DC Energy (SW) Ltd Reviews
Solar panel installer serving Highland, the UK
Newest Reviews (10)
Great to work with from start to finish. Absolutely top drawer 5* job and can’t recommend enough!
These guys are second to none , they know their stuff , they were punctual , polite , great communication at all times and if I had any questions they always had answers and were very helpful as I didn’t understand a lot about the solar panel system initially , great company
Excellent workmanship and fantastic customer service. Highly recommend
Dc energy were excellent in every aspect within regards to the work they carried out, they were extremely polite, efficient and clean I can’t fault them at all and couldn’t recommend them enough for a solar panel installation. Thanks again Dc energy!
Great service. Left all tidy and explained to me in ways that I understood. Would highly recommend.
Great service the guys were fast reinstalling the new inverter and updating the new firmware and gave me the new info on how to view the generation information.
Tom is a crook
My solar installation was done by DC ENERGY. My experience couldn’t not have been worse. Tom is a con man and out out liar. Panels and first fix was installed as planned and was done to a high standard. Trying to get DCE back was the start of the nightmare. Eventually he sent two young lads back to finish the system. I assumed that it was done and paid the final invoice. Only when I added batteries at a later date was I informed that the system had been bodged and not been registered with Givenergy. After going back to Tom I was fobbed off . Givenergy contacted him and he told them the job wasn’t completed because I threatened the installers. This was complete lies , and fortunately I still had every email from Tom where he never made any mention of this. Eventually I contacted one of the schemes DCE are assigned too. After more lies from Tom he eventually sent one of the young installers back to site. ( one of the ones I apparently threatened) He came back twice and still messed it up. The company who installed the batteries eventually finished the job. Luckily Givenergy were very helpful. To clarify I’m fully aware what I’m stating in this review “ Tom is an out an out liar “ If not true my statement in liable . I’ve kept every email…. So I’m more than happy to go to court. My advice… do not trust Tom. He’s mr nice guy at the start but his true colours came out in the end.
Approached them to quote for a basic domestic roof PV installation. Very responsive, Director Tom came in person to assess the work a day later and firm quoted that evening. Scaffolding was placed three days later and the job completed the next day and all within a few hours. Conduit work was very tidy, and price point excellent. From quote to completion less than a week. Always bang on time with first class communication throughout. Ideal subcontractor for DIY segments and as commercial partners.
Very professional company from first contact to completion. Friendly and informative staff and very easy to deal with the office. Couldn't be more happy with the job. Would recommend.
After being let down by another company…
After being let down by another company that went bust and me losing my deposit, I spoke to Tom and the team at DC Energy and he very kindly offered me a discount to help get the job that I was due to have installed over the line. I'm glad it was him that did the work in the end, as it turned out the system designed by the other company wasn't suitable for my property and Tom was able to redesign the work to be within the original budget but with higher capacity panels.