Sol4r Energy Ltd Reviews

I don't use this company again. The company work is below average. I don't like this company service 😞. Don't recommend any one.

We recently engaged Sol4r Energy to install a SigEnergy system with Aiko panels, and the experience was exceptional. From the initial consultation onward, the team demonstrated a high level of expertise and commitment to delivering a, well‑managed installation. They provided thorough explanations of the system’s features and performance insights, ensuring we understood exactly what to expect. All required certifications were issued promptly. A particularly complex cable run was completed to an excellent standard, showcasing both skill and care in their workmanship. The installation of the SigEnergy gateway was handled seamlessly, and every member of the team maintained a professional, respectful approach throughout the project. Overall, Sol4r Energy delivered a high‑quality service and a customer experience.

Solar install

We recently engaged Sol4r Energy to install a SigEnergy system with Aiko panels, and the experience was exceptional. From the initial consultation onward, the team demonstrated a high level of expertise and commitment to delivering a, well‑managed installation. They provided thorough explanations of the system’s features and performance insights, ensuring we understood exactly what to expect. All required certifications were issued promptly. A particularly complex cable run was completed to an excellent standard, showcasing both skill and care in their workmanship. The installation of the SigEnergy gateway was handled seamlessly, and every member of the team maintained a professional, respectful approach throughout the project. Overall, Sol4r Energy delivered a high‑quality service and a customer experience.

Was recommended through a friend who had an excellent experience and service with them. They called at my convenience and talked me through the process. Came over for a more detailed survey and were flexible in my request to not have panels on the roof and install on the flat roof. Provided a detailed breakdown on benefits and potential savings. Were flexible on the quote and accommodated my changes and on installation day worked tirelessly to ensure install and commissioning was completed even through the we had all 4 seasons in one day with the weather. Excellent communication throughout, and so far very good after care. Would highly recommend this company. Am now looking to get my AC and EV charger installed by them.

Good value and professional company

Was recommended through a friend who had an excellent experience and service with them. They called at my convenience and talked me through the process. Came over for a more detailed survey and were flexible in my request to not have panels on the roof and install on the flat roof. Provided a detailed breakdown on benefits and potential savings. Were flexible on the quote and accommodated my changes and on installation day worked tirelessly to ensure install and commissioning was completed even through the we had all 4 seasons in one day with the weather. Excellent communication throughout, and so far very good after care. Would highly recommend this company. Am now looking to get my AC and EV charger installed by them.

Professional Team and Quality Solar Panels

I just wanted to take a moment to share how impressed I am with the recent installation of Aiko panels at our home in Sutton. From start to finish, the entire Sol4r team was extremely professional, courteous, and efficient. Not only was the solar installation carried out with great care and precision, but your team also went above and beyond by fixing a section of our roof and cleaning out the gutters without any additional charge. The use of scaffolding made the process easy, and everything was handled with great attention to detail. Special thanks to the roofer (whose name I unfortunately don’t recall) for his expertise, and to the installation head for the incredibly neat and tidy job. It’s rare to come across a company that delivers such high-quality service across the board. I would highly recommend Sol4r to anyone considering solar panel installation.

My Solar installation in Surrey

We had a SigEnergy system installed with Aiko panels by Sol4r Energy in January, and I couldn’t recommend them more highly. From the very beginning, the team was knowledgeable, transparent, and professional throughout the entire process. All the system insights were clearly explained, and the relevant certifications were delivered within just two weeks, only the grid application took a bit longer, which is understandable. They also carried out a complex cable run that was executed to a very high standard, showing real attention to detail and technical expertise. The SigEnergy gateway was installed seamlessly, and the entire team maintained a high level of professionalism from start to finish. If you’re looking for a company that knows what they’re doing and delivers on their promises, Sol4r Energy is the one.

