Dorset Solar Solutions Ltd Reviews
Solar panel installer serving Durham, the UK
Overall Rating
49 reviews across platforms
49 reviews
Newest Reviews (20)
Excellent all round... from initial design options, the installation, through to final handover. I had done a little background research but the whole process was explained clearly with projections and details of the installation components. The system is running well with no hiccups, and any email requests were handled very promptly. I am very happy and would highly recommend Martin and Amy for any solar install.
Great local company! Martin and Amy provided a great service. Very happy with our install
I’m genuinely delighted with the solar installation by Dorset Solar Solutions. From the very first conversation, Martin really took the time to understand my specific requirements rather than pushing a standard off the shelf solution. He listened carefully, answered my many questions with patience, and clearly knew his stuff. The system has been thoughtfully designed and delivered exactly as discussed, and it’s already performing brilliantly. The whole experience felt honest, personal, and professional, which made a big difference. I wouldn’t hesitate to recommend Martin and Dorset Solar Solutions to anyone looking for a well planned, high quality solar setup.
Amy and the team have been superb, very organised and proactive, we built 4 new houses which they installed the solar panels for, we had a delay with the mains electricity so could not commission the works immediately, they have kept in regular contact to see when they could get in, and been very accommodating as not all plots went live on the same day. Highly recommended from us at NZ Carpentry & Building Ltd
Had a solar system, backup gateway and battery storage planned and installed on a new build property with Amy and Martin. Discussed the options, provided information for all the products and took account of what I was hoping to achieve. It was all very well installed at a very reasonable cost and even the main contractor on the project commented on how well it was done! It all works seamlessly now with no effort from me which is ideal. Would highly recommend
Dorset Solar Solutions provided us a brilliant service. Amy and Martin supported us from start to finish, patiently working around builders and ourselves to get our system installed. Savings are already being made from our system and I couldn’t recommend them more highly.
Dorset Solar Systems (Martin, Amy and the 2 roofers) were excellent from start to finish, and we are very happy with our installation. Martin comes across as being highly knowledgeable, and trustworthy, and helped us make the right choices for our situation without any hint of sales pressure. Amy is a model of efficiency and kept us well informed throughout. And the work was done to a high standard. Overall I would not hesitate to recomment Dorset Solar Systems.
From start to finish, we can only describe a positive experience! Amy was efficient, friendly and proactive in all of our interactions, with Martin courteous, knowledgable and informative at all stages to ensure we were fully briefed as to what was to occur. They provided a competitive price, great communication and were respectful at installation considering both our needs and that of our neighbours. Highly recommend!
Amy quickly responded to our request for a quote and we arranged a date for Martin to come and survey our property. On attendance we could tell Martin was very knowledgeable about the products on offer and showed us plans on the best place to have the solar panels for effectiveness. Upon receiving quote and accepting it Amy kept us informed throughout the process and what would be happening next. Date was arranged for fitting and it went without any hitches. Good team of roofers and electricians. Very professional and friendly and very tidy. Would highly recommend Dorset Solar Solutions.
We recently had solar panels and battery fitted to our home and couldn't be happier with the service we received. From the outset, Amy kept us well informed at every stage and explaining everything clearly. Her communication gave us complete confidence in the process. Martin carried out the installation and did an outstanding job. The work was done efficiently and to a high standard, and he was incredibly helpful and professional throughout. Nothing was too much trouble for him—even going so far as to diagnose and help us fix an unrelated electrical issue while he was here. A brilliant team who made the whole experience smooth and stress-free. Highly recommended!
Great service, extremely professional. Talked me through every stage of the installation, from apply for the solar panels to advice on setting up the export tariff. Would definitely recommend Dorset solar solutions and would use them in the future for any more solar needs.
Highly recommend Martin and Amy @ Dorset Solar Solutions. They took so much care in explaining the process of installing our solar panels and took the time to listen to our needs and tailor the quote to our requirements. The communication was above and beyond and there was minimal disruption when the solar panels were installed. I was pleasantly surprised how reasonable the cost was and all the equipment was very discreet, so no ugly boxes were visible.
