Solargain Ltd Reviews

Thanks to Phil for helping us review the inherited system and create a new schematic. Your clear explanations have been invaluable as we’re new to solar. I highly recommend Solar Gain and will happily use this company again.

Phil Collins and his team have just installed our solar panels and battery system. We are very pleased with the professionalism, dedication, and teamwork that Solar Gain has demonstrated. Phil is very knowledgeable and has kept us informed throughout the whole process. We couldn’t be happier with the quality of the installation; these guys come highly recommended, and we will be recommending them to friends and family.

Really really pleased with solar gain , from start to finish I was kept up to date of what was going on, installation all done in 2/3 days in atrocious weather but that didn’t stop them, would highly recommend solargain ,many thanks Phil ,Vanessa and team

Outstanding company from the initial phone to the competition of works. Detailed breakdown of what we were getting to how long before we have the cost of installation back and start to make a return on the investment. Phil was always prepared to meet on site to discuss any concerns. Excellent customer, service so pleased with the work and quality of the panels. Thoroughly recommend this company for solar installations.

Phil and team were absolutely fantastic. We had 36-panels installed on our cafe roof in Bishops Lydeard (a difficult old roof at that!) and the team worked tirelessly through wet and wind to get the panels installed in time before cafe opened again for customers. From start to finish, they were brilliant, professional and provided solid advice along the way. Really clear communication throughout. If you are looking for solar in Taunton/Somerset, this is your team! Thank you Phil!!

Very helpful and knowledgable. Tenacious when it came to dealing with the manufacturer and achieved the desired result. Good communications.

I have no hesitation in recommending SolarGain Ltd. After deciding to install a solar PV system, I approached a number of companies and found that SolarGain provided the best design and support service and also highly competitive pricing. I therefore asked them to undertake the work, which was extensive, including the installation of 24 solar panels, a 5 kW inverter and two 9.5 kWh batteries. I also combined this work with re-roofing the house and SolarGain worked seamlessly with the roofing contractor to ensure a smooth operation. It was a particularly satisfying experience working with Phil Collins their operations director, who provided excellent technical support and then management of the installation and commissioning processes. The installation has now been working for several weeks and is proving to be a great success by powering our home and also providing income from the export of excess electricity.

We have had the benefit of solar panels [and a battery] from Solargain since May - and this lovely summer has certainly been a great time to start our solar 'life'. Our electricity costs from the grid has been maybe a couple of £ all summer - and we have dropped electricity INTO the grid every day since installation. We know things will change going into the colder, greyer days - but we already have a healthy amount from our monthly direct debit 'saved' into our fuel account, so hope to come out of this winter not in arrears [for once] to our provider. Solargain continues to keep in touch and offer advice, so it's a win-win!

Solar gain where brilliant

Solar gain where brilliant. Phil was good at explaining everything during the quote process and answering my many follow up emails and he tailored the quote to us. Vanessa sorted out the booking process and made sure we got all the documentation we needed. Colin, Will and Lawrence were brilliant on install day. Got loads of work done and tidy up after themselves. All sorted in a day and up and running.

Well done Solar-Gain

Well done Solar-Gain. Professional, knowledgeable, quick and efficient, helpful and friendly at all times. .Local to us . No hesitation in recommending your company whatsoever. Thank you. The Seymour family

Wonderful Service

During the installation, everyone was polite and efficient despite doing the entire fit in the rain. The problems that arose were resolved promptly. We received support getting onto the app. Perhaps more pertinently, they were completely unfazed by our flat roof installation (2 separate roofs) and the quotation process was equally as quick and efficient.

Really professional

Phil came around and gave a really decent quote and was genuinely knowledgeable. He answered all my follow up questions as there is a lot of information in the quote. I didn’t at any point feel under pressure, it was your classic sales pitch and for that I really respect him and Solar Gain. Thank you for being genuine, honest, decent and knowledgeable

Very professional from start to finish.

Very professional from start to finish. Prompt response to any queries I had/have on solar panels and system operation. Very happy with the result, sixteen solar panels, an inverter and battery, I can see a difference on my costs already! Very happy to recommend this company.

Phil and his team were fantastic. The whole process from the initial consultation to the installation was effortless and professional. I would highly recommend Solargain to anyone thinking about solar panels.

Solargain- efficient, friendly and professional

Phil and his team were fantastic. The whole process from the initial consultation to the installation was effortless and professional. I would highly recommend Solargain to anyone thinking about solar panels.

System upgrade

Professional throughout from first contact to installation. Kept to agreed timeline of only two weeks with installation time of less than a day.

