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Solarfair Ltd T/a ekinect Reviews

Solar panel installer serving Surrey, the UK

Overall Rating

5.0

46 reviews across platforms

4.9

22 reviews

Trustpilot

5.0

24 reviews

Newest Reviews (40)

5/5

We used ekinect for our recent solar panel installation at our residential home. We had a great experience - clear communication, worked quickly when we needed something urgently prioritised, helped understand things in layman's terms and great aftercare. Would definitely recommend.

Sofia S12 Oct 2025
5/5

I had my solar panel and the battery installed by Ekinect energy. I would highly recommend working with them. Sam who runs it is great, he provides you with all the information, options, advice etc. Installing solar panels is a complex task but Sam puts it all out there for you to understand. He is responsive over calls and emails. Best part is he handles it all the way from the quote to final completion of task, you don't see many people in the mix which tends to happen in operating with bigger energy companies. I would strongly recommend working with Ekinect and Sam.

Altaf Patel14 Sep 2025
5/5
Trustpilot

Very speedy response

Very helpful and a quick response

Alan Singleton31 Jul 2025
5/5

Great a fast service. Peter the engineer turned up to investigate why my SPV system had stop producing power all of a sudden. He was very honest and clear about what he was doing and went out of his way to track down the problem, which turned out to be a damaged wire that was incorrectly repaired by my building contractor a the time. This took about an hour and explained what would need to be done and that he could get the office to quote for the work, if not i could always contact them for advice.

David Botley-Ball30 Jul 2025
5/5
Trustpilot

Large solar install and 2 home batteries

My knowledge of solar installations and batteries was virtually zero. Sam explained everything to me very patiently. He was clear, concise and visited site before anything was installed. He also sent a team of roof specialists at least twice, while we had a large scaffold erected. The install was stress-free and smooth. Batteries up and running in garage, with a phone app explained and a supplier tariff recommended based on our needs and consumption. We export to the grid when we are creating surplus energy (amazing!) All in all a superb service from start to finish. Reasonably priced and a lovely bloke too. Would certainly recommend to anyone. Many thanks.

Kevin Bell24 Jun 2025
5/5

Excellent work. Ben was very helpful in explaining what was happening, the job was completed very neatly and quickly and everything left clean and tidy. I'm very pleased.

Alan Crooks18 Jun 2025
5/5

Very professional service. They were able to install solar and a battery much quicker and sooner than I was expecting. The team were amazingly helpful and friendly.

Martin Crow25 May 2025
5/5
Trustpilot

Brilliant service

The communication and service was great. They were able to install much sooner than I was expecting and did a great job. I am very happy with everything.

Martin25 May 2025
5/5
Trustpilot

My experience with ekinect was absolutely first class from start to finish !

My experience with ekinect was absolutely first class from start to finish . Outstanding quality of product , installed in an efficient and professional way. Customer service and both before and after care second to none.

Martin Roots19 May 2025
5/5
Trustpilot

Ekinect saved me!!!

Ekinect saved me! I had been speaking to Sam for months who patiently helped me to understand the benefits of different products and what would be best for my home, but I didn't work with him initially because I wanted to work with a larger, more established solar provider. After signing up with the large firm and then being let down by them months later, I reached out to Sam again and my panels and battery were installed within less than a month. Sam and his team were fantastic, explaining everything every step of the way! My only regret is that I didn't sign up with him in the first place. I have already recommended Ekinect to my family and friends.

Little15 May 2025
5/5
Trustpilot

EV Charger

Really pleased with my EV Charger. Great to deal with Sam from ekinect, very responsive, honest, professional. Highly recommended.

Ben Marchant14 Mar 2025
5/5

Highly Recommend. I was so impressed with Sam and the service he provided. The installation is great and throughout the process everything was done professionally. Really pleased.

Ben Marchant13 Mar 2025
5/5

Very professional, reasonably priced, good communication

Richard Vernazza6 Mar 2025
5/5

Had solar panels installed. Sam kept me informed of all work required. Scaffolders were proffesional and quick. Insatllers wer excelent hard working and cleaned up all the mess before leaving. Sam was exceptional in holding my hand through all the installation and setting up the App. Saving between 60 to 70 percent on my electric bills and it is not even summer. Excelent sevice, can thoroughly recomment them.

Terry Manning5 Mar 2025
5/5
Trustpilot

Very professional

Very professional and competitive prices, very good communication

Richard Vernazza5 Mar 2025
5/5
Trustpilot

Had solar panels installed

Had solar panels installed. Sam kept me informed of all work required. Scaffolders were proffesional and quick. Insatllers wer excelent hard working and cleaned up all the mess before leaving. Sam was exceptional in holding my hand through all the installation and setting up the App. Saving between 60 to 70 percent on my electric bills and it is not even summer. Excelent sevice, can thoroughly recomment them.