We had 14 panels installed at the end of November by Dorset Solar Solutions. They were recommended to us by friends and that recommendation proved to be an excellent one. Service was first class from start to finish with Martin and Amy providing friendly and informative guidance and pricing was very fair. We were kept abreast of developments at all times and the installation itself was without hiccup and carried out in a single day. Martin and Amy have continued to offer advice when needed and I cannot fault the service. Highly recommended.
I recently had a solar only installation by Dorset Solar Solutions and would strongly recommend them to anyone that is considering the same. From the office side, Amy was quick to respond to my questions and was accommodating when I kept changing my mind about the final equipment I wanted fitted. During the initial site visit Martin was great at looking at my specific requirements and only recommended what I actually needed (no trying to upsell me on products or brands like I had elsewhere). The installation was all done in a day and has been done to a great standard. I would certainly use them again should I decide to add further panels or a battery in the future.
Dorset Solar Solutions recently installed an array of in-roof PV panels and a Givenergy Battery on our self build project. Martin and Amy were very patient over many months as we explored the many options available. Unlike many other contractors they are not at all pushy and always responded promptly to our questions. We are very pleased with their recommendations and we are already reaping the benefits through Octopus Energy. The installation was carried out on time and in a very professional manner and we look forward to keeping in touch with Martin and Amy for our annual maintenance.
Dorset Solar Solutions have been utterly brilliant with our solar installation. Martin and Amy are the most charming and helpful people and go the extra mile in every way to help and guide you in making good choices to suit you as the customer. Martin and his team were quick and efficient during a very hot weather install, Amy looking after all the admin and office functions, notifications to network providers etc. Five star service gets a five star review. Very happy customers!
I cannot recommend Martin and Amy of Dorset Solar Solutions highly enough! Martin’s professionalism and attention to detail is fantastic, and as a perfectionist myself I cannot fault the quality of the work, tidiness, and time keeping. Communication from Amy was also outstanding throughout the installation and afterwards, and on top of all this, the price was also competitive! I am confident that if I have any future concerns or questions, they won’t hesitate to help out. If you live in east Dorset, then I can highly recommend this local family firm over any of the larger installers.
It has been a pleasure to have our solar panels and battery system installed by Martin and his team. Meticulous work, extremely tidy and easy to work with. We would highly recommend anybody that is interested in solar power to use Dorset solar solutions. He went the extra mile and some on this project. Super pleased.
Can thoroughly recommend Dorset Solar Solutions. Martin was happy to discuss less common arrangements for solar, so that we could get as many panels as was sensible on our bungalow (20 in the end) that Octopus Energy were just not interested in doing (they only suggested 9). I didn't feel at any point like suggestions were being made to ease his job and at no point were any pressure sales tactics applied. All information about the design and the ongoing process were very well communicated, which is also a great testament to Amy on the other end of the emails! DSS dealt with all the G99 applications, the structural calculations for the flat roof install and everything else. It was a very easy process for us. After all the paperwork was completed, Martin was able to do the job just a couple of weeks later. A few days prior to install, a small scaffolding rig was put up. Then it was pretty much all installed in 2 days - first day electrics were done (with no more than an hour of the electric switched off) and second day the roofers and Martin installed all the panels and wired them up. The work was left tidy after each day, and Martin made good any holes they had to make for wires to pass through. The workmanship looks great too. They even went above and beyond to fix around 6 tiles on our roof that were cracked, going to a local reclamation yard to get matching tiles. Some issues with our battery were sorted quickly (Martin was great at badgering GivEnergy support). In the end, a firmware update of the battery meant it all started working. I would highly recommend this local company.
A very professional and diligent service provided by Dorset Solar Solutions Ltd. The communication prior to installation was informative and clear, providing the various options available to us. The installation itself was professional, with a very respectful approach taken. Clean work, very efficient, by a friendly and helpful team. The post installation process has been very supportive, with follow up information provided both in soft and hard copy. Highly recommended.