Mole Energy Ltd Reviews

Had solar panels and battery fitted in January. Mole energy are so professional and treat you as the customer. So pleased we went with them. Even our electrician said the installation was one of the best he has seen.

Very happy with my solar and battery system and install

Very happy with my solar and Tesla battery install experience Friendly and helpful bunch of lads working well together Coordination between scaffolding and Mole Energy installation teams was very good The sales experience was also very good with a lot of time spent answering my questions and iterating the details of my requirements

Happy to recommend

Good experience throughout with Jamie, Stuart who did the survey, the whole team who did the installation and Olivia who has sorted all the paperwork afterwards. System was designed to my needs and designs updated as I learned more about it and what was possible (put as many panels on as you can!). Neatly installed and working well so far. Price was favourable compared to another local company

excellent service from start to finish

excellent service from start to finish, Mole Energy was recommended by Tesla for the supply and install. I'm now in discussions to expand the system with expansion batteries within a week of installation. very tidy install and all the staff have been super helpful.

Excellent service, excellent value.

I had been bitten earlier in the year with an installation that went bad, so was looking for a new supplier. Mole were absolutely outstanding. From the patience to understand my poor experience to the onsite visit and thorough discussion, to the designs and options, to the advice and then the scaffold and install. Everything has been easy, low presure and very clear. Dealing with this company and all of their team has been a remarkable example of superb customer experience. When the panel fitters came, they understood the mission...max out the roof without it looking rubbish...they got me an extra three panels on, which was amazing. Ok, not the cheapest, but honestly i tried to 'buy on price' and that went wrong...Mole deliver excellent service and excellent value. No complaints here, just compliments.

Great Service !!

Great Service !!

Excellent service from start to finish

The whole process from contacting Mole Energy to installation was made very easy with someone always available to answer any enquiries. The installation team were excellent with the fitting and helpful in explaining the system and getting it up and running. I would definitely use them again as the product was excellent.

From my first call asking about adding…

From my first call asking about adding another Tesla powerwall 2 and them changing my requirements to adding more solar panels to my existing installation the office team couldn't of been any more helpful. When it came to the installation they turned up on time and worked late on day 1 Making sure that the older installation and the additional installation all lined up and looked like they had always been there. Day 2 left the site cleaner than when they arrived and took time to explain everything and left everything well labelled. On day 2 the roofing team turned up and efficiently added the extra panels and left the site clean and tidy. I would have no hesitation in using them again or recommending them to anyone else.

The website says we'll quickly get you back to full power, we've got too wait six weeks for an appointment 😞

Previously had solar panels installed by Mole energy a few years ago, and this time they installed a Tesla Powerwall 3. The install was performed faultlessly by Shane and Connor who went above and beyond to complete within the same day. They are a brilliant hard working team who are friendly and are very clean in their work standards. I'd recommend Mole Energy without hesitation.

Powerwall 3 battery supplied and installed

Previously had solar panels installed by Mole energy a few years ago, and this time they installed a Tesla Powerwall 3. The install was performed faultlessly by Shane and Connor who went above and beyond to complete within the same day. They are a brilliant hard working team who are friendly and are very clean in their work standards. I'd recommend Mole Energy without hesitation

First class

First class. Always available on the end of a phone. Helpful advice. Reliable service. Used for many years and had PV panels and Tesla battery installations done by Mole Energy Ltd. Trustworthy and professional. Can recommend.

Excellent from start to finish

I engaged Mole Energy to install a solar PV system with connection to the electricity grid and a battery. I provided an outline brief and they quickly provided a proposal which met my requirements, including costs and technical specifications of all the components. The site survey and installation were carried out according to their schedule. Mole Energy managed the installation from end to end, including authorisation to connect to the grid and the scaffolding. Following the installation they provided a comprehensive set of documentation. I am delighted with the PV solar system and the service provided by Mole Energy.

