS Battery inverter installation.

Recently had installed a FOXESS battery and inverter system installed. Everything from explaining how the system works, the install, and answering post install questions was absolutely spot on. The rep was amazing in answering any queries, and the guy installing the system was quick, efficient and very tidy. I would have no problems recommending Suns Power.

Great install, good price, very tidy workmen. Highly recommend

Great install

Great install, super clean and tidy. Highly recommend

Very dishonest and unreliable company. He sent for installation a guy who was not properly qualified and certified to do the job. After repeated chasing, he provided the installation certificate by a contractor who never did the job nor ever had been to my property. After taking the full money he never responded and never helped with setting up the App on mobile as was promissed by him. Taking all three ( Owner of Suns Power, Jay who had installed the unit and the contractor who issued a fake certificate) to court and the legal consequences would be imprisionment to all three. My home is at risk because the installation was done by someone who was never qualified to do the job. Also despite of repeated requests, they have not sent me the declaration signed which is needed by my energy provider. This is one of the companies who run away after they get their money. Anyway they will face the consequences in Court.

Highly Recommend Suns Power for Solar Installation! ☀️ I recently had a full solar system and battery setup installed by Suns Power, and I couldn’t be happier with the experience. The system includes 11 Aiko panels, a FoxESS inverter, and a 10kWh battery an impressive combination that’s already saving me around £4 a day by making my home largely self-sufficient. John from Suns Power was exceptional throughout the process. He provided a range of options with different brands and configurations, along with a clear, professional proposal outlining the financial savings and carbon offset. His knowledge and transparency made it easy to choose the right setup. The installation was quick and seamless completed in just one day! By the end of it, I was already generating solar power. The FoxESS system John recommended works flawlessly, giving me easy access and control over both the battery and inverter. John’s professionalism, thorough assessments, and willingness to answer all my questions made the entire experience smooth and reassuring. I highly recommend Suns Power to anyone considering solar energy.

Highly Recommend Suns Power for Solar…

Highly Recommend Suns Power for Solar Installation! ☀️ I recently had a full solar system and battery setup installed by Suns Power, and I couldn’t be happier with the experience. The system includes 11 Aiko panels, a FoxESS inverter, and a 10kWh battery an impressive combination that’s already saving me around £4 a day by making my home largely self-sufficient. John from Suns Power was exceptional throughout the process. He provided a range of options with different brands and configurations, along with a clear, professional proposal outlining the financial savings and carbon offset. His knowledge and transparency made it easy to choose the right setup. The installation was quick and seamless completed in just one day! By the end of it, I was already generating solar power. The FoxESS system John recommended works flawlessly, giving me easy access and control over both the battery and inverter. John’s professionalism, thorough assessments, and willingness to answer all my questions made the entire experience smooth and reassuring. I highly recommend Suns Power to anyone considering solar energy.

We recently had a new FoxESS battery and inverter installed by Suns Power. Our primary reason for getting the system was to charge the batteries overnight during off peak/night rate and then to discharge over the day. From the very first phone call, John was professional and knowledgeable. They provided a detailed quote and answered all of our questions without any pressure. The installation itself was seamless. The technicians, arrived on time, was incredibly professional, and kept the work area spotless. They even took the time to explain how the new system works and how to monitor it on the app. The system has been running for a few weeks now, and it has exceeded our expectations. Our daily bill has dropped from around £5.50 per day to around £1.50 per day. We are so happy with the entire process and the final result. We would highly recommend John at Suns Power to anyone considering a home battery and inverter installation.

New FoxESS battery system

We recently had a new FoxESS battery and inverter installed by Suns Power. Our primary reason for getting the system was to charge the batteries overnight during off peak/night rate and then to discharge over the day. From the very first phone call, John was professional and knowledgeable. They provided a detailed quote and answered all of our questions without any pressure. The installation itself was seamless. The technicians, arrived on time, was incredibly professional, and kept the work area spotless. They even took the time to explain how the new system works and how to monitor it on the app. The system has been running for a few weeks now, and it has exceeded our expectations. Our daily bill has dropped from around £5.50 per day to around £1.50 per day. We are so happy with the entire process and the final result. We would highly recommend John at Suns Power to anyone considering a home battery and inverter installation.

Batteries for our Solar Panels - the right choice

We have been exploring the idea of adding batteries to our 15 year old Solar panels and to do it in a way that did not stop us keeping our very generous FIT. Until we came across Suns Power we were making little progress. John was very open about what his team could and could not do, working so far from their ‘home base’ - we are in Northumberland. John patiently explained the most efficient and cost effective way to proceed. He also listed and offered to help with all the items I would need to send to my FIT provider. This in itself was impressive, the way he patiently answered my numerous questions was even more so! Ben drove North to do the fitting which took a little more than one working day. Ben was great to have around and his work was excellent, taking into account my own wishes for installation and suggesting a couple of tweaks that improved things further. We had a small problem which we noticed a couple of days after installation but John immediately had an electrician at the house to fix it very quickly I would throughly recomend the service, planning and installation that Suns Power has provided. John’s knowledge and the efforts he put into making sure I had the right system for our needs was exemplary!

Who to trust in crowded alternative energy …

In what is becoming a crowded alternative energy sales space, I found John to be refreshingly knowledgeable and honest.

I had a Fox EP11 battery system…

I had a Fox EP11 battery system installed with John. He took the time to explain and make sure we understood everything, and the installation team were equally as good! I would certainly recommend John and Suns Power to anyone considering a battery system.

Fantastic new Fox battery

John responded to a comment I made on a Facebook group about solar and home battery storage. At the time I was investigating the Tesla home battery but he pointed me in the direction of the Fox battery and hybrid inverter. As someone who had solar installed 12 years ago, my primary concern was to ensure my FIT’s were not affected. John provided the completed forms to send to EON to ensure that happens. Eon are currently processing the necessary. John has responded to what’s app questions within minutes and gave me total confidence with his knowledge. The new battery looks great and works to spec. They are also located just where I wanted them to be.

John came out with the equipment.

John came out with some of the equipment that was needed. Nick was the instalation engineer promptly on site and worked through out the day in 27° the install in the loft space was even hotter , but he got on with it, we made him take a break and gave Nick cold water to refresh him. No mater how tight it was for the space to put the cableing in he did a grand job. Tidy job all round and informed us of what the sysem was and should be doing. Very pleased !

Sunspower.co.uk Battery…

Sunspower.co.uk provided exactly what we ordered, with excellent service, and best price, with updates and advice. Brilliant.

Professional all round

Johns got great knowledge of PV and Energy markets and was really helpful. The lads turned up, no fuss, no bother , install was done quickly and professionally. I would highly recommend

Brilliant service , the best price and best service

I can genuinely say that the service , price and service I got from John at Suns Power was second to none. He provided a 9.4 kn battery and replacement inverter to replace ageing 16 year old one. deposit payment and workmanship was guaranteed (by 3rd party guarantee) and system was installed and working within 2 weeks. On site installers were great . One of the most send successful projects carried out. Thank you John at Suns Power

Excellent service

I had a battery installed with my existing solar panels. The installers were very professional and did a good job. Thecompany also helped me with the paperwork to apply for a 'Smart Export Guarantee' which I could not have done on my own, because I don't have the technical knowledge to fill in the application. So thank you very much. I have had the battery for almost a month now and everything works great.

John was very patient, we didn’t know much about batteries and John took the time to educate us so we knew what we were buying was right, and the price on offer was much more competitive than other quotes we received. The installation was very smooth and they helped set up our app (again educating us) to maximise the savings. We couldn’t recommend John and Suns Power enough!