The company telephone 03301242945 never…

This company is very reliable and happy to recommend to other people to install Solar

Unprofessional with poor customer service

We entered into a contract with Sol4Energy to install solar panels at our home. They did no evaluation to ascertain suitability of these panels for our property leading to a failed installation and causing damage to our property during installation. It has been a very frustrating process to claim just our deposit back (it took them 2 months to return our deposit back after numerous emails and calls). They also refused to take any accountability for damages caused to our property (even though the contract allows for this). They went radio silent and never returned calls. Their sales process on the other hand is highly misleading where they make tall claims on the benefits of solar and their service (example our solar panels will take your EPC to a guaranteed A - which we all know is not accurate) and take calls at all times of the day giving a false sense of proactiveness. They are nowhere to be found if things go wrong. In summary, a highly irresponsible and unprofessional setup that I would avoid at all cost. If you use them, please double check all proposals with a structural engineer on suitability of panels as they have no such capability. We never leave negative reviews for any business, but felt compelled to do so in this instance so future customers can avoid landing in a similar situation.

very helpful and thorough team with…

very helpful and thorough team with arranging planning permission and carrying out installation

An excellent installer of solar power…

An excellent installer of solar power and a contractor who provides good and timely advice pre and post installation. In a market crowded with opportunists with limited regard for customers, my experience of this company is of a team who listens to its clients and aims to deliver its best at all times.

The staff were honest and helpful.

The staff were honest and helpful. Their messaging was the same from start to finish , very reassuring, no hidden costs.

Flexible and good value installation

Very prompt service with regard to booking the survey and installing the panels, battery and car charger. Good price, much better value than the two quotes from the leading utility companies and much more flexible as to where they would install the panels so we could have 15 rather than the 10 or 5 max quoted by the other two. We are very pleased with the system and installation. Connecting the car to Octopus was painful - all email addresses for car, charger and octopus need to be the same which we were not advised of prior to setting up accounts but otherwise a very good experience.

Knowledgeable, caring and responsive

Kind, knowledgeable and always very responsive care from Mark each time I have dealt with him. Many thanks to him and his team.

Solar Panels Installation

I recently had solar panels installed on my property and I couldn't be happier with the results.The installation process was smooth and the team was very profesional . Avtar, the team leader ,was very knowledgeable, efficient and profesional throughout the entire proces. I highly recommend this team for anyone looking to switch to solar energy. Thank you for such an excellent job .

Big investment choice made easy

Deciding to install solar panels is a big investment. I had several quotes and discussions with prospective providers to make the correct decision. Out of all of the quotes, Sol4r Energy stood out. They (Mark) listened to what I wanted and my concerns. Unlike other providers, Mark advised me on panels and more importantly, battery performance. I then decided that I would trust Sol4r Energy with the installation. No regrets whatsoever. Brilliant. Avtar and his team were very professional and talked me through the process of installing. Very clean and excellent work with the cabling. The app provided is very good. It’s addictive to watch how much energy is being produced and used. I have had a few follow up visits and calls with Salah to see how I am getting on with the system. I have been advised what I need to do next with certification so I can get on the right tariff with the right supplier. I now have an excellent system that will reduce my costs by 75% so I am no longer dreading the next energy price cap cycle. These guys are very passionate about the products. It’s a refreshing experience that they are not going to sell you any old product. They listen to ensure that you get the best possible product for your needs.

Superb from start to finish

Great communication throughout. Very helpful with answering any questions.

Solar panel installation

Solar panel installation the team at sol4r arranged my planning application and although this was a lengthy process once planning was approved, the installation went ahead.The product is absolutely amazing and the installation team were nothing short of brilliant,I am a very fussy customer but I could not fault their workmanship in anyway from start to finish, Great job guys, now enjoying free Electricity can't thankyou enough Peter.