Terry Manning5 Mar 2025
5/5

⭐⭐⭐⭐⭐ We have worked with ekinect Energy on multiple projects, and each time they’ve exceeded expectations. For our recent solar panel installation and energy recovery, they were always on time, finished ahead of schedule, and handled everything on-site without a hitch. Their team is extremely knowledgeable and easy to work with, making each project smooth and efficient. Their professionalism and expertise are second to none, and we’ve always been confident in their ability to deliver great results. We highly recommend ekinect Energy for anyone looking for reliable and expert solar panel installation. We look forward to working with them again in the future! CCB

Luke Wheeler15 Jan 2025
5/5
Trustpilot

I recently had solar panels installed…

I recently had solar panels installed by Ekinect, and I couldn't be more pleased with the entire experience. From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient. They took the time to explain the whole process, from energy savings to maintenance, and answered all of my questions with patience. The installation crew was punctual and respectful of my property, and they completed the job ahead of schedule. I was impressed by how quickly they worked without compromising on quality. I also appreciate the excellent customer service—whenever I had a question or needed assistance, they were quick to respond and offered clear, helpful guidance. Overall, I highly recommend Ekinect for anyone considering solar energy. Their commitment to quality and customer satisfaction is evident. Thank you!!!

Daniela Trindade26 Nov 2024
5/5

I was very happy with the service and quality provided by Sam at Ekinect who carried out a recent solar panel installation at a property I manage! Having rang around many companies Sam responded promptly to my messages/questions and asked me lots of relevant questions since we were having to replace a system already in situ. I found him to be incredibly professional, knowledgeable, and attentive. He took the time to explain every step of the process, making sure I understood the benefits and the technical details. The installation hit a bit of a bump on the way but this was immediately resolved and the installation was completed as scheduled. Sam and his colleague were punctual and respectful of our property, and the area they worked in. It was clear they took pride in their work, which showed in the careful setup and testing to ensure everything was working at maximum efficiency. Price wise they were competitive so that coupled with the exceptional customer service I received made these guys stand out above all others. If you're considering going solar, look no further. This company combines top-notch expertise with genuine care for their clients, making the entire experience stress-free and rewarding. Highly recommended.

Deborah Parker29 Oct 2024
5/5
Trustpilot

Exceptional Customer Service

I was very happy with the service and quality provided by Sam at Ekinect who carried out a recent solar panel installation at a property I manage! Having rang around many companies Sam responded promptly to my messages/questions and asked me lots of relevant questions since we were having to replace a system already in situ. I found him to be incredibly professional, knowledgeable, and attentive. He took the time to explain every step of the process, making sure I understood the benefits and the technical details. The installation hit a bit of a bump on the way but this was immediately resolved and the installation was completed as scheduled. Sam and his colleague were punctual and respectful of our property, and the area they worked in. It was clear they took pride in their work, which showed in the careful setup and testing to ensure everything was working at maximum efficiency. Price wise they were competitive so that coupled with the exceptional customer service I received made these guys stand out above all others. If you're considering going solar, look no further. This company combines top-notch expertise with genuine care for their clients, making the entire experience stress-free and rewarding. Highly recommended

Deborah Parker29 Oct 2024
5/5

Sam and eKinect as a whole were fantastic. We had a flat roof of unknown weight bearing capacity. Also I requested an unusual set up. Sam took care of the problems and now I have a fully commisioned and signed off 5KW system. Would strongly recommend, very good value.

Jimmy Holloway10 Oct 2024
4/5

Excellent advice. Sam was very patient and thorough. No hard sell. Would recommend this company

Alan wilson10 Oct 2024
5/5
Trustpilot

Sam and eKinect as a whole were…

Sam and eKinect as a whole were fantastic. We had a flat roof of unknown weight bearing capacity. Also I requested an unusual set up. Sam took care of the problems and now I have a fully commisioned and signed off 5KW system. Would strongly recommend, very good value.

Peerless Windows10 Oct 2024
4/5

The team at Ekinect were able to accommodate my circumstances, offer and deliver a prompt installation and deal with problems efficiently.

Mark Lucas28 Sep 2024
4/5
Trustpilot

Prompt and satisfactory installation

The team at Ekinect were able to accommodate my circumstances, offer and deliver a prompt installation and deal with problems efficiently.