Great customer service

We chose a local family firm, SolarGain, run by Phil and Vanessa, to provide our solar panels. The site meeting was relaxed and advice on the technicalities was given without any pressure. A very neat solution of a 9 panel display in landscape format, maximising our south facing garage roof was the agreed arrangement. The quote was prompt and lower than the other local firm, whom I had to chase for the quote, and a national company who gave a quote without a site visit. These companies recommended a mixed array of landscape and portrait panels, which looked untidy. The installation began on time and on the agreed date. The 2 roofers’ initial work on the roof fittings appeared to be progressing well. It was not until the end of the day when the panels were fitted that it became apparent that the whole array was not central on the roof and was too close to one edge to be MCS compliant. The roofers had made a mistake! Phil arrived, assessed the situation and resolved to rectify it. First thing the next day and working on his own, he removed the panels, all the fittings and made good the roof. He then replaced everything in its correct place and reassembled the array, nicely central on the roof and MCS compliant. It took him 12 hours, with hardly a break, remaining calm and cheerful throughout. I have given a 5 star rating to Solar Gain as, even though a mistake was made, their immediate acceptance of responsibility, extremely positive helpful response, and genuine concern was exceptional. How things are dealt with when they go wrong is what really counts! Kevin and Yvonne Ley

Glad I choose Solar Gain !

After obtaining three quotes Solar Gain were by far the most efficient and effective. The personal technical explanations by Phil's visit and the quick and efficient emails and documentation from Vanessa has made the process so easy. Colin, Andy and Ali fitted and installed the whole system yesterday. Again the very efficient, polite and very likeable crew were a pleasure to have on site.Coffees and pasties were the least we could offer them as they were full on from 8 am through to 6.30 pm. The GivEnery software is easy to install and gives a great diagrammatic view of the system working. No hesitation in recommending Solar Gain

Quick and efficient company

Phil was recommended to me by my brother who has recently had his system installed. As Solargain is a local company they were able to actually visit my home to discuss what I want to achieve from my panels and battery, and advise how we could get the most out of them. I'm already saving money during the shortest days of the year, and it can only get better! All of the people working on the fitting were very courteous and worked quickly.

Additional battery

After having PV panels, inverter and battery installed a year ago by Solar Gain we decided that we needed an additional battery to make full use of the very cheap electricity available from Octopus in the early hours of the morning. The best solution seemed to be the Gen3 5.12 unit. After checking it was compatible with the earlier Gen2 hardware we placed the order via Vanessa. Everything went smoothly and Colin arrived as planned. The installation and commissioning went exactly as planned and it’s great to benefit from the cheap battery energy and in the Summer we’ll be able to export at a high rate as well. Vanessa has been efficient with the follow up paperwork and certification. A great experience all round.

More than delighted with the service

While researching Solar panels a friend recommended Solar Gain UK, so I thought one more quote can do no harm.. As it turned out they were the most professional and thorough of any of the companies I talked to. While not the cheapest they gave a much greater feeling of comfort so they got the business. The install went exactly as described and took the two days allocated. However the battery supplied developed a problem shortly after install. After some investigation Solar Gain decided a replacement was required. This arrived promptly and the problems disappeared overnight. The system designed charges from sunrise through to sunset and is saving us a lot of money even on dull winter days. Cannot recommend more highly

An efficient and competent company.

Once I'd decided to install solar panels, I set out to get 3 quotes. 2 were from national companies, who quoted everything from photos of my property, and promised the earth in terms of what I could expect. Phil was different. He came to the property and took time to find out what I wanted and what would work. He patiently explained all that was involved, and gave a much more realistic (to my mind) expectation of what the system could generate. So, 16 panels, a 5kW invertor, a 5kW battery and a 7kW EV charging point were duly installed in a surprisingly quick and efficient manner. The system works well and already, almost 1 month later, and even in Autumn going in to Winter, I'm saving money. I have no hesitation in recommending Solar Gain to anybody.

A five star company!

Last year I made plans to scaffold, re-roof, repaint and install a solar system on my home. Dealing with the average solar company was frustrating as the typical sales staff had limited technical knowledge and were intent on pushing off-the-shelf packages. It was a great relief to find SolarGain who were keen to design and advise on an installation specifically for my situation. When it came to the installation, liaising with SolarGain was simple and straightforward and the coordination between them and the other contractors was seamless. The work went ahead in March of this year and the quality of the work carried out by SolarGain was top class. The company closely supervised their work and established a great working relationship with the other contractors on site. I have 24 panels divided between the east and west elevations of my house, together with a 5 kW inverter and two 9.5 kWh batteries. Since completion in March, the performance has been faultless and has exceeded my expectations. I have kept in touch with Phil, Vanessa, and other members of staff at SolarGain and I am confident that should I need it, after sales service and maintenance are readily available.

