Steve Gregor Plumbing & Heating Ltd T/A Gregor Heating, Electrical & Renewable Energy Reviews

Lovely friendly and knowledgeable engineer.

Job 117338, Lovely engineer, came and fixed a valve in my heating, gave advice on how to maintain my heating system, very knowledgeable and kind. Thank you!

problem identified very quickly and…

problem identified very quickly and sorted.

Friendly and efficient

Friendly, efficient engineer, explained and completed the job really well. Will use again, thank you 🤩

Terrible.

Booked in a service, they failed to show. Said they had lost the confirmation, despite us having proof of emails sent.

Both Professional & friendly engineer

Both Professional & friendly engineer Very helpful & did not at all mind my questions. Good clean job.

Great professional service.

Arrived within time window and introduced himself. A very polite and professional engineer. He listened to my concerns and has made an accurate diagnosis regarding a likely faulty boiler part within a new boiler. Very happy with the service, efficiency and plan to resolve the problem via the manufacturer under warranty. Thank you for your ongoing supportive and efficient service. I would highly recommend the company.

Good service

Arrived as scheduled and dealt with the issue quickly and politely.

First class service

First class service, from booking the job to receiving confirmation they were coming. Paul is a credit to your company, very polite, friendly and knew exactly what had to be done. Thanks again Gregor Heating

Helpful staff

Helpful staff, came out quickly as it was an emergency

The engineer arrived on time

The engineer arrived on time, very bright and breezy. Replaced unit, all now ok Thanks very much 😀 👍 😊

Great experience

Very nice engineer, solved the problem

Leak in kitchen fixed

The engineer was very knowledgeable and showed exceptional expertise. They were polite and arrived at a decent time. I would recommend this service to friends and family. Thank you!

The guy that came to fix my heating was…

The guy that came to fix my heating was brilliant really friendly fixed my heating on the first visit great service thank you

Our experience with Gregor heating…

Our experience with Gregor heating customer service is always very positive, from the polite & helpful personnel on reception to the engineers who service our airsource heatpump. James, the engineer that serviced our heatpump this week was very helpful, polite & efficient. I highly recommend Gregor heating for installation & servicing (Gregor heating installed our underfloor heating & airsource heatpump).

Great customer service

Great customer service from the person on the phone. Engineer was polite and quick, fixing the issue within an hour.

Boiler service

Your engineer phoned and messaged us to let us know that she was on her way. She introduced herself and brought in her kit. She checked the flue pipe up through the loft and then carried out the service on the boiler itself and reported back to us. All was carried out in a friendly and efficient way and left us very pleased with what was done. Full marks to Gregors and their team.

Excellent Customer Service

We had a young gas service technician attend to service our boiler called Dan Cave. Dan was polite, professional and courteous at all times and also providing good advice for future payment plans for boiler care. Please pass on our thanks to Dan.

The engineer was very friendly and…

The engineer was very friendly and polite

What can I say James is an asset to your company

What can I say James was a great young man. Not only did he service the air source heat pump but he explained how it works . My husband has been diagnosed with cancer and is suffering with the cold. James set the radiators to become warmer as they were only Luke warm. He showed me how to use the thermostat efficiently the house is warmer and more comfortable. He explained everything and told me I could ring anytime and ask for him. Thank you James you are an asset to your company. It’s nice that someone in your company knows how the heat pumps work. Thank you again James.

Absolute professionals

Absolute professionals. The engineering specialist arrived exactly on time, explained the process for the boiler and heater inspections and then proceeded to neatly and carefully complete the work. Highly recommended.