Mark28 Sep 2024
5/5

ekinect are an extremely knowledgeable and reliable team. Their communication was fantastic throughout the whole process. The team were very polite, clean and tidy. They were at hand to answer the most mundane questions that we had. I have already recommended ekinect to friends and family

Liam Purcell23 Aug 2024
5/5
Trustpilot

ekinect are an extremely knowledgeable…

ekinect are an extremely knowledgeable and reliable team. Their communication was fantastic throughout the whole process. The team were very polite, clean and tidy. They were at hand to answer the most mundane questions that we had. I have already recommended ekinect to friends and family

Liam Purcell23 Aug 2024
5/5
Trustpilot

Sam was reassuringly knowledgable. Delivered on service, price and quality.

Sam was reassuringly knowledgable and quick to offer up advise and solutions beyond my original expectations. I cant express enough the quality of service and ability to understand our needs. Ive had alot of work done over the years renovating my house and dealing with trades, ekinect are different! Easy communication, understood our needs plus delivered on price and quality!

Dan22 Aug 2024
5/5

Excellent company , very professional, knowledgeable and a pleasure to do business with. Sam goes over and above for his customers . No hard selling , gives great advice , but also listens to your needs . The whole process when so smoothly. I would highly recommend , and will be using again on some more of my properties . Thank you Sam and your team for an excellent install .

Gertie Owen24 Jun 2024
5/5
Trustpilot

I had a great experience using ekinect

I had a great experience using ekinect. Sam was excellent throughout the process, his knowledge and professionalism really stood out. I wish more companies could be like him. He was very responsive and made the whole process seamless. His team was also excellent and had everything up and running in a few days. I hope ekinect goes from strength to strength as they deserve it.

gertie owen24 Jun 2024
5/5
Trustpilot

Solar panel installation

After receiving a few quotes and considering our options, we are very pleased to have gone with Ekinect. Sam is professional, responsive and works to a very high standard. Highly recommend.

Calum J3 May 2024
5/5

I was looking for a company that would install optimizers for solar panels on my property, Ekinect, took on the task, the gentlemen did it efficiently and quickly. I recommend to everyone

Paweł Maleszewski1 May 2024
5/5
Trustpilot

Solar panel optimizers instalation

I was looking for a company that would install optimizers for solar panels on my property, Ekinect, took on the task, the gentlemen did it efficiently and quickly. I recommend to everyone

Paweł Maleszewski1 May 2024
5/5

Looking for Solar panels & batteries. Ekinect were recommended by a family member. It was all seamless from start to finish. No hard sell, 3 comprehensive quotes covering different options & a lead time of 10 days before the work started. Two days for the install & it’s worked just as desired from switch on! Very pleased with the quality of work, how well the system works & the price. Very pleased!

David Meade19 Apr 2024
5/5
Trustpilot

It all went seamlessly from start to…

It all went seamlessly from start to finish! Three comprehensive quotes giving me 3 options to choose from. Ten day lead time before scaffolding went up & install started the day after. Two days to install solar panels, Inverter & batteries and it went off without a hitch! Fantastic people providing an excellent service at a reasonable price. Nothing but compliments for the team, the quality of work & the desire to go above & beyond.

Customer19 Apr 2024
5/5

A top job, completed to a very high standard with great communication throughout the project i would highly recommend Ekinect Energy to anyone, great bunch of lads!

mark green8 Apr 2024
5/5
Trustpilot

A top job

A top job, completed to a very high standard with great communication throughout the project i would highly recommend Ekinect Energy to anyone, great bunch of lads!

Mark green8 Apr 2024
5/5
Trustpilot

was excellent service

was excellent service, cannot recommend highly enough

paul wrench2 Apr 2024
5/5

The quality of work and attitude of the engineer matched the initial conversation when booking the appointment. The whole process, beginning to end was actually a pleasure. I'd highly recommend.

Sid Tomkins18 Mar 2024
5/5

ekinect have been exceptional from start to finish with the installation of solar panels on my home. The level of service and professionalism they provided is second to none; from the initial discussions to the completion of the installation, they have been patient, respectful and knowledgeable at every step. The customer service I have received throughout the process has been incredible. During the initial consultations, they took the time to thoroughly explain the benefits of solar energy, assess my specific needs, and address any concerns I had, ensuring I fully understood every part of the process. They were also able to provide a highly detailed (and accurate) breakdown of costs, potential energy savings (my costs have halved, and I actually received a negative bill in the summer), and a realistic timeline for the installation. I’d highly recommend having a battery system installed too, it felt like a sensible decision for us, on the basis the house is normally empty for large chunks of the day, and it is more cost effective to store the energy and use it later (stored energy is worth more than what our supplier would pay us for over-produced energy), which means that the payback period actually decreases too! If you are considering solar, do give them a call - I couldn’t recommend the company more.

Rebecca Faircloth29 Jan 2024
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