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Evolve Home Energy Solutions Ltd Reviews

Solar panel installer serving Norfolk, the UK

Overall Rating

4.7

860 reviews across platforms

4.6

283 reviews

Trustpilot

4.7

577 reviews

Newest Reviews (40)

5/5
Trustpilot

Great info

Callum spent time reviewing my current insulation. He offered some very useful information, explained things clearly for me. Hopefully getting sorted soon. Thank you

Carol2 Mar 2026
5/5
Trustpilot

Bailey was great

Bailey came to do a home visit at my property for cavity wall insulation. He talked me through the process and explained the key parts of having adequate ventilation and after checking the cavities, he informed me that they were actually already insulated with grey bead but as a new home buyer we couldn't tell due to the new rendering. Thank you for your time and effort Bailey, outstanding and would recommend Evolve! A reliable company with reliable staff and the whole process was easy from start to finish.

Shelena Grant1 Mar 2026
5/5
Trustpilot

Bailey came to do an EPC for my…

Bailey came to do an EPC for my property and he was very efficient and professional. He walked me through the whole process and explained clearly what he needed access to. He was a friendly, polite lad and he is clearly knowledgeable about what he does. Would highly recommend both him and Evolve to anyone. Thank you Bailey.

David1 Mar 2026
5/5
Trustpilot

Callum came out to my property on a…

Callum came out to my property on a saturday and was fantatsic. He was professional and polite and walked me though everything step by step. Just want to say what a fantastic asset to the company. Aimee

Happy1 Mar 2026
5/5
Trustpilot

Would 100% recommend Callum he come out…

Would 100% recommend Callum he come out gave us some great advice and a very reasonable quote lovely fella

customer27 Feb 2026
5/5
Trustpilot

Simple, communicative and speedy.

Had callum over to complete an epc this week. No hanging around which meant I could get to work quicker with as little disruption as possible. Thank you

Faiz27 Feb 2026
5/5
Trustpilot

Great communication from callum with…

Great communication from callum with the appointment. Text the night before and was bang on time. Very efficient in his work and explained everything that he was doing while he was here.

Beryl Jones27 Feb 2026
5/5
Trustpilot

Great service

Callum came to check out current insulation and gave us advice on what would be the best option for us moving forward to save money on our energy costs. Really informative and friendly, would recommend to anyone, 5⭐ service!! Thank you.

Kelly27 Feb 2026
5/5
Trustpilot

Very professional company

Very professional company. Was impressed with customer service. Callum who came out to advise on our current insulation provided I.d upon arrival and was very polite. Thoroughly went through and explained everything to me. Several options given and pricing was great.

Vicki27 Feb 2026
5/5
Trustpilot

Excellent service

Callum turned up on time, very friendly and helpful. Looking forward to getting the work done in the next few weeks.

Mark Helmich27 Feb 2026
5/5
Trustpilot

No confusing jargon!

Callum explained everything in a clear way, without any jargon. A credit to your team!

Terry27 Feb 2026
5/5
Trustpilot

Callum gave advice on my loft…

Callum gave advice on my loft insulation requirements and I found him very knowledgeable and informative.

Megs27 Feb 2026
5/5
Trustpilot

Absolutely professional!

Incredible team both : SHANE AND MIKE! Did the cavity wall insulation and our place and from start to finish cant fault anything! Communication was prompt since they knew they were coming, sent updates throughout the day! Once started the job and worked through very polite and respectful men! Clean and work consciously! Very pleased with Shane and Mike! Hardworking and genuine people!

Ann27 Feb 2026
5/5
Trustpilot

Callum gave some great advice,really…

Callum gave some great advice,really friendly and helpful

gemma honeyman27 Feb 2026
5/5
Trustpilot

Bailey Grant - exceptional

Bailey Grant was absolutely brilliant during my solar assessment. From the moment he arrived, he was friendly, approachable and easy to talk to – no pressure, no sales tactics, just a genuine conversation about what would work best for us. What really stood out was how observant and thorough he was. He didn’t just glance at the roof and throw out numbers – he properly assessed everything, explained what he was looking at, and made sure we understood the process. You could tell he knows his stuff and takes pride in doing the job properly. Most importantly, he was completely honest. He was upfront about the pros and cons, realistic about potential savings, and never once tried to oversell anything. It felt like he genuinely wanted us to make the right decision, not just any decision. If you’re thinking about solar, I’d highly recommend having Bailey do your assessment. Professional, knowledgeable, and a genuinely great guy to deal with.