Bespoke service - looking back

We had had quotes from a number of providers all of which were just not feasible as they were for a flat roof for which we (not the providers) knew we’d need planning permission. Phil was different - he came out to our property and designed a bespoke system the likes of which I could never have imagined. We have solar panels and an array of batteries. All expertly installed. So now 15 months on I can report that not only is the system operating seamlessly but the savings are out of this world. The predicted solar generation was spot on and the capacity of the batteries just right. I have paid no more than 7p kWh for all this time. I know that Phil and company are always there in the background for an upgrade/add on/support which I’m seriously tempted with as such a successful attentive company is set for the duration. That’s very comforting in the tough solar works out there.

Our experience has been very good. great…

Our experience has been very good, great communication, not pushy, very helpful while we were making up our minds as to what we wanted to go for, explained things well, since installation any questions we have had have been answered promptly, installation went well, we had a bit of a software teething problem after installation which was quickly sorted the next day. We have had our system up and running for nearly 11 months and we are very pleased.

Excellent Service

Excellent service from initial phone call to completed installation. We particularly liked the face to face personal sevice and the fact they are a local company. Would highly recommed Solar-Gain.

Five Star Service

I had 16 solar panels, inverter, 5.12Kw battery and Solar iBoost fitted by Solar Gain in October. Having initially sought a quote from Octopus (as my current energy supplier) I elected to go with Solar Gain as they were a local family business with good reviews and unlike many companies promoting solar online, provided a personal rather than an online service, were not at all pushy, responded and installed within a very short time frame. Their fixed quote was also competitive and they alerted me, post quotation, to an offer that GivEnergy were running which meant that with the saving this provided I was able to add the Solar iBoost for the same price as my original quote. From the initial visit from Phil to discuss needs and carry out an initial survey, the detailed survey by Colin, the prompt handling of all the admin and documentation by Vanessa I was very impressed by the service they provided. Our installation took place earlier than originally planned and despite a small inconvenience that related to the scaffolding company, the installation was completed in a day. The team were worked really hard, on what was a miserable day weatherwise. The Battery and Inverter was an external set up and the work was done to a very hight standard and the hardware looks really good. Colin then fitted the iBoost and commissioned the whole set up the following day; and I was up and running. The system has been running smoothly ever since. Not had the best performance the last week or so but that is down to the miserable weather we have had so is not Solar Gain's fault! I would very happily recommend Solar Gain to anyone considering fitting solar.

Solar Gain are an exceptional company…

Solar Gain are an exceptional company who provided my solar panel and battery storage system. Every member of the team are professional, honest and courteous. Well done to Phil and Vannessa who continually strive to provide a 5 star service.

Excellent solar panel and battery installation

We had three quotes for the solar panel installation. Phil’s was the most comprehensive and detailed, and his design seemed the most appropriate for our house. He made a site visit, unlike some companies who quote based on a satellite image, and the level of detail in the calculation of the expected performance of the system was most impressive. The work was carried out to a high standard and we are still very pleased with it.

This company have proven to be the most reliable reassuring and helpful I have had dealings with. From the initial contact no fee visit and assessment I felt assured. Everything that was explained and promised happened as it should. Furthermore I was given contact details of several past customers who had agreed to speak to me. Again their experience had been as positive as mine. The scaffolding arrived on time and was very carefully placed with minimal fuss, the roofers and electricians were super efficient, careful and helpful, they agreed to several adjustments to the installation at my request and with no fuss. Colin the technical manager came and commissioned the system and was very helpful in explaining how it was all going to work. In an industry which has been flooded with multiple firms it was something of the wild west looking for a good firm. I had quotes from 4 other companies and Solar Gain is definitely where you want to go. The Givenergy battery and inverter plus EV charger system is neat and efficient and as all one system it integrates very easily. Cannot rate these guys highly enough.

Having made enquiries of several potential suppliers over the weekend for solar panels plus battery, Phil contacted me and visited Monday morning. Personable, and not pushy like some later potential suppliers. By that evening I had a detailed proposal that covered all aspects, with a detailed breakdown of charges, so very transparent. In fact this was the only response we had that gave calculations for roof loading. Price was comparable to other potential suppliers. With the security of HIES deposit and payment, and Insurance Backed Guarantee we felt comfortable and confident dealing with Solar Gain. Our scaffolding access wasn't straightforward but this was dealt with to our satisfaction. Installation date was agreed and everything happened as promised. The next day was a short period of commissioning then we were up and running producing our own electricity. We've had a couple of minor snags that have been resolved quickly. Certainly very happy about the whole process and an easy and professional team to deal with.

