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Metro Eco Group Ltd Reviews

Solar panel installer serving Durham, the UK

Overall Rating

4.4

21 reviews across platforms

4.4

21 reviews

Newest Reviews (20)

5/5

Had a new boiler fitted this morning start early cleaned up after the work was finished . Show me how to work it. Will use again for all my future work

wayne hinchcliffe23 Dec 2025
5/5

Company is professional and we had an miss-understanding however both myself and the company kept it professional and respectful and resolved the issue.

Dan Punia3 Nov 2025
5/5

Really impressed. They recently carried out some work on behalf of an elderly relative. Very efficient and thoughtful. Great aftercare provided too. Definitely recommend

Ed Pilling5 Feb 2024
5/5

Excellent, really friendly and tidy replacing three old hard wired smoke alarms. Many thanks Update. Metro Eco just removed an old, and fitted a new house alarm. Lovely to work with, very tidy and completed the work exactly when they said they would. Highly recommend. Thanks again

Alex Aquino27 Mar 2023
5/5

Very helpful, excellent company.

Warren King16 Sep 2022
5/5

Metro eco did a fair bit of work on my property and I have to say they were first-class in every respect right from the quotation through to getting me the certificates. They made sure I was happy with everything and I would gladly recommend them to anyone.

John Lydon28 Jul 2021
5/5

Tom responded to my email request for a boiler service within 2 hours and said they would come out 2 days later, within a 2 hour time slot, which they did. Unfortunately, when the boiler was safety checked, the top of the boiler was leaking exhaust fumes from a worn gasket, which the engineer, Gavin, showed me on his analyser. Gavin contacted the office and within 10 minutes I had a phone call to say they had the part in stock, what the cost would be, and that they would attempt to call back later the same day, or the next morning. I was pleasantly surprised to see Gavin pull onto the drive less than 2 hours later. Within the hour he had replaced the gasket and shown me the faulty one. That's what I call service!

Graham M22 Jun 2021
5/5

The time they came to do the first job at mine they were timely & effective. Professional & courteous. I look forward to the next times they come & be able to give comparable reviews. Well done MetroEco!

Andrew Taylor4 Sep 2020
5/5

After looking on google for an electrician near me, I rang Mark and he was able to squeeze me in within an hour of the call. John and Billy were exceptional. They went above and beyond to make sure that the light fittings were placed to a good standard. They were very professional, polite and considerate. I would highly recommend using this company and especially having John and Billy complete your job.

Kathrine P26 Aug 2020
1/5

If you're going to drive on the motorway, then get some lights on you're trailer. It is also illegal to travel towing in the outside lane. Reported to police.

Barry Natuzzi21 Aug 2020
5/5

Professional, competent service. All work carried out to a really good standard. Good communication, prompt attendance, great level of consultation and problem-solving. Thoroughly recommend these guys.

Ian Collins28 Jul 2020
5/5

Ive just got a new boiler,had power flush of radiators too.very good service

Martin Higgins7 Jul 2020
1/5

sub standard poorly trained staff, no pride in work ect, do not listen to customers views, sorry but this has to be said, so If you are reading this do yourself a favour and look elsewhere, you have been warned good luck, further information on request ps Google have excepted this as a true statement

stuart mellor23 May 2020
5/5

High standard of work. Thanks Paul for a first-class job. Would definitely recommend.

Lynn Marsden3 Oct 2019
5/5

Very professional knew what they were doing gave great advice and cleaned up after themselves 10/10 would recommend

Josh Walker4 Oct 2018
5/5

Excellent and professional service from start to finish. The brand new boiler fitted in one day, house spotless and he provided great advice. Highly recommend. 👍🏻

Andrew Bentley21 Nov 2017
1/5

I had an appointment with them for 13:00 pm they were meant to come do some work, the guy rang me and said he is running late that he is still on a job ,so I stepped out to go to the store he was half an hour late nothing got done and now they are sending me a bill stating I owe then £78.00 because they were there 13:00 on the dot and I was 30 minutes late which is all false as he was not there at the time stated as I've got all my evidence and camera log. They are very unprofessional and fraudulent and I would advice people to be very careful using their services. I give them one start cause at least the guy had the courtesy to ring me and said that he will be late but other wise I'd give them zero stars.

Pam Hill17 Oct 2017
5/5

Great advice , products and service, use them.

mike phoenix24 Feb 2017
5/5

Excellent service from start to finish. Would definitely recommend to anyone and will be using again! Thanks

Chantelle Woodcock11 Jan 2017
5/5

Absolutely fantastic!!! Look no further these guys are amazing, from start to finish they have been superb. Thank you Metro

Paul Stewart11 Jan 2017
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