Oscar Diamond27 Feb 2026
5/5
Trustpilot

Brilliant Service From Bailey

We got in touch with Evolve for a loft insulation assessment, and Bailey carried this out for us. He was helpful, polite, and very informative throughout the process, clearly explaining everything and answering any questions we had. We were really pleased with the service provided and would happily recommend Evolve to others.

Darius Brown26 Feb 2026
5/5
Trustpilot

Bailey was great and professional

Bailey was great and professional. A real asset to the company ✅

Owen Davies26 Feb 2026
5/5
Trustpilot

Bailey completed my assessment

Bailey completed my assessment, he was respectful, professional and knowledgeable. What a credit to the company! Would recommend him and Evolve!

Grace26 Feb 2026
5/5
Trustpilot

Callum came to do a loft inspection

Callum came to do a loft inspection and offer some advice on efficiency of insulation. His knowledge was excellent and he presented it in a very simple to understand manner which made it easy for us to get to grips with! Brilliant 🤩

Lee Howells26 Feb 2026
5/5
Trustpilot

Being housebound disabled the visit to…

Being housebound disabled the visit to review the cavity wall and loft was very informative and honest I would recommend this to any person needing advice going forward looking to have energy saving done brilliant service

Nige Pugh26 Feb 2026
5/5

Had a survey completed by Bailey, he was very helpful, professional and provided plenty of knowledge to any queries I had. Would happily recommend to anyone if they need this type of service.

Simon Thomas24 Feb 2026
5/5

Callum came to my property today to carry out a loft inspection. He was very knowledgeable and explained what was required very eloquently. Very trustworthy and would highly recommend.

Katie John24 Feb 2026
5/5

Bailey was a top bloke! Very informative and helpful throughout the whole process. Would highly recommend, many thanks!

Norman Beige24 Feb 2026
5/5

Bailey was great, couldn’t have asked for a better experience. He was very knowledgeable, thorough and put me at ease immediately. I wouldn’t hesitate to recommend, especially Bailey!

S L24 Feb 2026
5/5

Bailey was absolutely brilliant from start to finish. He was professional, knowledgeable, and genuinely helpful throughout the entire experience. He made everything smooth and stress-free, and his friendly approach really stood out. It’s clear he takes pride in what he does, and it shows in the level of service he provides. I wouldn’t hesitate to recommend him to anyone. Thank you, Bailey!

Henry Williams24 Feb 2026
5/5

Callum attended this morning to carry out the cavity survey, he arrived at the time stated, he explained why he was here and what he was going to do. He explained that the survey should take around 20 minutes. Callum was true to his word, he was done within 20 minutes. I asked about next steps, he explained that once his report was sent it will then be decided on the best approach then the work will be booked, he explained that his company is hoping to get work completed by the end of March. Callum was polite, friendly and was happy to chat which makes a difference to other workpeople I have encountered in the past.

Amber Hall19 Feb 2026
5/5

Bayley was really helpful with a polite and friendly manner. Bailey explained everything step by step as he continued to check my home. Thank you very much

Maxine Day12 Feb 2026
5/5

Really smooth retrofit survey carried out by Callum. Went through the property methodically and explained everything I asked about. Lovely chap too!

Bruno Alves de Sousa10 Feb 2026
5/5

We were very impressed with George. He called ahead and arrived when we expected him. Once here he explained what he had to do any why. George was a polite and courteous young man. He appeared to make efficient use of his time here and left roughly when we expected. Importantly, he was friendly towards the cat which we are babysitting and respected our request to make sure she didn't escape.

Steve Lewis6 Feb 2026
5/5

Bailey came to assess our property for loft and cavity wall insulation. He was polite friendly and very informative about what work would need to take place should we go ahead with any work. While it was decided due to some unforeseen complications with my property that we couldn’t go ahead with anything at this time, Bailey seemed very knowledgeable about the process and was forthcoming with advice and solutions to help us be in a position to discuss again in the future. Great customer service and would recommend Evolve Home Energy Solutions if you are considering full home insulation and looking for an honest and frank discussion about the process.