A reliable and trustworthy company for solar installation

[Update 22-08-2024] After eight months my Growatt inverter developed a fault and my generation dropped to half of the rated capacity and it stayed that way for ~3months. When I noticed the issue I reached out to Sol4r and within three weeks of my email, I had a team come over and inspect everything and replace the faulty inverter on the spot. This was a commendable step because going through the warranty claim would have taken more time but Sol4r was able to offset that. There were a few communication delays from Sol4r that caused some stress, but I later found out it was because of absences and personal reasons. Through this experience Sol4r once again demonstrated their excellent service and commitment to their customer. _________________________________ This is a review for a solar panel installation done by Sol4r energy. We had 14 solar panels, Growatt SPH5000 inverter/battery (5kW) and a Zappi 2.1 EV charger installed by Sol4r team in Sep 2023 (in Worcestershire, the price was ~12k). The work was done very professionally by Mr.Salah and his team. From the initial quotation phase to the end of the job, they were very helpful in explaining the details (including the technical aspects) in a clear and genuine manner. At no point did we feel like they were trying to coerce us into anything, we felt like they were sincere and reasonable. The team showed up on time as promised for fitting the scaffolding and within a week we had the installation complete. All of the electrical and mechanical work was done swiftly by his team who were friendly and competent. I was very pleased with how they handled everything and in one day we transformed into a solar powered home. The DNO paper work that came after the installation stalled due to some unseen reasons but I am quite sure it was due to the bottleneck on the end of our grid supplier and not Sol4r. I eventually got the G98 approval in Dec 2023 and the communication from Sol4r could have been a bit better. Although all the necessary details for chasing this DNO application was provided by Sol4r; it did take many emails, phone calls and voice messages to get there and I found this a bit stressful. The aftercare from Sol4r has been very good and they did come through on that promise. Whenever I needed some technical assistance, whether to configure the settings on the Growatt app or for the Zappi EV charger, Mr.Salah was responsive and very helpful indeed. Overall we are very satisfied with the installation, price and aftercare we received from Sol4r and one area they can improve on is with the communication during the DNO application. I would recommend Sol4r and Mr.Salah for your solar convertion.

Great service, I was well looked after

Great with all aspects of the installation and trustworthy company. The team were very efficient and knowledgeable. Throughout the process they went above and beyond to ensure I was updated and happy with the installation. They resolved all the issues left by my previous installer. I have no hesitation in recommending this firm, their work is of the highest standard and their customer service is excellent. I would give them 10 stars if I could!

Sol4r Energy Ltd, Growatt system

The installation of the Growatt Inverter and Growatt Batteries by Sol4r Energy Ltd has been a seamless and satisfactory experience, the process began with a recommendation from a trusted family friend, which prompted me to consider Sol4r Energy Ltd for the job. After comparing several quotes and reviews, I decided to proceed with Sol4r Energy Ltd. The initial contact with the area sales consultant, Mr. Mel Parnell, led to a home visit and survey, resulting in an agreeable quote and prompt confirmation from the company's head office. The scheduling was handled efficiently, with regular updates and confirmations provided by Mr.Parnell, ensuring that I was well-informed of the installation timeline. The installation team's punctuality and professionalism were noteworthy, arriving at the scheduled time and providing a detailed explanation of the process. I experienced no issues during the installation, highlighting the team's competence. The post-installation service was equally commendable, with a comprehensive walk through of the equipment, app setup, and operational advice delivered by a team member named Avtar. This level of customer service extended beyond the installation day, with a follow-up call from Mr. Parnell to ensure satisfaction and offer further assistance. My positive review and high rating reflect the quality of service and customer care provided by Sol4r Energy Ltd, making it a recommendable choice for others seeking solar energy solutions. The gratitude expressed towards the head office for their efficient communication and organization further emphasizes the company's commitment. My experience with Sol4r Energy Ltd travelling to Coventry showcases the company's dedication to delivering a high standard of service and support in the renewable energy sector.

Efficient, Informative and Helpful

From initial quote to completion of our solar install we have been 100% happy with our dealings with Sol4r Energy. Fantastic communication and support from a totally awesome team who clearly understand their product. They all make sure that everything is clearly understood which is brilliant. An absolute pleasure to deal with and will be promoting their company and product at any opportunity! We are excited to see our battery fill with sun fuelled energy!🌞🌞🌞 Thank you

Perfect experience

Perfect experience, well there was one small issue & as an ex managing director i know every business has problems, but it’s how the business deals with them that matters. Sol4r Energy came out with flying colours, i highly recommend them from the sales team to the fitters, i’m extremely happy. 👍😀

Sol4r really impressed me with their solar installation service. They were patient with all my questions, and their team was amazing. They accurately estimated the benefits, planned the layout perfectly, and installed our solar panels with care. The quality of their work was top-notch, using high-grade materials throughout. The team was friendly and professional, and they left no mess behind. Our solar system is performing even better than expected, and we're thrilled with the outcome! Definitely recommend them for anyone looking for solar panel installers in the UK.

Thanks for the solar panels