Tesla Powerwall 2 Instalation

Great service from the team at Mole Energy Ltd. We are very pleased with our Tesla battery. The fitters were most helpful and instructive on time and very clean when having to come into the house. Would recommend this firm anytime.

Great service as usual had a slight…

Great service as usual had a slight problem with ev charger sorted it straight away

Good service from first enquiry to installation…

Good service from first enquiry to completion. No attempt to 'hard sell' the products. Excellent advice on survey and during the installation of the system, which was designed to suit our requirements. Everyone involved was polite and helpful throughout the process. The system was fitted in January 2024. We are delighted with the amount of solar energy that we are able to harvest. This is supported by our Tesla battery system. Financial savings are already apparent.

Solar Panels for Dean Prior Village Hall .

The trustees of Dean Prior Village decided to use Mole Energy to install 12 solar panels(5.1wp) because they had an exellent track record and one of the trustees has had already purchased solar panels, battery fitted to their home. It was an efficient and well organised company, from initial stages to the finished intstallation. The quality and finish was exellent. Highly recommended. Peter Thorn.

Sunshine happiness now guaranteed

Everything done correctly, at the stated time. Mole engineers were all cheerful, pleasant, patient and helpful, giving us full instructions on how the Tesla battery works.

From start to finish we had a great…

From start to finish we had a great experience with Mole Energy. We love the end product. Can't fault them on anything. It was our aim to work with a local company and we are pleased to find them so professional.

Did what they said and when they said

Did what they said and when they said. Fitters were wonderful, courteous and considerate. Altogether a neat and thoughtful job. Quick to sort out a small connection problem. All paperwork arrived soon after fitting. Highly recommended.

Excellent service after being letdown by Sungift.

After being badly letdown by Sungift Solar in Exeter, I was looking for a company with a good reputation of quality installations and customer service to add a storage battery to my existing PV installation. A neighbour had used Mole Energy for his PV and battery install and rated them very highly. I placed an order and my experience matched his with a Tesla Powerwall install that I am very pleased with. There was good communication throughout the project and the engineers on site were very respectful and went out of their way to make sure routing of cables and location of equipment was as unobtrusive as possible as well as being neat and tidy. We were so pleased with the quality of work and service, 9 months later we asked Mole Energy to install a second Powerwall which they duely did. This experience was as positive as the first install and therefore highly recommend them for storage battery installs.

We are really pleased with our Tesla…

We are really pleased with our Tesla battery fitted by Mole Energy Ltd. The fitters were most helpful and instructive on time and very clean when having to come into the house. Would recommend this firm.

Absolute pleasure to have on site.

We recently had Mole Energy install a large commercial system at our site, and the experience was exceptional from start to finish. From our initial contact with Richard, we received excellent advice and guidance throughout the entire process. Leading up to the installation, we enjoyed fantastic communication with the team, who provided a clear schedule of work. On the day of the installation, all the installers arrived on site promptly. They were friendly, professional, and an absolute pleasure to have on site. Their professionalism and demeanor are a true credit to Mole Energy. We couldn’t be happier with the service provided and highly recommend Mole Energy for their outstanding work.

First class service, and quality installation. Thank you.

customer service absolutely sucks. Follow-up on requests is none existent. I've contacted mole energy twice through mole valley farmers (agent). .installation was not a good experience either installers have an attitude. sales are good though mole energy a company that has gotten too big and cocky for its own good on after-sales service

Just had our panels installed by the team from Mole Energy. Superb service from start to finish and it was a real pleasure having their installation team with us all week. Very professional and would highly recommend them.

Great service and to the point when it comes to whether solar energy is appropriate for our property....we have ended up buying two sets of panels now from the team at Mole Energy so churning out more than enough power! Keep at Mole Energy

i was most impressed by Mole Energy as they were clearly technically proficient and understood the products sold. Unlike some solar companies, the process throughout was clear and concise. I've now completed three installations from these guys and i thoroughly recommend them. Well worth the five stars i allocates them.

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