I cannot fault SolarGain at all to be honest. Phil came to the house and provided me with the 3rd quote I had been given from various installers. He and I talked through some ideas as the house has 3 dormers and not the easiest to install on. We utilised as much space as possible and I received all the design detail in a well structured pack. As I was keen to get on with the install, Vanessa applied to the relevant authorities the same day as I paid my deposit and the installation went ahead shortly after we received approval. The team that installed the panels did it in the driving rain and we're still super nice, considerate and professional (not because I made them tea and coffee every 30 mins!) The next working day the system was commissioned and is now running well; the MCS certificate and other fundamental documents were sent over on the same day as the commissioning. Thankyou all for your help and I wish you great success in the future.

Good Experience from initial Site Survey from Solar Gain Ltd through to Installation. We paid initial 20% up front, (not like some that want all up front) they then sent a Qualified Engineer to properly survey our home before the Installation. On the agreed date a team arrived at 8am and carried out the Install, 1 Electrician and 2 Roof Engineers. 12 Roof panels were installed, a Battery pack and Inverter all before 1pm. We were issued a Web Site and we can see how much power we are generating from the roof panels, how much we are drawing from the Grid, and how much we are Exporting to the grid. Easy to use web site even for me a retired person! Just had a Statement from the Electricity Provider £9 usage for the last week. Totally Recommend Solar Gain.

Exceptional service from start to finish. A very professional and straight talking and honest Company who put the customer first. Phil and Vanessa kept us up to date at all stages and were very quick to respond if we had any questions. The installation team of Jon and Tim were equally professional and diligent whilst installing our solar system, keeping us informed at all stages. They are two very hard working and personable individuals who are credit to the Solar Gain team.

We spent a lot of time thinking about our solar panel installation with a battery and EV charger. It can be a daunting prospect for the non-expert. The SolarGain team were extremely helpful during the decision making process and came and explained it to us in language that even I could understand. The installation was rather more difficult than envisaged but the team dealt with that in a friendly and professional manner. We are very satisfied with the whole process and have no hesitation in recommending them to anyone setting off on the same path.

From the initial contact, quote and delivery, it has been a delight dealing with Phil and Vanessa and the team at SolarGain. Communication has been exceptional, as has the fitting of our 14 JA panels, GivEnergy Inverter and 9.5kWh battery. We would thoroughly recommend SolarGain to anyone taking the leap to Solar Energy.

Phil and the team at Solar Gain have been absolutely brilliant from start to finish. We had four quotes from various companies and we chose solar gain due to there zero pressure sales, technical knowledge, competitive price and thorough quotation. With the added reassurance of the government backed quality scheme and installation insurance cover it was another feel good factor. The tradesmen were top notch and done in 2.5 days and it’s been running perfectly since. Solar Gain pride themselves on their aftercare and service and rightly so. The team are always at the end of the phone to help at all times. Many Thanks SG, hope to reap the rewards this summer.

We had 17 Jinko 435w panels with Tigo Optimisers, Givenergy 5Kw Hybrid Inverter and a Givenergy 9.5kwh Battery installed in December 2023, and I can say that Phil and Vanessa covered all my questions and dealt with all the applications to enable this to happen, all with silky smooth efficiency. At the time of installation, Colin and Richard completed the installation, with all work carried out to a very high standard (I think the constant flow of coffee helped :) ) There was a little issue with the EPS system but this was quickly sorted along with a faulty optimiser. Our system is running 100%, and we are so pleased with the performance we have had during January, and we are so looking forward to the summer months, just to see what we will be producing when the sun is out :) If you are thinking about getting solar / battery installation, I would highly recommend SolarGain 100% Thanks again to the SolarGain team 👍

Outstanding service from survey to installation. Friendly helpful and very patient!! regular updates, super team and no pressure…5 star!!

Just had our solar panels installed by solar gain. We couldn't have wished for better service. we were kept up to date through out the process of applying to the grid for connection and the eventual installation. The panels were installed on the date agreed with no fuss or bother. The crew that came to install the panels and electrics were excellent and the installation was completed in one day. Phil and Vanessa have been very happy to answer any queries or worries we might have had, and gave us a brilliant after sales service. Highly recommend solar gain.