Aaron Flanigan2 Feb 2026
5/5

Bailey attended our property as booked. He was very polite and informative. He was honest with us as the work we thought we needed wasn't required. Thank you bailey and evolve.

Adam Kinnersley31 Jan 2026
5/5

George assessed my home today for work to be carried out. He arrived on time. He was very polite and explained in detail everything to expect when the work gets completed. I would well recommend the company.

Martina Griffiths30 Jan 2026
5/5

I’ve just had 6 solar panels installed by Evolve Solar and couldn't be happier with the experience. From start to finish, the team was professional, friendly, and incredibly efficient. They took the time to explain exactly how the system works and what I needed to do next in a way that was very clear and easy to understand. The installation itself is neat and looks in excellent condition on the roof. It’s rare to find tradespeople who are this thorough and genuinely helpful. Highly recommended!

S D22 Jan 2026
3/5

This company fitted our new storage heaters and we couldn’t fault them at the time. They were all so polite and friendly and the job they did was fantastic! Where they lack is customer after care. In the past week we’ve had issues with the heaters not working properly and with the temperature getting as low as -7 at some points we needed it sorted. We’ve rang them 3 times and been told someone would call back. Nobody has. We’ve emailed them and got no reply. We’ve filled out the online contact form and got no reply. We’ve now been without proper heat for an over a week and having to use electric fan heaters to keep warm which is using a huge amount of electricity! Very disappointed in Evolve & their aftercare. *** I just want to say that after posting this review a lady from this company called me and apologised for not responding to our calls. She assured us that someone would be contacting us within the hour to speak to us about our issues. About 10 minutes later an engineer called and a home visit has been arranged for the end of the week to fix our heaters. The lady then called again to make sure we were happy with the outcome.

Emma Buckland13 Jan 2026
5/5

Rhys arrived promptly and communicated well both before the survey appointment and during. He explained what he was looking for, why and how it might affect the process and quote. He checked the loft insulation and said it was easily within code and did not need replacing nor additional work. He answered my questions fully and explained processes clearly. Other than his support for the wrong Rugby team, I can't fault his professional opinion and comment. I hope the rest of the Evolve team match his standards when the installation takes place next week.

K13 Dec 2025
5/5

Contacted Evolve Home Energy Solutions to enquire about loft insulation. Given an initial estimate on the phone which was then supported by Rhys who came out in person to provide a detailed quote for loft insulation, some boarding and two loft ladders. He took his boots off on entry to the house and took me through any issues that he spotted (eg. position of the loft ladder, position of the boarding). Now just waiting for the quote to come through. Excellent service to date with a professional company that seems to value top quality customer service.

m freeman8 Dec 2025
5/5

George came today to do certain tests regarding having solar panels fitted. He was respectful of our home, he took his shoes off on entering. He explained everything he was going to do and was happy to answer any questions we had. He gave us a lot of confidence as he was explaining everything. An excellent employee in our opinion, and should be rewarded as such

yvonne thomas27 Nov 2025
5/5

Bailey came today to perform a full survey. This company is fab and have brilliant blokes working for them. He was concious of his surroundings, made me aware where he was going in the house. (I had to stay mainly in the lounge due to having my little one). Polite, informative and professional.

Katy Barlow12 Nov 2025
5/5

I would like to give some feedback on Rhys Morgan who attended my home today. When Rhys came into my home, he was very respectful and insisted on taking his work boots off which no one work man has ever done. I felt confident in his ability to carry out this job and this made me confident that this issue is one major step closer to getting sorted after all these years. He carried out the job in a professional and timely manner but he was also friendly and approachable. He is a great asset to your team and should be praised and recognised for his hard work and dedication to his trade.

Elaine Marshallsay11 Nov 2025
5/5

Bailey & Callum were great. Really helpful & informative, gave the house a thorough assessment, took the necessary details & provided a follow up visit booking slot too. Given our situation, this was really really appreciated.

Mr P13 Oct 2025
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